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The People's Kitchen & Citizen Wine Bar

1 Exchange Pl, Worcester, MA 01608-1500
+1 508-459-9090
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  • Excellent53%
  • Very good31%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“steak” (24 reviews)
“charcuterie” (9 reviews)
“cheese board” (9 reviews)
Open Now
American, Wine Bar, Gluten Free Options, Vegetarian Friendly
$$ - $$$
1 Exchange Pl, Worcester, MA 01608-1500
All Details
Write a ReviewReviews (199)
Traveller rating
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1 - 10 of 199 reviews

Reviewed yesterday via mobile

So I had a negative experience in February after dining downstairs at the Citizen. Tonight I made reservations for 5, and planned to treat some very special people in my life. We were not disappointed. We were seated promptly, upstairs, at a perfect round table....More

Thank SunshineWonderland
Reviewed 2 weeks ago

I have eaten here 3 times and the only time that was acceptable was in the bar, and that was just okay. The second time I went I was with my husband, we went upstairs we waited so long for service that we eventually left....More

Thank Lynn D
Reviewed 4 weeks ago

We love the atmosphere of the Citizen the service is always outstanding. It was the first time I had wine on draft it was amazing.

Thank Kapedone
Reviewed 3 March 2018 via mobile

Why do people like this place? The food is average, service sucks and the bartender’s have no clue. Food over cooked not seasoned well and bartenders are to bust cleaning glass wear them to wait on you. Had to wait 15 minutes for then to...More

Thank D C
Sam M, Public Relations Manager at The People's Kitchen & Citizen Wine Bar, responded to this reviewResponded 6 March 2018

DC - We are sorry to hear that your visit to the citizen did not go well the other day. We have heard your message regarding the attentiveness of our bar team and it is a great reminder for us that our guests must remain...More

Reviewed 2 March 2018

Sat down and was told that they only had 3 vodka selections for martinis. All 3 were unknown except for Tito which I do not care for. Apps were good as was dinner. Small selections and hard to select. Had veal chop. Only average. May...More

Thank WebsterFoodie
Reviewed 25 February 2018 via mobile

I have left glowing reviews for upstairs, for The People’s Kitchen. It is outstanding. Last night after working a 12 hour shift, we wanted to grab dinner and head over to the cigar bar for some great music. We had Silis for our server. It...More

Thank SunshineWonderland
Sam M, Public Relations Manager at The People's Kitchen & Citizen Wine Bar, responded to this reviewResponded 5 March 2018

We are sorry to hear that you did not enjoy your experience at the citizen. You should not experience any difference in the food or service regardless of what floor you sit on or if you're using a groupon or not. It sounds like we...More

Reviewed 14 February 2018

Dinner with my wife was the occasion. 1st time there and the impression was underwhelming. Review online are positive so our expectations were high. The place is dark. Our table was wobbly. The menu seems creative but missed on flavor. The appetizers were okay. The...More

Thank anthonyveloso
Reviewed 3 February 2018 via mobile

Bought a Groupon for Prix Fixe dinner for two. We were a bit late for our reservation due to traffic but they were able to accommodate us. They has free valet parking which is nice for winter weather. We got the table in the quiet...More

Thank Joy L
Reviewed 28 January 2018

A group of us were in town for business and it was our last night, so we met here for dinner. It was a nice way to unwind after the week and we were all happy with our meals. We started off with a nice...More

Thank Lisamarie1138
Reviewed 19 January 2018 via mobile

We had heard good things about this restaurant from friends. Saw a groupon for a dinner for 2 and gave it a try on a Friday night, early like 5pm. No problem getting seated and hostess was pleasant. The atmosphere is comfortable, nice and warm,...More

Thank Michael P
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Ask a question
Questions & Answers
28 December 2016|
AnswerShow all 2 answers
Response from dickandjane71 | Reviewed this property |
They have a few quiet alcoves that you might be seated in.
24 June 2016|
AnswerShow all 2 answers
Response from EmeraldMAF | Reviewed this property |
I am not sure about their gluten-free offerings.
Jonida K
2 April 2015|
AnswerShow all 4 answers
Response from Leonard C | Reviewed this property |
don't know give them a call
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 20 - USD 25
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining
Dining Style
Casual Dining
Good for
Business meetings, Bar Scene, Groups, Special Occasion Dining, Romantic
Open Hours
4:30 pm - 11:00 pm
4:30 pm - 11:00 pm
4:30 pm - 11:00 pm
4:30 pm - 11:00 pm
4:30 pm - 2:00 am
4:30 pm - 2:00 am
4:30 pm - 2:00 am
Location and Contact Information
  • Address: 1 Exchange Pl, Worcester, MA 01608-1500
  • Location: United States  >  Massachusetts (MA)  >  Worcester
  • Phone Number: +1 508-459-9090
  • E-mail
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