OMG!! Reading these reviews made me wonder was I at the same place as everyone else. My son took me there for my birthday (I had the coupon). Reservations were for 7. We only waited a few minutes. Sat a table with a bunch of...More
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one of our party was allergic to shellfish and we made that clear. chef acted like he made 'fun' of her and served & cooked shrimp in front of her (with an awful sneer). We apparently didn't make it CLEAR ENOUGH that she was allergic...More
We went here to celebrate two birthdays. We each had a $30 coupon sent by Benihana. We were sat with four other strangers. They were so celebrating a birthday. We were told that the 3rd person we were with could not use his coupon on...More
On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. If you have not done so already, please contact Guest Relations via benihanalistens.smg.com/. Our team would love to follow up with you, as your feedback...More
First off... In Canada, Benihana is very expensive and border line fine dining, so I was surprised to see how cheap it is in the US, and how casual everyone was dressed. They definitely tell you a much longer wait than it actually is (no...More
Was nervous ,when invited ,having seafood allergy.Heather our waitress and Ken our Chef put me at ease at once. Restaurant was clean,was crowded but was seated 5 minutes after our reservation. From beginning to end food was excellent. Chef Ken showed his experience,and his personality...More
I've been to this location Benihana a ton of times and this last time was the worst. I had reservations at 6:30 on a Tuesday, no one in the lobby waiting, we waited 30min for a party of 2. Once we got seated, we had...More
Ashley, We apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato.
Why was there a police officer there in the lounge area guarding it the entire time? We didn't even finish our drinks we departed quickly. Floors were disgustingly dirty. Fumes from grills were terrible maybe new ventilation is needed?
We're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements.
My favorite memories of dinner with my father were from Benihana. It is a very special place to be. I know others agree with me because it's a hot-spot for celebrating anything and everything.