We ordered a penne pasta and marsala. I asked to remove the alcohol from the marsala. You had previously added broccoli and capsicum for free at your own suggestion. This time I likewise got you to add the extra ingredients thinking you would not charge...for it. You charged us extra $6 for the broccoli, capsicum and chili (which no other Mondo Fresco does). Every other restaurant informs us that there would be extra charge for any additional ingredients. You are quite unapologetic about it only stating that "management" had changed their decision. Well, I have changed my decision on going to your restaurant. Not coming back. Case study on how to lose customers.More