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Outback Steakhouse

1537 Riverdale St, West Springfield, MA 01089-4624
+1 413-746-5700
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  • Excellent41%
  • Very good31%
  • Average9%
  • Poor10%
  • Terrible9%
Travellers talk about
“warm bread” (3 reviews)
“caesar salad” (4 reviews)
“lobster” (2 reviews)
Closed Now
All hours
American, Steakhouse
$$ - $$$
1537 Riverdale St, West Springfield, MA 01089-4624
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Reviews (64)
Traveller rating
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1 - 10 of 64 reviews

Reviewed 3 days ago

We stopped into The Outback restaurant in West Springfield on a week night last month and sat at the bar where NOBODY was sitting. We waited as the bartender talked to the waitresses who were not busy either and finally she came over and asked...More

Thank Papi17
Reviewed 1 week ago via mobile

We recently had lunch at our local Outback to celebrate a special occasion. It was nothing short of excellent!! The meal was amazing, the steak was cooked perfectly...(something I find challenging in many restaurants) and my lobster tail melted in my mouth! I can't say...More

Thank Carolmarie0663
Reviewed 2 weeks ago

We were there to celebrate a friends birthday and we decided on Outback Steakhouse, it has been a while since i have been there, And have never been disappointed while going there and it was around lunch time. There was no line what so ever...More

Thank DonnieB15
Reviewed 19 May 2017

Outback is always a good choice.b The food is tasty and the staff is always friendly and well trained. I had lobster and enjoyed it.

Thank sistercoyote2
Reviewed 31 March 2017

We were there to celebrate a family member's birthday.We drove from upstate NY to meet our daughter and two of our grandchildren who drove from CT to meet up in MA. It was a Sunday so we were surprised to get a booth quickly, since...More

Thank GramnPop2abe
Reviewed 20 March 2017

We went for an early dinner. My chicken was just slightly undercooked. I asked the waiter to throw it back on the grill. He insisted a new one get made. Then the manager came over and apologized. He said he would not charge us for...More

Thank beachtherapy1
Reviewed 20 February 2017 via mobile

Good food the service staff was GREAT. The personalities of both my server and the bartender were above and beyond what I expected. The food is average but I enjoyed it.

Thank Jeff B
Reviewed 7 November 2016

Just not good in so many aspects: 1. we were allowed to order drinks, the bartender was present - after we get out appetizers she comes over to tell us that the bar isn't open yet 2. We were never asked if there was a...More

1  Thank Claire021977
OutbackGuestServices, Manager at Outback Steakhouse, responded to this reviewResponded 12 November 2016

This isn't the experience we hoped for you to have. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - West Springfield, MA". We can then correspond directly over email....More

Reviewed 1 October 2016

We showed up late in the evening and closed the place, yet we recieved stellar service. The food was very good also.

Thank newcombejr
Reviewed 13 September 2016

Fist time at an outback . I was expecting better food for the price. My baked potato was not cooked all the way through,and my steak was a little tough.Normally not a big deal but it was not a cheap meal. We paid $70.00 for...More

Thank SaGBrighton
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Questions & AnswersAsk a question
do you have an available coupon for dinner
23 July 2016|
Response from kevin m | Reviewed this property |
No but you can sign up to receive offers and free Blooming onion on Monday's.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Child-friendly
Open Hours
11:00 - 21:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1537 Riverdale St, West Springfield, MA 01089-4624
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-746-5700
  • E-mail
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