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T.G.I. Fridays - Woodland Shopping Mall

3345 28th St SE, Woodland Shopping Mall, Grand Rapids, MI 49512-1632
+1 616-957-3911
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  • Excellent18%
  • Very good28%
  • Average23%
  • Poor13%
  • Terrible18%
13 Oct 2017
“Not Up to Par for TGIFridays”
14 Jan 2018
“Slow with poor customer servic”
Open Now
All hours
American, Bar, International, Pub
$$ - $$$
3345 28th St SE, Woodland Shopping Mall, Grand Rapids, MI 49512-1632
All Details
Write a ReviewReviews (38)
Traveller rating
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Time of year

1 - 10 of 36 reviews

Reviewed 14 January 2018

Visited on January 8th at 6 at night. The place was not busy at all when I got there, but I still stood at the hostess stand for 5 minutes waiting for anyone to come out and seat me (sign was up saying please wait...More

Thank ginka7
Reviewed 14 October 2017 via mobile

This place disappoints on two visits now, markedly with very slow service. They seem dreadfully understaffed. The food is the same quality, as are the prices. So you know what's coming. It'll just take a long time to get it, after waiting a long time...More

Thank Paul T
Reviewed 4 July 2017

Now I've seen slow before, like along a remote tropical beach, and this place would easily compete with that and maybe win. No one greeted at the door for quite awhile, and eventually the bartender seated us. Our order took at least 25 minutes, maybe...More

3  Thank Paul T
Reviewed 21 March 2017 via mobile

First review I have ever written. Salads to go. Salads used to be very good. These were terrible. No dressing on mine. Did not have sauce that is supposed to be drizzled on it either. No avocado either. Chicken was not even warmed up, straight...More

1  Thank Steven T
Reviewed 10 December 2016

This is a decent TGIF....all the usual corporate menu choices....the ribs were good this time....prices dependable, wait staff competent.

Thank RickMIusa
Reviewed 5 October 2016

Service was good, food was okay but not the best. It was within walking distance from the hotel we were staying

Thank Darinda P
Reviewed 27 September 2016

The food was good well seasoned, a wide variety of dishes to choose from. The waiter & service was great to our table the restaurant was clean & inviting.

Thank Doris M
Reviewed 10 September 2016 via mobile

My husband and I were out about 8pm to grab a drink and apps. We were seated for a very long time before waited on. We ordered endless apps for both of us and the service was so incredibly bad. They were not busy but...More

1  Thank Efren K
Reviewed 16 August 2016

Dined on a Thursday evening at 8:30pm. Very slow and terrible customer service. Management was also poor.

1  Thank prpl52111
Reviewed 14 August 2016

Stopped her after a movie and it was a huge disappointment. The restaurant was dirty - tables not cleared, messy, etc. Service was awful - couldn't even get someone to come and collect our money. Food was cold, mozzarella sticks tasted like sand. Just all...More

1  Thank Cathy W
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 20
American, Bar, International, Pub
Lunch, Dinner, After-hours
Restaurant features
Reservations, Waitstaff, Television, Takeout, Seating, Wheelchair Accessible, Serves Alcohol
Good for
Open Hours
11:00 am - 2:00 am
11:00 am - 2:00 am
11:00 am - 2:00 am
11:00 am - 2:00 am
11:00 am - 2:00 am
11:00 am - 2:00 am
11:00 am - 2:00 am
Location and Contact Information
  • Address: 3345 28th St SE, Woodland Shopping Mall, Grand Rapids, MI 49512-1632
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-957-3911
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