We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Five Guys

1268 Riverdale St, West Springfield, MA 01089-4915
+1 413-306-5353
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent45%
  • Very good37%
  • Average8%
  • Poor8%
  • Terrible2%
Travellers talk about
“fries” (17 reviews)
“burgers” (19 reviews)
“fast food” (2 reviews)
Restaurant Hours
American, Fast food
1268 Riverdale St, West Springfield, MA 01089-4915
All Details
Write a Review
Reviews (45)
Traveller rating
Traveller type
Time of year

1 - 10 of 44 reviews

Reviewed 1 week ago via mobile

Went with the family for something quick We had burgers and fries on a Friday night. Everything was good and fresh and the service was fast . I will be going back again

Thank Louis L
Reviewed 16 September 2017

I'm filling out this review on my phone so I'm having a hard time changing the rating. Five Guys is amazing as always. The burgers are fresh, cooked to order and the staff is friendly.

Thank crazefvb
Reviewed 1 September 2017

Well, it's Five Guys...good hamburgers, great fries, good shakes...all very affordable. Service was a little slow seeing as though we were the only customers but then again it was an hour before closing. Our order was perfect and good.

Thank M Q
Reviewed 18 May 2017

It was late but the food was still great and it didn't take long to get served. There were boxes of in-shell peanuts to eat while you wait

Reviewed 30 December 2016

Prices were definitely higher than typical fast food. Burgers were in the $6.99-7.99 range and even small fries were $3.99. However the fries were OUTSTANDING and the portion was huge. Burgers weren't bad but the fries alone justify a return trip. Didn't care for the...More

Thank RoyM1336
Reviewed 7 September 2016 via mobile

Great staff, burgers are fresh and made the way you want them and their shakes are to die for! Reasonably priced for a great burger.

Thank LoriAllen
Reviewed 12 August 2016 via mobile

Never been here. A friend said "you gotta try the fries". Well, Richard greeted us at the counter, was so pleasant, got me an order of fries, and indeed, they were the best fries I have ever had. Will definitely be going back.

Thank SunshineWonderland
Reviewed 17 July 2016 via mobile

Had a truly terrible experience with my last visit. You could not pick up the burger without it falling apart, the fries were horrible. The grease was old and the fries were limp not crispy like they should be. It looks like I am not...More

Thank Frederick A
Reviewed 20 June 2016

Great burgers and fries. Very limited menu but the flavor of the food is good. Lots of toppings to add to your burger or hot dog at no additional charge.

Thank BethT655
Reviewed 25 May 2016

Five Guys delivers a good product, and this one was no different. The staff was very nice and the place was clean. We ate there because it was walking distance from our hotel and after a long day at the Brimfield show, it was a...More

Thank Jan B
Nearby Restaurants
Cal's Wood-Fired Grill & Bar
360 reviews
.60 km away
Donut Dip Incorporated
154 reviews
.03 km away
LongHorn Steakhouse
146 reviews
.57 km away
99 Restaurants
72 reviews
.66 km away
Nearby Attractions
Polish Center of Discovery and Learning
6 reviews
1.92 km away
Springfield Museums
367 reviews
5.05 km away
The Big E
534 reviews
5.10 km away
Majestic Theatre
43 reviews
3.53 km away
Questions & Answers
Get quick answers from Five Guys staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 1268 Riverdale St, West Springfield, MA 01089-4915
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-306-5353
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing