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Bnapoli Italian

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185 Elm St, West Springfield, MA 01089-2726
(413) 240-2106
11:00 - 23:00
Open now
See all hours
Tue - Thu 11:00 - 22:00
Fri 10:30 - 23:00
Sat - Sun 11:00 - 23:00
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64 Reviews from our TripAdvisor Community

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Time of year
Showing 64: English reviews
Westfield, Massachusetts
Level Contributor
112 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

This is my third time eating here , this time i was alone and sat at the bar. I was greeted warmly by Emily the bartender as she took my drink order. They were training a new bar manager and Emily was also new but they both gave good service even though it was a busy Saturday evening. I really... More 

Thank john D
Longmeadow, Massachusetts
Level Contributor
95 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

In a part of town uninhabited by fine dinning restaurants, BNapoli is a refreshing addition and extension of the western Mass dining scene with a modern, slick room that is very new and refreshing. Anchored by a good size bar on one wall, three quarters of the room is filled with a comfortable mix of banquets and tables. The end... More 

Thank Mike K
Suffield, Connecticut
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 weeks ago via mobile

This newly open restaurant had several positives. Beautiful upscale decor, varied menu and very friendly staff. On the negative side, the wines and food very expensive. $36 for the special pork chop dish that my friend had to send back because it was very tough. She also mentioned that the food was warm but not hot. The booth that we... More 

Thank joana249
West Springfield, Massachusetts
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Outstanding food! Well worth a visit. Real Italian , not " off the shelf" generic. Impressive wine list.. great drinks.

1 Thank Jim B
Enfield, Connecticut
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Yes, expensive. Yes, small portions (on some items, not on all). BUT, with a little forethought and recommendations from the extremely knowledgeable wait staff, you can have a dinner that won't be forgotten. Reservations are a MUST. Arrived 20 minutes early for our 8 pm Saturday night reservation and were seated immediately. Noisy, but in a good way. Although the... More 

1 Thank Michaelman73
Rumford, Rhode Island
Level Contributor
45 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 17 February 2017

Excellent service, experienced waitstaff, delicious food, and sophisticated atmosphere resembling a restaurant in Manhattan. Unfortunately, the portions are small and food is considerably overpriced, especially for western Mass. We spent over $100 on dinner for 2 without any dessert or alcohol and I could've supplemented my dinner with fast food on the way home. While the interior of the restaurant... More 

1 Thank craigandthirz
Wilbraham, Massachusetts
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 February 2017 via mobile

This was our first time dining at this restaurant. We cannot say enough about how wonderful our experience was. Philip was our waiter and was very knowledgeable and accommodating. The atmosphere although a bit loud and close was very upscale. The food was perfection! We had an outstanding grilled octopus appetizer. The beet salad presentation was beautiful and delicious with... More 

1 Thank towerhill801
Agawam, Massachusetts
Level Contributor
419 reviews
288 restaurant reviews
common_n_restaurant_reviews_1bd8 220 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

Bnapoli Italian Restaurant is located at 185 Elm Street in West Springfield, MA. This is truly a hidden gem. We joined friends for a lovely Valentine's Day dinner and were impressed at the upscale ambiance and excellent dinner choices--on this evening there was a special menu for the day. We plan on returning to enjoy dining from their regular menu.... More 

Thank Loves2Research
West Springfield, Massachusetts
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 15 February 2017 via mobile

Delicious meal, beautiful presentation and atmosphere albeit a bit pricey. Great place for a special meal but not on a regular basis on a teacher's salary.

Thank brendastpeter
East Longmeadow, Massachusetts
Level Contributor
113 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 14 February 2017

We went with friends who'd already been to this restaurant which we'd never heard of before. It was excellent. The ambiance is sophisticated, the menu is interesting and varied, and the food was delicious. I had the branzino, and it was prepared perfectly.

1 Thank Amy C

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West Springfield, MA

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Italian, Pizza
Lunch, Dinner
Restaurant features
Delivery, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Special Occasion Dining
Open Hours
11:00 - 23:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
10:30 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 185 Elm St, West Springfield, MA 01089-2726
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: (413) 240-2106

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bnapoli Italian and other visitors
1 question
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5 months ago

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?