We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steak 'n Shake

32751 Concord Dr, Madison Heights, MI 48071-1113
+1 248-588-1355
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent29%
  • Very good23%
  • Average17%
  • Poor5%
  • Terrible26%
Travellers talk about
“fries” (7 reviews)
“rated high” (2 reviews)
Closed Now
All hours
American, Fast food
32751 Concord Dr, Madison Heights, MI 48071-1113
All Details
Write a ReviewReviews (34)
Traveller rating
Traveller type
Time of year

1 - 10 of 34 reviews

Reviewed 13 October 2017

If this were the only Steak 'n Shake location I had been to, I would never go to one again. It's that bad. We've been there a couple times now and every single time the service is absolutely horrid. The first time was around 3pm...More

1  Thank emerson5575
Reviewed 19 June 2017

Food was great, Staff was fair, Cleanliness was way off! Waited quite awhile to be seated due to tables not being cleared!

Thank James M
Reviewed 27 April 2017 via mobile

I have been to the same location near Oakland mall a few times. I have always been pleased that unlike so many of the big chains, Steak and Shake always manages to get the customer HOT food even at the drive up window. They are...More

Thank Richard L
Reviewed 15 April 2017 via mobile

Excellent super-friendly and patient service! Got exactly what we ordered. Store needed some deep cleaning though (dusting registers, chrome under counter at carryout register). Get your salt & vinegar fries while you can as they are phasing them out soon :(

1  Thank JenBell1969
Reviewed 17 February 2017 via mobile

One of the few places open late on a week night for dinner. Visited around 11pm after a long drive. Ordered that chili five way, garden salad, and triple burger meal. Everything was hot and fresh. The salad was surprisingly fresh and good. I loved...More

Thank queendork76
Reviewed 6 February 2017

I always liked Steak n Shakes Chili mac. But not this one. First of all the Woman at the window Shantaa however you spell it is the meanest person I have ever come across as the face of a company . The last thing I...More

Thank GregJay P
Reviewed 1 January 2017 via mobile

Came here before going to the John R theater for a movie. So painfully slow with both server and kitchen. Order a milkshake and it takes forever. You would think a place with "shake" in the name could make a milkshake quicker. Same with chocolate...More

Thank Teresa G
Reviewed 22 December 2016

We decided to go to Steak and Shake since it was across the street from the store we were at. They do not pretend to be a high end restaurant. They have always been clean, easy to get into, and decent service (which our server...More

Thank Dorian W
Reviewed 28 November 2016

The food was good.. Too bad it took almost 45 mins to get out food. Try and dont go in there after 11 pm. Because the employees are not there to work they are there to play around. Also half out order was wrong but...More

1  Thank W5997ETstephaniet
Reviewed 3 November 2016 via mobile

I asked for a Wisconsin Buttery Burger, and I get a Western BBQ Burger...the employees are too busy jacking their jaws with their homies, not to mention on their phones...they don't care about customers. Also...had to ask twice for a spoon and crackers to go...More

1  Thank Storm W
Nearby HotelsSee all 9 hotels in Madison Heights
Motel 6 Detroit NE - Madison Heights
23 reviews
.14 km away
Red Roof Inn Detroit Madison Heights
124 reviews
.23 km away
Residence Inn Detroit Troy/Madison Heights
100 reviews
.47 km away
Extended Stay America - Detroit - Madison Heights
92 reviews
.52 km away
Nearby Restaurants
Bob Evans
56 reviews
.05 km away
Fuji Japanese Buffet
77 reviews
.38 km away
Grand Azteca
49 reviews
.21 km away
Twin Peaks Restaurants
86 reviews
.57 km away
Nearby Attractions
AMC John R 15
35 reviews
.50 km away
Red Oaks Waterpark
29 reviews
2.03 km away
Warren Community Centre Indoor Waterpark
63 reviews
4.81 km away
Double Action Indoor Shooting Center & Gun Shop
12 reviews
2.12 km away
Questions & Answers
Get quick answers from Steak 'n Shake staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Open Hours
12:00 pm - 3:00 am
10:00 am - 3:00 am
10:00 am - 3:00 am
10:00 am - 3:00 am
10:00 am - 3:00 am
10:00 am - 12:00 am
Location and Contact Information
  • Address: 32751 Concord Dr, Madison Heights, MI 48071-1113
  • Location: United States  >  Michigan (MI)  >  Madison Heights
  • Phone Number: +1 248-588-1355
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing