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Steak 'n Shake

1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
+1 269-926-2704
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  • Excellent12%
  • Very good10%
  • Average16%
  • Poor26%
  • Terrible36%
26 Aug 2017
“Terrible Service!”
12 Aug 2017
“Inattentive and slow - what happened?!”
Restaurant Hours
1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
All Details
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Reviews (56)
Traveller rating
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1 - 10 of 56 reviews

Reviewed 11 September 2017 via mobile

Terrible, sat and waited for twenty minutes and the waitress walked right by us ten times without even stopping. Walked out without ever getting acknowledged. Bathrooms were filthy.

Thank Meghan O
Reviewed 4 September 2017 via mobile

Dear lord this place could not have been any worse. Me and two of my friends went there in the middle of the afternoon and it wasn't busy. We were seated immediatly but more than 5 minutes eent by and no one came to take...More

1  Thank Randy S
Reviewed 26 August 2017

We were there late in the evening and there were only a few people in there. We were taken to a table that was dirty and had to be cleaned off first. The girl acted like we were an inconvenience to her since the other...More

1  Thank willowpassion38
Reviewed 13 August 2017

This is my second visit to Michigan to see my girlfriend. The first time I visited, she took me to this Steak 'n Shake location and it was so great, we ate their twice during my stay. This time was so vastly different. It took...More

Thank tigerseye7
Reviewed 14 July 2017 via mobile

My wife and I went here the other day on our way home. Steak and Shake is usually one of our favorite places to eat. However this location was very different. When seated at our table the paper placemats from the previous people were left...More

Thank Mike D
Reviewed 29 June 2017 via mobile

We came into town late looking for a place to eat and Steak 'n Shake and this one was open. Our server was a trainee and he was excellent and very attentive. The food was delicious. I will definitely have The Prince Royale again (the...More

Thank Susan P
Reviewed 21 June 2017

I went to this location with my daughter last Saturday Evening and never experienced a trip to a restaurant like this one. First we waited 5 minutes to be seated while the staff just watched us from a distance. After sitting for 15 minutes with...More

Thank Timothy269
Reviewed 21 May 2017 via mobile

Loved the burgers we ordered. Great service. The only reason it only received a 4 star is that they did not have gravy for those delicious fries. As a Canadian gravy goes with French fries like peanut butter and jam. Recommend to any travelers.

Thank justjosee
Reviewed 30 April 2017 via mobile

Just left through drive through and really not pleased. The restaraunt was not busy and I was the only car in the drive through. Although the cashier was very polite, my order was wrong and I had no ketchup for my fries. To simple things...More

Thank autherb
Reviewed 11 April 2017

When I pick up granddaughter from school she gets choice of where to eat. Usually picks steak n shake. It is her favorite. Usually orders off kids meal-mini corn dogs. Wait staff is a little slow but the place is usually a little busy due...More

Thank schrobc
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 1917 Pipestone Rd, I-94, Exit 29, Benton Harbor, MI 49022-2314
  • Location: United States  >  Michigan (MI)  >  Berrien County  >  Benton Harbor
  • Phone Number: +1 269-926-2704
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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