We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


13971 New Halls Ferry Rd, Florissant, Saint Louis, MO 63033-2943
+1 314-839-4449
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent28%
  • Very good32%
  • Average16%
  • Poor4%
  • Terrible20%
23 Jan 2018
“Hit and Miss”
1 Feb 2018
“Seriously, Don't GO There!!!”
Closed Now
9:00 am - 10:00 pm Hours
American, Pub
$$ - $$$
13971 New Halls Ferry Rd, Florissant, Saint Louis, MO 63033-2943
All Details
Write a ReviewReviews (25)
Traveller rating
Traveller type
Time of year

1 - 10 of 25 reviews

Reviewed 2 February 2018

Terrible, terrible service. The food was awful, and I never knew what people called shoe leather but I do know now. I have never ever had such horrible service and food in my life. I will never ever go there nor would I recommend anyone...More

Thank Angouleme316
Reviewed 24 January 2018

We've been here a few times over the last 6 months and sometimes service and food is great and other times really lacking. I can understand why the reviews are all over the place. I wish they would get it together and be more consistent....More

Thank KWebb769
Stay in the know!Get the latest updates on restaurants and more in Florissant.
Join TripAdvisor
Reviewed 23 January 2018 via mobile

What started out as a nice, fun family Christmas get together, ended in a horrible dining experience because of a server who could care less about our table and spent more time talking to a male server and watching the football game than she did...More

Thank Papa Penn
A TripAdvisor Member
Reviewed 22 December 2017 via mobile

I ordered potatoes soup. The worst. Mores cheese sauce than potatoes. Never had cheese potatoes soup. Will not go there again. Terrible.

Thank A TripAdvisor Member
Reviewed 8 October 2017

One of our favorites. Enjoyable atmosphere, good menu selection, good pricing and fast service. What's not to like.

Thank kevinfU2005JV
Reviewed 15 May 2017 via mobile

My girlfriend and I had dinner here on Mothers Day, they were busy, and the wait staff was definitely on their toes. The food was wonderful, the staff was very friendly and helpful to say the least. Everything was spot on and top notch. The...More

Thank Justin W
Reviewed 13 February 2017 via mobile

This was unfortunately an awful experience. Two of the workers argued over where to seat our party, which was really awkward. We were seated and told our server would be right with us. After about 12 minutes without anyone so much as acknowledging our existence...More

Thank cardswin_cardswin
Reviewed 4 February 2017

I have had several poor experiences at O'Charley's in several different locations around St. Louis. Service is poor and food is not good. I will never spend my money here again.

Thank Maggie E
Reviewed 18 December 2016

I received excellent customer service. The bar was very clean, the bar tender very polite. I would recommend this place to all I know.

Thank terell808
Reviewed 12 October 2016 via mobile

Food was tasty and service was excellent. Husband's bacon cheese burger was cooked just right and loaded with fresh garnish. The breading on my chicken tenders was a little overcooked for my taste but the chicken itself was delicious. The potato soup is very cheesy...More

Thank N T
Nearby HotelsSee all Florissant Hotels
Budget Inn
8 reviews
3.87 km away
Motel 6 Florissant
24 reviews
4.50 km away
Knights Inn Ferguson
8 reviews
4.72 km away
Quality Inn Florissant
329 reviews
4.73 km away
Nearby Restaurants
Simply Thai Restaurant
33 reviews
.80 km away
54th Street Grill & Bar
30 reviews
.29 km away
New York Grill
8 reviews
.47 km away
Lee's Famous Recipe Chicken
8 reviews
.30 km away
Nearby Attractions
Old St. Ferdinand Shrine
23 reviews
3.33 km away
Boeing Store
10 reviews
7.66 km away
St. Louis Outlet Mall
121 reviews
10.20 km away
Touhill Performing Arts Center
28 reviews
10.88 km away
Questions & Answers
Get quick answers from O'Charley's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
American, Pub
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout
Open Hours
9:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 13971 New Halls Ferry Rd, Florissant, Saint Louis, MO 63033-2943
  • Location: United States  >  Missouri (MO)  >  Saint Louis  >  Florissant
  • Phone Number: +1 314-839-4449
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing