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The Pilot House Restaurant & Lounge

14 Gallo Rd, Sandwich, MA 02563-1998
+1 508-888-8889
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Overview
  • Excellent40%
  • Very good30%
  • Average14%
  • Poor9%
  • Terrible7%
Travellers talk about
“scallop salad” (9 reviews)
“seafood” (49 reviews)
“scrod” (11 reviews)
Open Now
11:30 am - 9:00 pm Hours
CUISINES
American, Bar, Seafood, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 Gallo Rd, Sandwich, MA 02563-1998
All Details
Write a ReviewReviews (515)
Traveller rating
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Time of year
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1 - 10 of 506 reviews

Reviewed today

Had dinner with great friends outside. Great view of the canal and a sunset. Food and service was great.

Thank SandwichJohn
Reviewed 1 week ago via mobile

On Friday had minimum wait for a table with a great view of which there are many on the wrap around porch. My wife and I each had the baked scallops (lunch 14.99) which were more than adequate in number and absolutely delicious in a...More

Thank butchduga
Reviewed 2 weeks ago

I ate at the Pilot House with my family on Saturday evening. Perfect night as the weather was gorgeous for their beautiful outdoor dining area. 6 adults and 5 grandchildren. Food was excellent and service superb! Many thanks to Chef Rob for helping to set...More

Thank Wahkia
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 2 weeks ago

Thank you for celebrating your daughter's birthday with us, and we are so happy that you had such a wonderful experience! I'll be sure to pass along your kind comments to the staff. Hope to see you again soon!

Reviewed 3 weeks ago

The Pilot House is in a fantastic location and offers a wide array of menu choices. Waitstaff is excellent and very friendly. I've been to every restaurant within the Sandwich Canal area and The Pilot House is consistently the best one of all!

Thank BedlamBikesco
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 2 weeks ago

We are so happy to hear that you have thoroughly enjoyed your visits with us!

Reviewed 3 weeks ago

I was in a large group for this visit, of about 25. We had a room off the side of the bar, with windows overlooking the water. It was a gorgeous evening with a beautiful sunset, so the room and views were amazing. The food:...More

Thank Melissa M
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 2 weeks ago

Thanks Melissa! We are thrilled that your entire group enjoyed their dining experience, and we hope to welcome you all back again soon!

Reviewed 4 weeks ago via mobile

Wonderful dinner. Beautiful waterfront location. Service was good and the food was delicious. Restaurant was a little loud, but that’s hard to control.

1  Thank cbrogs
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 4 weeks ago

We are so happy that you enjoyed your dinner with us, and appreciate you taking the time to share your feedback! Hope to see you again soon.

Reviewed 4 weeks ago via mobile

We went to the Pilot House restaurant in Sandwich for dinner, the restaurant was busy but we managed to get a table straight away. We only had mains I had the Scrimp Scampi pasta served with a side salad which were both very nice &...More

Thank Andy L
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 4 weeks ago

Hi Andy - thank you for taking the time to share your feedback with us! We're so happy that you and your group enjoyed your meals, and we do apologize for the delay in getting your check to you at the end. I'll be sure...More

Reviewed 12 August 2018

We ate here twice in our week long trip to the Cape. The service was very good, nice atmosphere (we ate inside) and the food was excellent. We enjoyed the salmon, baked scallops, and swordfish. Will be back on our next trip.

Thank PrincessofK
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 14 August 2018

We are so happy to hear that you enjoyed your visits and look forward to welcoming you back!

Reviewed 8 August 2018

We should have paid more attention to the negative reviews. We started with the chicken wings which were fine, but not memorable. I had the lobster tacos which were cold. My daughter had the steak tips which were overcooked (ordered medium rare and came medium...More

Thank Y5769PKjoshuas
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 14 August 2018

Thank you for sharing your feedback with us, and I'm so sorry that you didn't enjoy your visit with us! Did you speak with your server or a manager regarding your concerns? We always appreciate the opportunity to fix an issue immediately if one arises,...More

Reviewed 8 August 2018

The absolute worst service we have ever received. Two of us arrived about 5 before 7,The told us 10 to 15 minutes. They wrote down our name and cell number to text us when our table would be ready. 50 minutes later I inquired if...More

Thank Jeff A
Beth F, Manager at The Pilot House Restaurant & Lounge, responded to this reviewResponded 14 August 2018

Jeff, I am so sorry to hear that you had an experience like this when visiting us. We take customer service very seriously, so it is shocking to hear that this happened. I want to assure you that this is absolutely not up to our...More

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Ask a question
Questions & Answers
Dawn M
22 September 2017|
AnswerShow all 2 answers
Response from Tom G | Reviewed this property |
Lobster tails but not sure of steak
1
Vote
Rita P
24 May 2016|
Answer
Response from Beth F | Property representative |
Hi Rita, Yes, we do take reservations. Please call the restaurant at 508 888-8889 to speak with the hostess. You may also visit our website and make a reservation through our on-line application ureserv. Thank you again... More
0
Votes
Rita P
23 May 2016|
AnswerShow all 2 answers
Response from Beth F | Property representative |
Hi Rita! Yes, we have both broiled and baked seafood options. For example, we have a delicious broiled scrod and a delightful baked scallops on the menu. Please visit our website to see our complete menu. We also have... More
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 10 - USD 25
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations, Highchairs Available, Wine and Beer, Accepts Credit Cards
Good for
Bar Scene, View, Business meetings, Kids, Child-friendly, Local cuisine, Romantic, Special Occasion Dining, Groups
Open Hours
Sunday
11:30 am - 9:00 pm
Monday
11:30 am - 9:00 pm
Tuesday
11:30 am - 9:00 pm
Wednesday
11:30 am - 9:00 pm
Thursday
11:30 am - 9:00 pm
Friday
11:30 am - 9:00 pm
Saturday
11:30 am - 9:00 pm
Location and Contact Information
  • Address: 14 Gallo Rd, Sandwich, MA 02563-1998
  • Location: United States  >  Massachusetts (MA)  >  Cape Cod  >  Sandwich
  • Phone Number: +1 508-888-8889
  • E-mail
Description
Please note the Pilot House is closed for the months of January and February 2018 and reopening in early March.
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