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1501 N Broadway St, New Ulm, MN 56073-1234
+1 507-359-9229
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
1 review
1 of 5 bubbles Reviewed 3 weeks ago

I have never in my life experienced such unfriendly, actually RUDE service in all my life. There was no reason for us to be snapped at, the restaurant was not even full, and we were treated like an inconvenience. Please work on your customer service, because frankly, it's pathetic

Helpful?
Thank Lana S
Saint Cloud, Minnesota
Level Contributor
131 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 13 July 2016

Went at 9 pm on a Saturday and the restaurant was closed but the drive through was open. It is a little confusing because it has a huge neon "Open" sign lit right by the door but then the door was locked and the sign for the drive thru still be open was small and hard to find. The drive... More 

Helpful?
Thank JSJ56303
New Ulm, Minnesota
Level Contributor
65 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 26 November 2015

very nice place just needs some updating and more help can be slow at times great food love the ice cream!!

Helpful?
Thank dcpita
Appleton, Wisconsin
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 20 November 2015

My daughter & I went thru the drive thru about 8:30 pm. We waited about 4 minutes before the lady asked what we would like to order. There was nobody else there - inside or outside. The lady taking our order was super unfriendly & very rude!!! Then, we waited about 8 minutes for our slushies. Don't think we will... More 

Helpful?
Thank disney62
1 review
1 of 5 bubbles Reviewed 3 September 2015 via mobile

I've been in this Dairy Queen 3x this year and I will not go back! The first time they ran out of everything, second time the didn't tip my blizzard and refused to honor the free blizzard...the ice cream was so running it would of fell out of the cup. And last but least I was charged extra for chocolate... More 

Helpful?
Thank Mandy C
midwest
Level Contributor
170 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 1 July 2015

They are a Dairy Queen franchise. I'm not sure how many characters I have to type so.... Some of the children they employ obviously try hard. I'm glad I never had to work in that kind of environment. Their ice cream is a real treat on one of those hot, humid, insufferable Minnesota summer days.

Helpful?
Thank bohemianparrothead
New Ulm, MN
Level Contributor
264 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
1 of 5 bubbles Reviewed 2 May 2015 via mobile

I've tried to like this place...but I can't. The management is unresponsive and customer experience is not a priority here. The ordering area is tiny...maybe 2-3 booths downstairs. The rest of the seating is upstairs. The upstairs has a large seating area but typically there are many flies to contend with. They don't accept coupons unless the coupon originated at... More 

Helpful?
Thank AlumniGuy
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 22 April 2015

We don't eat there, but often stopped by for a blizzard or a malt. They are really watered down, so we quit going for a while. I contacted DQ Int'l and complained, and they said they would stop by on the next tour and check. Six months later we went again. Still very poor excuse for a DQ! It's worth... More 

Helpful?
1 Thank Sara J
1 review
1 of 5 bubbles Reviewed 3 April 2015

Went try through the drive thru, and ordered a Blizzard. Was never told thank you, nor greeted at the window (I said thank you to them twice. When I received my change, and again when I received my order). I got the feeling that I was more of an inconvience than a guest visiting their establishment. The guest service was... More 

Helpful?
Thank unitasjohnnu19
Aberdeen, SD
Level Contributor
137 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 25 August 2013

It would be better to order your food and take it out. There are three booths on the main floor, and more upstairs, but anyone who is large size will not be able to fit into the booths. No bathrooms and not handicap accessible. The servers were very friendly and the food was served quickly and was good.

Helpful?
2 Thank phrogster

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Location and Contact Information
  • Address: 1501 N Broadway St, New Ulm, MN 56073-1234
  • Location: United States  >  Minnesota (MN)  >  New Ulm
  • Phone Number: +1 507-359-9229

Questions & Answers

Questions? Get answers from Dairy Queen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?