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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, Australian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
View all details
meals, features
Reviews (149)
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149 results
Traveller rating
77
43
17
8
4
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Time of year
LanguageEnglish
Traveller rating
77
43
17
8
4
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Reviewed 28 June 2021 via mobile

Food and service fantastic, but no one was wearing masks, I didn’t say anything as I thought maybe the rules had changed and I was unaware, but I later checked and discovered they should have been which really put me off wanting to go back

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2021 via mobile

Had a breakfast here with my partner and we were hesitant after seeing the reviews however I was shocked with how great the service and food was. Generous portions and wonderful flavours. We had the fried chicken burger & the hot cakes (the pistachio crumb...is so tasty!) I think we’ve found our new local!More

Date of visit: January 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2020 via mobile

Very busy staff attentive meals and drinks severed in good time they serve sugar rich very fancy milkshakes that are popular

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 February 2020

So lucky to have Sugar Buns in my local area!!! Kate and staff are always hospitable with great service and of course my long macs! Thanks 🙏🏻

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2019

I am a local who loves to turn to Sugar Buns. It is definitely the best cafe in the area! All the food I have had there is very generous in size, beautifully presented and always tastes amazing! The coffee I have had when sitting...down to eat has always been good but I have to say the takeaway coffee is often a hit or miss. There have been times its been cool enough to skull in 2 seconds or the coffee tastes very burnt and bitter. The waiting time for a takeaway coffee is often long. But their is the odd occason I am suprised with good coffee. All I would change it the attitude of the staff. I am often disapointed by the waitstaff and feel judged at times or made to feel that being a customer is an inconvience. They often seem like they have better things to do. Some of the staff are very short, rude or stuck in there own personal conversations and they don't seem to have friendly smiles. My main wish for areas of improvement is customer service and coffee consistancy but apart from that it is a wonderful spot! :)More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2019

We chose Sugar buns After calling to make sure they could cater to vegans. On the phone I was reassured that wouldn't be a problem. Apparently not all staff know that and the first 2 staff who approached our table had no idea that ANYTHING...could be made available for the 2 vegans at our table. Luckily the person making all the coffee's had a good knowledge of what items could be offered, unfortunately the only person with any understanding of the menu was making coffee not serving customers. There really wasn't much we could oreder and as usual had to have a few side dishes put together to create a breakfast. The meals we all received were tasty enough and the kids really enjoyed their pancakes. We were there for brunch and the cafe was fairly busy. The staff seemed flustered and it was hard to get their attention. This made our experience a bit frustrating when you want to order or added coffee's. The staff who served us didn't know the menu well and had to keep going back to ask questions of other staff. We waited almost 40 minutes for our meal which is a long time when you have hungry children with you. Overall our experience was ok but I wouldn't rush back for toast and avocado..... it's 2019 and this cafe needs to up its game with alternate meal options for varied dietary needs and staff should have a better knowledge of the menu and customer service.More

Date of visit: October 2019
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Reviewed 4 October 2019

Ordered a chocolate mega shake and a salted caramel hot drink and it was such a disappointment. I have never had a drink that tasted worst, I nearly could compare it to Mould. The candies around it were stale and disgusting, wrapped up chocolates were...dented and wrapper was faded. The cookie on top of it was just so stiff and turned into mush when I started drinking. I was very disappointed I heard such good things about it. The chocolate mega shake had bad ice cream and was obviously made cheap, way too much un needed things on the drink. And if wasting 40 dollars on drinks wasn’t enough I felt so bad after I had to puke it all out of me. horrible.More

Date of visit: August 2019
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Reviewed 25 September 2019 via mobile

I have to say this place was buzzing and pretty awesome. I took my son and his cousin for a little treat and was not disappointed. The staff treated us amazingly so not sure about the other reviews. I had the corn fritters and they...were to die for the best I have had ever. My son had the kids burger and chips was very generous sizing and his little cousin had the kids fish and chips. They got the rainbow baby shake and I shared the chocolate shake with my son both to die for. We will be back but not too soon as the sugar rush and overload was although damn awesome not the best for the waistline haha. Very impressed with both food, drinks and the staff were great towards us.More

Date of visit: September 2019
Helpful?
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Reviewed 23 September 2019 via mobile

Visited sugar buns when it first opened and wasn’t disappointed. Sadly this time was pretty average. I was 9 months pregnant and was never bought water after I asked and the food was pretty terrible. It looks pretty but it lacks flavour and quality. It’s...overpriced and I feel like you pay for the art work which lasts 2 seconds before you destroy it with a fork anyway. Won’t be going back. SorryMore

Date of visit: January 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2019

The service here has gone down so much. The waitress that served us was rude, dismissive and clearly couldn’t be bothered to say hello or be polite in general. Unfortunately it seems to be a bit of ‘pot luck’ in this department whenever I go....My friend was put off by this also and won’t be back. I used to like coming here regularly for the food (which is still nice) but I find this kind of behavior a huge deterrent and won’t bother anymore. What a pity - definitely would not recommend again to anyone.More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2019

Food was amazing service was terrible by more than one staff member. Yes it was busy, but so what? Paying customers and the floor staff rolls her eyes (more than one occasion) at us when we asked for water please....short snappy AND PLAIN RUDE- after...spending over $200 . You are in the CUSTOMER SERVICE industry I don't care if you're having a crap day - your attitude was disgraceful!!More

Date of visit: July 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 July 2019 via mobile

The BIG Breakfast is awesome better than last time , the Roti was not greasy it was nice and crisp , to put it plainly it was all good, my wife ordered the bruschetta and my daughter had chips and large I think it was...bubblegum drink slash dessert lollies all over , I have to say they have improved there foodMore

Date of visit: July 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 April 2019

My wife and I had the opportunity to try out Sugar Buns and for the most part it was nice. The big breakfast was decent, but nothing overly special. My burger was decent, but again was just nice. Definitely nothing to complain about there, it...just wasn't to the level we were expecting (based the reviews). The service was pleasant and relatively quick for a busy day, but I reckon, the milkshakes have a large influence on most the ratings here. The milkshake was/are rather large and tasty (though I would suggest it is more of a dessert than a milkshake), but I am not sure I would return here, solely for this item. Again, it is nice experience here, but I would not go here expecting anything over standard cafe fare with quirky milkshake.More

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 March 2019 via mobile

The mega milk shakes are to die for. The height is measured out in the menu OMG they are amazing. Dessert for the week on top of a milkshake! The milkshakes bring everyone to Hampton Park! Well done Also Breakfast was amazing smashed avo and...corn fritters to die for and the chicken burger went down well with my son.More

Date of visit: March 2019
Helpful?
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Reviewed 17 January 2019 via mobile

Big breakfast is tasty, however as a negative comment I wish to add that when I order a big breakfast I expect to get a “BIG”breakfast. The owner needs to review the stingy small serve and provide customers a reasonable sized serving.

Date of visit: January 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SUGAR BUNS CAFE BAKERY, Hampton Park - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Sugar Buns Cafe Bakery

Yes, Sugar Buns Cafe Bakery offers takeaway services.

Sugar Buns Cafe Bakery is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4