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Logan's Roadhouse

3299 W Shore Dr, Holland, MI 49424-7727
+1 616-399-9451
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Overview
  • Excellent35%
  • Very good28%
  • Average26%
  • Poor7%
  • Terrible4%
Travellers talk about
“steak” (25 reviews)
“yeast rolls” (2 reviews)
“ribs” (5 reviews)
Closed Now
All hours
CUISINES
American, Steakhouse, Bar, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3299 W Shore Dr, Holland, MI 49424-7727
Write a Review
Reviews (89)
Traveller rating
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1 - 10 of 89 reviews

Reviewed 3 days ago via mobile

Steak was over cooked, ribs had almost no sauce on them. Burger came with about five fries. Kids grilled cheese is a cheese sandwich not grilled. Disgusting. Manager apologized but "we have a lot of new cooks". Have been coming here for years. Never again.

Thank Marc S
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 2 days ago

We're sorry to hear that your experience wasn't the best. We would like to follow up with you regarding your feedback if you could please give us a call at 1-844-LOGANS.

Reviewed 2 weeks ago via mobile

8 oz Sirloin w/Shrimp was perfect and the Prickly Pear Margarita was amazing 😉. This is a place I highly recommend...

Thank Francis K
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 2 weeks ago

We're happy to hear that! Hope to see you again soon! :)

Reviewed 3 weeks ago

The team a Logans had us in and out quickly. The staff was friendly and they did a good job on the food. I think everyone liked the food and it was a good experience for a chain restaurant. We had a range of things...More

Thank jsle
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 3 weeks ago

Thanks for taking the time to review your experience. We appreciate your feedback.

Reviewed 5 May 2017

Stopped here for meal and couldn't believe how bad the service was. They weren't busy and yet our young lady didn't seem to have time to check on us. We always thought Logans was a good place to stop but after this not so sure.

Thank gasman062016
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 6 May 2017

We're sorry to hear about your disappointing experience. We would like to follow up with you regarding your feedback, if you could please give us a call at 1-844-LOGANS.

Reviewed 4 April 2017

For many years, my wife and I would look forward to a weekly evening meal at Logans in Holland. After the past few visits, well, we were disappointed. This evening BOTH of our salmon dinners was overcooked, the rolls were over baked and obviously had...More

Thank David W
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 5 April 2017

We're sorry to hear about your disappointing experience. We would like to follow up with you regarding your feedback, if you could please give us a call at 1-844-LOGANS we would appreciate it.

Reviewed 17 February 2017

We went here on Valentine's Day evening. It was extremely busy (of course), but we still didn't have to wait more than 10 minutes. Our waitress was super sweet (Alysha) and didn't try to rush us. We always enjoy the chopped steak dinner. We haven't...More

Thank 123Freckles
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 19 February 2017

We appreciate you taking the time to review your experience. If you'd like us to follow up with your concerns, please give us a call at 1-844-6LOGANS. Thank you.

Reviewed 29 November 2016

Had dinner here with family the night after Thanksgiving. The three of us ordered Filet Mignon's and one of the 3 was overcooked. While the server said she'd have a new one brought out, we went ahead and proceeded to eat. The meal was very...More

Thank WanderingWeave
Logans_Roadhouse_Mgr, Guest Relations Manager at Logan's Roadhouse, responded to this reviewResponded 1 December 2016

We appreciate all reviews, as they give us a better understanding of what we are doing correctly, and what we can improve on. If you'd like us to follow up with you, please give us a call at 1-844-6LOGANS. Thanks.

Reviewed 19 October 2016

I wrote a review several months back about this Logan's location, and gave the experience only 3 stars due to a disappointing dinner. I just have to say, that we have been back 2 times since, and the wait staff and acting managers have gone...More

Thank Kate G
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 20 October 2016

Thanks for leaving a review, Kate. We are so glad to hear this!

Reviewed 18 October 2016

We go there for lunch occasionally with business associates. Great service and good food. reasonable cost and wide selection and more than enough food choices for everyone.

Thank Jacksm3
Logans_Roadhouse_Mgr, Guest Relations Manager at Logan's Roadhouse, responded to this reviewResponded 19 October 2016

Thank you for taking the time to leave a review. We're happy you enjoyed it, and we hope to see you again soon.

Reviewed 15 October 2016 via mobile

We have never been to a Logan's so we didn't know what we would be getting. We took a look at the menu and thought we would give it a try. I had their full rack of ribs (extra to take back to our room...More

Thank Heather S
Logans_Roadhouse_Mgr, Guest Relations Manager at Logan's Roadhouse, responded to this reviewResponded 16 October 2016

Great news, Heather! Thanks for taking the time to leave us a review. We appreciate your feedback and look forward to seeing you again soon.

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Questions & AnswersAsk a question
BlondoH
Bad service ? We were thinking of checking this place out. Also never received my $5 off coupon? Mrs H
29 August 2015|
Answer
Response from rsgntx | Reviewed this property |
It really depends on the staff on the day as the food is pretty predictable
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Steakhouse, Bar, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 3299 W Shore Dr, Holland, MI 49424-7727
  • Location: United States  >  Michigan (MI)  >  Ottawa County  >  Holland
  • Phone Number: +1 616-399-9451
  • E-mail
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