We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Panera Bread

935 Riverdale St, West Springfield, MA 01089-4656
+1 413-214-6333
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent36%
  • Very good34%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“soups” (3 reviews)
“half sandwich” (2 reviews)
“salad” (6 reviews)
Closed Now
American, Cafe, Soups
$$ - $$$
935 Riverdale St, West Springfield, MA 01089-4656
All Details
Write a ReviewReviews (32)
Traveller rating
Traveller type
Time of year

1 - 10 of 32 reviews

Reviewed 27 January 2018 via mobile

Probably the best customer service I have ever experienced at any Panera bread. A big shout out to Adam who made our experience the best one ever. He was friendly and helpful, and made a recommendation to me on a salad which I really enjoyed.

Thank Kjg315
Reviewed 28 December 2017

Love the consistency of the menu offerings. Always fast and pleasant staff. Clean venue. Prices are reasonable - get the points card and you can get little bonuses.

Thank Donna S
Reviewed 13 November 2017

This is a busy Panera, with lines at lunch time. Their soups are great and sandwich combinations are interesting, with fresh and healthy ingredients. Prices tend to be high.

Thank michaelkU4551EN
Reviewed 30 August 2017

We had a late lunch here after an exhausting morning. This was my third Panera of the month (all in different states) and it was not up to the standard that I expect. Ordering was chaotic with people being directly to self service kiosks that...More

Thank litraveler2015
Reviewed 30 June 2017 via mobile

Stopped in for lunch on the go. Ryan at the counter was super nice and gave me helpful suggestions. Excellent corn chowder soup with BBQ flat beard chicken. Blood orange mix lemonade!!! Wow!

Thank Larry1778
Reviewed 4 February 2017

We stopped here since my friend was exhausted and wanted soup on a day he'd been exposed to cold.We ordered "specials" which allow you to mix and match soup,salad or half sandwich.Soup was very good but barely warm.No crackers.Lemonade good.Price difference of 20-30 cents between...More

Thank Jim B
Reviewed 13 December 2016

Good food (reliable) - good service (nice to run into). Service at counter was friendly and accurate. This unit has a gas fireplace - nice now that winter is here.

Thank Joe F
Reviewed 1 November 2016 via mobile

But they gave us chips with sandwich and didn't offer an apple as alternative. Maybe that changed, but they always used to. Otherwise, food was good. Facility was standard Panera. Was clean and nice, staff was very nice.

Thank John H
Reviewed 16 September 2016

We ordered: BBQ Chicken sandwich Full size Couple small pieces of chicken swimming in BBQ sauce, way too much sauce and skimpy on chicken. A few leaves of spinach on it. Kids Turkey Sandwich We asked to put some fresh veggies on it, so we...More

Thank KimiRaikonen
Reviewed 13 September 2016

My husband loves to visit Panera in the morning to meet up with friends for coffee and a quick bite to eat. He likes the egg sandwiches and their muffins are delicious. I usually go for lunch. They have great salads with healthy choices. I...More

Thank Pam M
Nearby HotelsSee all 17 hotels in West Springfield
Hampton Inn West Springfield
688 reviews
.29 km away
Westside Inn
1 review
.37 km away
Econo Lodge
45 reviews
.66 km away
Quality Inn West Springfield
132 reviews
.69 km away
Nearby Restaurants
Cal's Wood-Fired Grill & Bar
385 reviews
.44 km away
LongHorn Steakhouse
163 reviews
.43 km away
Bottega Cucina
123 reviews
.42 km away
99 Restaurants
78 reviews
.33 km away
Nearby Attractions
Polish Center of Discovery and Learning
8 reviews
2.24 km away
The Big E
539 reviews
4.13 km away
Majestic Theatre
46 reviews
2.58 km away
Springfield Museums
393 reviews
4.18 km away
Questions & Answers
Get quick answers from Panera Bread staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Breakfast, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
6:30 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
Location and Contact Information
  • Address: 935 Riverdale St, West Springfield, MA 01089-4656
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-214-6333
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing