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Europa Black Rock Bar & Grille

Certificate of Excellence
$$ - $$$
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782 Center St, Ludlow, MA 01056-1409 (Lyons)
+1 413-547-6443
Website
Today
11:30 - 23:59
Open now
See all hours
Hours:
Mon 16:00 - 23:59
Tue - Sun 11:30 - 23:59
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Chicopee, Massachusetts
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

Service seemed a bit off. Our salads arrived and after eating many bites we all agreed they were full of sand (grit). My scallops too were very sandy. We told the waitress and she said sorry. I was very surprised a manager did not come to the table to apologize.

Helpful?
Thank Jency2013
Chicopee, Massachusetts
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

I would normally give Europa a higher rating although I found the service to be lacking during my latest visit. Many of the perceived "regulars" seemed to be getting more attention than our table. Aside from this, the salads were very "sandy". I assume someone forgot to wash it properly. The regular menu items and appetizers were well prepared and... More 

Helpful?
Thank AllExpensePaid
EuropaLudlow, Guest Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Thank you for your review. Very glad to hear that you enjoyed the appetizers and entrees, but sorry to hear that we weren't at our best as far as service and the salads go. We appreciate that you plan to return, and hope to earn a 5 star review from you next time! More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We sat at the bar and had a great time!! Food was good. Bartender (Jen) was excellent even though she was very busy ..

Helpful?
Thank A TripAdvisor Member
EuropaLudlow, Guest Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Glad you enjoyed your visit! Jen is the best. See you next time! More 

Wilbraham, Massachusetts
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We went here for lunch as I had purchased a restaurant. com voucher. Very disappointing to say the least. To top it off they tried to shortchange us on our change. Waitress insisted we gave her a twenty and a yes when we gave her two twenties. She was not a happy camper!

Helpful?
Thank momwinslow
EuropaLudlow, Guest Relations Manager at Europa Black Rock Bar & Grille, responded to this review

While we are very sorry for the situation, we hope you can understand that this was a simple mistake with no malicious intentions. This server has been with us for 4 years with no problems. More 

1 review
Reviewed 9 April 2017

Our first time here and probably our last. Very slow service,salad was wilted. We got grilled chicken and received maybe 2oz of thin sliced over cooked pieces. Grilled salmon over cooked and very salty. NY strip again very salty. Hash was OK but again salty I ordered a double vodka and couldn't even taste it.

Helpful?
Thank Jeff H
EuropaLudlow, Public Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Jeff, I'm very sorry to hear that you did not enjoy your visit. We would like to make it up to you if possible. Please call us and ask to speak to a manager- 413-547-6443 More 

mass
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 6 April 2017 via mobile

Great food at a reasonable price. Place looked super busy and we were able to get a table right near the band. So many great menu options, I'll have to go back to try more.

Helpful?
Thank Nicole B
EuropaLudlow, Public Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Thank you for the great review, Nicole! Glad you enjoyed your visit, see you again soon! More 

Level Contributor
213 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 13 March 2017 via mobile

They have a good selection on their menu, and many Portuguese specialties. It's a homestyle feel, and the service is friendly. The pork was really good and my wife's short rib special was tasty. I'd go back again. They were a bit pricier than I had expected, but the food was good so it was reasonable.

Helpful?
Thank Timothy C
EuropaLudlow, Public Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Glad that you enjoyed your visit, Timothy! Hope to see you again soon. More 

Vernon Rockville, Connecticut
Level Contributor
65 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 8 March 2017 via mobile

We took some recommendations for this restaurant and we weren't disappointed. The menu has something for everyone. Great appetizers and Flatbread pizzas, sandwiches and standard fare but the Portuguese specialties were outstanding. Their take on paella and bacalhau were truly delicious. Creme brulee for dessert was a great finisher.

Helpful?
Thank cosmo660
EuropaLudlow, Public Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Thank you for the great review! We hope to see you again soon! More 

Chicopee, Massachusetts
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 19 February 2017 via mobile

Another great experience. Brought a few friends along to try it out and they loved it. Great beer Selection. We had Gizele again as our server and she was great. Food was amazing as always.

Helpful?
1 Thank jgarrett85
EuropaLudlow, Public Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Thank you for the great review! We hope to see you back again soon! More 

Massachusetts
Level Contributor
197 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
Reviewed 14 February 2017 via mobile

This is the first time I've ordered something that was prepared for me. I really like cooking on the hot stone at the table but I ordered the grilled steak for a change and asked for medium rare. Very nicely done! My husband had Gorgonzola steak and I ordered mine with Gorgonzola sauce on the side. Neither of us thought... More 

Helpful?
Thank thumper1
EuropaLudlow, Public Relations Manager at Europa Black Rock Bar & Grille, responded to this review

Thank you for your review, glad to hear that you enjoyed your meals! More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 30 - USD 30
Cuisine
American, Bar, European, Grill, Pub, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout
Dining Style
Casual Dining
Good for
Special Occasion Dining, Child-friendly, Groups, Bar Scene
Open Hours
Sunday
11:30 - 23:59
Monday
16:00 - 23:59
Tuesday
11:30 - 23:59
Wednesday
11:30 - 23:59
Thursday
11:30 - 23:59
Friday
11:30 - 23:59
Saturday
11:30 - 23:59
Location and Contact Information
  • Address: 782 Center St, Ludlow, MA 01056-1409
    (Lyons)
  • Location: United States  >  Massachusetts (MA)  >  Ludlow
  • Phone Number: +1 413-547-6443
Description
Specializing in European cuisine and the ultimate interactive dining experience, we present your meal cooking on our volcanic rocks at your table. You can then enjoy a meal freshly prepared and cooked to your personal taste. Our casual restaurant has a nice bar area, offering refreshing and homemade white and red sangria. We also provide full service catering in our space or at a place of your choosing. We have a banquet space for up to 125 people for any type of party.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Europa Black Rock Bar & Grille and other visitors
1 question
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over a year ago

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Questions? Get answers from Europa Black Rock Bar & Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?