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Steak 'n Shake

3488 Alpine Ave NW, Grand Rapids, MI 49544-1666
+1 616-785-7082
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  • Excellent34%
  • Very good30%
  • Average11%
  • Poor11%
  • Terrible14%
16 Oct 2017
“Great Food and Friendly Wait Staff”
2 Oct 2017
“Not a fan of the fries, but still...”
Restaurant Hours
American, Fast food
3488 Alpine Ave NW, Grand Rapids, MI 49544-1666
All Details
Write a ReviewReviews (42)
Traveller rating
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1 - 10 of 42 reviews

Reviewed 3 weeks ago via mobile

Waited 30 minutes for a shake also terribly dirty shake was half melted also they flattened there burgers paper thin to make them cook faster

Thank Ashton R
Reviewed 3 weeks ago via mobile

French fries tasted like they were fried with onion rings. DIRTY!!! The bathroom was dirty. The booth seat was needed to be wiped off. Needs a good scrub down.

Thank Terri_BrownCity
Reviewed 13 March 2018

Used to love coming here,haven't been in a while and won't be back. Dirty, rude staff, slow and food not good at all.

Thank Kimberly V
Reviewed 6 March 2018 via mobile

Stopped in for lunch. Quite busy at the drive-through. Little wait however. Burgers were tasty and staff was pleasant.

Thank Lakerspud
Reviewed 6 December 2017 via mobile

Two sandwiches and a caramel frappe shake for the drive through order today. Wait staff very pleasant. Moderately busy but drive through ran pretty smooth. Overall excellent.

Thank Lakerspud
Reviewed 17 October 2017

Tried a new premium burger and it was fantastic. Hot, Juicy and delicious The waitress was very friendly and helpful. The only thing keeping me from rating it a 5 is the fact that it did take longer for the food to come then at...More

Thank Daniel D
Reviewed 3 October 2017

Look, I'll be honest. I can't stand the fries at Steak and Shake. They feel like a rip off, too much effort for too little food. But that's really my only complaint, especially for this location. We went most recently because that's where my youngest...More

Thank Elly G
Reviewed 25 August 2017

Never again. It was disgusting. It wasn't possible to get that dirty of a floor in a day, it was probably not cleaned properly for weeks or months. If we would have had a bad server, we would have left but he was good. We...More

Thank neverfindone
Reviewed 12 August 2017 via mobile

Don't come here if you don't want to spend at least an hour. Came here for a quick bite to eat... took almost 15 minutes to be acknowledged by our server (multiple waitresses on staff, and only 5 other tables). We immediately ordered knowing the...More

Thank roboticalpain
Reviewed 10 July 2017

I can't say it enough! Steak and Shake has the best food for the price. Great burgers and shakes that will knock your socks off!!!

Thank James M
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 20
Lunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 3488 Alpine Ave NW, Grand Rapids, MI 49544-1666
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-785-7082
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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