We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bertuccis

847 Riverdale St, West Springfield, MA 01089-4612
+1 413-788-9900
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent39%
  • Very good37%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“lunch” (14 reviews)
“pizza” (20 reviews)
“salad” (17 reviews)
Closed Now
All hours
CUISINES
Italian, Pizza
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
847 Riverdale St, West Springfield, MA 01089-4612
All Details
Write a Review
Reviews (67)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 66 reviews

Reviewed 3 days ago

Our group of 8 made reservations for 7:00P on a Friday night. We arrived at the restaurant on time, but were not seated until 7:30P. The restaurant was busy, but our table was empty and just needed to be cleaned...... Our waitress was very nice,...More

Thank Lisa B
Laura G, Guest Relations Manager at Bertuccis, responded to this reviewResponded 2 days ago

Lisa, I apologize for the delay both in seating your party as well as in preparing your dinners. I am going to share your remarks with our management team so that they are aware of them. If you would be willing to speak with them,...More

Reviewed 1 week ago

Food was ok. Waitress was good and friendly. Interior was kind of run down, needs renovating. The exterior was dark. Needs more lighting outside.

Thank Denise50210
Laura G, Guest Relations Manager at Bertuccis, responded to this reviewResponded 5 days ago

Denise, I am sharing your comments with our management team so that they can follow-up. Thank you.

Reviewed 2 weeks ago via mobile

We were in no hurry, however, they were a little slow seating is. Usually in an Italian restaurant you get a choice of soup or salad. Had to pay extra for the soup. Service is slow. My lobster ravioli is Luke warm and my wife...More

Thank Gary V
Laura G, Guest Relations Manager at Bertuccis, responded to this reviewResponded 1 week ago

Gary, I am sorry that your ravioli was not warmer and that your wife's lasagna was over-cooked. I will follow-up with our management team so that they know about this.

Reviewed 2 weeks ago via mobile

We were in town for a lacrosse tournament. Decided to try something new for dinner. We were very happy with the food and service. Nice atmosphere and ambiance as well. The wood fired produced excellent dishes. The spinach artichoke dip is a must try!

Thank Thomas P
Laura G, Guest Relations Manager at Bertuccis, responded to this reviewResponded 2 weeks ago

Thomas, thank you so much for your wonderful review !

Reviewed 11 September 2017

Servers were friendly and professional. Drinks were served promptly. Pizza was as expected when ordered.

1  Thank Kathy S
Laura G, Guest Relations Manager at Bertuccis, responded to this reviewResponded 11 September 2017

Kathy, thank you very much! We appreciate it!

Reviewed 30 June 2017

We have been stopping at Bertucci’s on Riverdale Street in West Springfield, MA. on the way back home from the Berkshires, Vermont and New Hampshire for lunch or dinner. The food is very good and so is the service. The atmosphere is also quite relaxing....More

1  Thank kzsull01
Laura G, Guest Relations Manager at Bertuccis, responded to this reviewResponded 5 July 2017

Thank you for a wonderful review. It's much appreciated.

Reviewed 15 June 2017 via mobile

My wife and I had gone there for lunch. We both had pasta, shared a salad, and shared the Tuscan roasted vegetable dish. Great service, nice quiet atmosphere. The prices are very reasonable. A would recommend this Bertuccis for lunch or dinner.

1  Thank copper2056
Laura_at_Bertuccis, Guest Relations Manager at Bertuccis, responded to this reviewResponded 15 June 2017

Copper, Thank you for a great review. ~Laura

Reviewed 25 May 2017

Went for a late dinner, staff friendly, service could of been faster, food good but not served hot, for price paid expected slightly better experience, just better than average

Thank kbouth
Reviewed 14 May 2017

Went for dinner and the staff was friendly and the place had a good atmosphere. The rolls they bring out were great, unfortunately they were the best part of the meal. We ordered bruchetta and baked chicken and tortellini. They brought both together when we...More

Thank PhilR9
Reviewed 5 April 2017

My husband and I ate there a couple of weeks ago while traveling - We had been there one other time and couldn't wait to go back! The rolls they give you while you wait are some of the best rolls we've ever had and...More

Thank Dianne J
Nearby
Nearby Restaurants
Cal's Wood-Fired Grill & Bar
363 reviews
.65 km away
LongHorn Steakhouse
146 reviews
.68 km away
99 Restaurants
73 reviews
.60 km away
Carrabba's Italian Grill
123 reviews
.29 km away
Nearby Attractions
Polish Center of Discovery and Learning
7 reviews
2.60 km away
The Big E
534 reviews
3.86 km away
Springfield Museums
368 reviews
4.16 km away
Majestic Theatre
43 reviews
2.29 km away
Questions & Answers
Get quick answers from Bertuccis staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Television
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:30 am - 9:00 pm
Monday
11:30 am - 9:00 pm
Tuesday
11:30 am - 9:00 pm
Wednesday
11:30 am - 9:00 pm
Thursday
11:30 am - 9:00 pm
Friday
11:30 am - 10:00 pm
Saturday
11:30 am - 10:00 pm
Location and Contact Information
  • Address: 847 Riverdale St, West Springfield, MA 01089-4612
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-788-9900
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing