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Chili's Grill & Bar

$$ - $$$
Bar, Mexican, American, Southwestern, Pub
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15201 Trenton Rd, Southgate, MI 48195-3167
+1 734-281-1624
Website
Sunday
Closed
Hours:
Mon 21:00 - 23:00
More Info
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25 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Monroe, Michigan
Level Contributor
252 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed yesterday NEW via mobile

Stopped in for a quick lunch. We arrived about ten minutes after the restaurant opened to find no one at the entrance. We sat ourselves at the bar and the bartender took our order after dealing with another couple. We had two appetizers for lunch - both were very good. The bartender did a very good job serving and was... More 

Helpful?
Thank Mike P
New Boston, Michigan
Level Contributor
274 reviews
254 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
Reviewed 28 February 2017 via mobile

Our waitress didn't know how the Ziosk works. I can understand why she didn't know because we asked the manager for assistance and her answer was that she didn't really know either because "she had never watched a customer go all the way through it before." I have over 11,000 points and nobody here knows about enough how this works... More 

Helpful?
Thank raydonna
Wyandotte, Michigan
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 February 2017

Oh yes, the elusive discount. Well, Chili's has one. they sure do 10% too. But,,, that discount is Only for Full Entrees. Appetizers? No, no discount. Beverages? Are you kidding, nope. Nada. My $29 bill was reduced a whopping $2.03 LOL, tax was more than that. Food wise? Well seems like they cut open a plastic bag they had heating... More 

Helpful?
Thank N D
New Boston, Michigan
Level Contributor
274 reviews
254 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
Reviewed 30 December 2016 via mobile

Due to clueless hostess, we didn't even stay to eat and spent $34 at Logans instead. We came in to redeem almost 400 Chilis rewards points but had such a crappy experience with the hostess that I don't even care to return to use them and will probably just let them expire. Called to speak to manager and was disconnected... More 

Helpful?
Thank raydonna
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about the poor service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description... More 

Flat Rock, Michigan
Level Contributor
95 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 19 December 2016 via mobile

While Chili's is a standard type restaurant, we do frequent the brand and this particular location. We rarely wait for a table and the service is very good. Orders are quick and always correct.... If there is ever a concern, the problem is corrected promptly and professionally.

Helpful?
Thank jaureliak
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you so much for taking the time to send us this feedback. We love hearing about the great service you recently received at our Southgate Chili's. We will share this feedback with the manager and look forward to your next visit! More 

New Boston, Michigan
Level Contributor
274 reviews
254 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
Reviewed 22 August 2016 via mobile

1. Freezing cold--a constant problem here. 2. Music far too loud. 3. Hygiene issues--another chronic problem here: -Two metal sections from under the bar fell and landed on the floor. Watched an employee pick them up and LAY THEM ON THE BAR! Directly off the floor! -Saw the bar tender wipe her hand over her face then continue working without... More 

Helpful?
Thank raydonna
Southgate, Michigan
Level Contributor
8 reviews
7 restaurant reviews
Reviewed 21 May 2016

Arrived with a long waiting line, we were told about 1/2 hour wait. It was only 15 minutes and we were seated, served drinks, which were delicious. We ordered our meal and it was at our table within 15 minutes. We were not rushed and were advised to take our time. After the meal we received boxes for take out,... More 

Helpful?
Thank Dond1001
Southgate, Michigan
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 24 March 2016

My wife and I dine quite a bit a Chili's. The atmosphere and wait staff are great. Plenty of food and drink and very reasonable pricing.

Helpful?
Thank snorkleSteve
New Boston, Michigan
Level Contributor
274 reviews
254 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
Reviewed 2 March 2016 via mobile

We were totally disgusted by what we saw tonight during our meal. Our waitress sat a towel down & it slid off the counter and was on the floor for a few minutes. Another waitress came by, picked it up OFF THE FLOOR AND PUT IT BACK ON THE COUNTER! Our waitress came back, picked up the same towel and... More 

Helpful?
Thank raydonna
Colorado Springs, Colorado
Level Contributor
150 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 29 October 2015

I typically do not enjoy chain restaurants, but when with a larger group go with what we know. This was the typical Chilis - decent menu with something for everyone. I find that they seem to be trying to change the atmosphere to a bit of a modern decor and a somewhat healthier looking menu. The portions (specifically salads) seem... More 

Helpful?
Thank MAFestus

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, Mexican, American, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Takeout
Open Hours
Monday
21:00 - 23:00
Location and Contact Information
  • Address: 15201 Trenton Rd, Southgate, MI 48195-3167
  • Location: United States  >  Michigan (MI)  >  Southgate
  • Phone Number: +1 734-281-1624

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?