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$$ - $$$
American, Bar
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71 Church St, Lenox, MA 01240-2632
+1 413-637-2700
12:00 - 21:30
Open now
See all hours
Mon - Thu 17:00 - 21:00
Fri - Sun 12:00 - 21:30
More Info
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210 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 209: English reviews
Woodbridge, New Jersey
Level Contributor
106 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 5 July 2014 via mobile

Very slow service. We let them know that we had theatre tickets and needed quick service. I had to flag the waiter down constantly to inquire as to when the food would be ready. Food was just OK.

Thank DiveNJ
Shelton, Connecticut
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 June 2014

We sat at the bar on a busy night...Rina took great care of us..The food was wonderful will be back and tell friends!!

Thank sheltonct
Boston, Massachusetts
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 16 May 2014

We came here twice on our trip. The first night we waited a good 15 minutes for someone to even acknowledge us, and then another 20 for a seat that finally opened up at the bar, despite the fact that there were actual tables. The person who greeted us I later learned was the manager, but you wouldn't have guessed... More 

2 Thank legowife
Asheville, North Carolina
Level Contributor
57 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 9 May 2014

Hate to give bad reviews, but it is really the slowest service I have encountered, 20 mins just to get drinks on the table. Food wasn't even worth the wait when it finally did arrive.Will not be back here.

1 Thank TravelinFlorida40
Great Barrington, Massachusetts
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 29 April 2014

I live in the area but haven't been to Firefly before, and I won't be back. I guess there's an active bar scene, several groups of people enjoying themselves at the bar. I was jealous, because I was not enjoying myself in the restaurant, although I was with my wife, and that's always a good thing. There was one extremely... More 

3 Thank Sinakil1
Claremont, California
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
1 of 5 bubbles Reviewed 21 April 2014

One waitress and a bartender for an almost full restaurant. Service very slow(not the waitress fault, she did her best in a bad situation). I ordered a burger well done and it came out anything but. No big deal, I mentioned it to the waitress and expected a new burger. That was when it really went downhill. She took the... More 

2 Thank grevenbroich
Albany, New York, United States
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

Went to Firefly on a Sunday evening. Had delicious hamburgers and hand cut fries. They have an eclectic menu that should suit most palettes. They had a guitarist playing wonderful music - he was really unique in that he is young but really talented.

Thank Sue K
Sandisfield, Massachusetts
Level Contributor
56 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 18 March 2014

We had a bad experience a few weeks back so we decided to try again and were again disappointed. There were 8 of us with a reservation for 5:00, the opening time. We told them we needed to be out by 6:35 because we had tickets for Shakespeare at 7:00. Even so, our server was inattentive. We ordered drinks and... More 

1 Thank 571Roxanne
Level Contributor
53 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

The waiter was terrific. We just wanted a quiet evening with simple burgers and fries. Although the burgers were overdone they were still delicious and both the regular fries and the sweet potato fries were yummy. A very expensive burger to be overcooked but enjoyable nevertheless. The bar atmosphere was very relaxing. The waiter's sister is the chef at Allium... More 

Thank DHuntCT
Philadelphia, Pennsylvania
Level Contributor
41 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 7 January 2014

Look, I normally don't like it when people complain about service in restaurants. Usually its just self-important jerks who expect to be waited on hand and foot. I honestly don't ask for much. But I have to say, the service here was appalling. We sat a solid 20 minutes before anyone even stopped by for our drink order. One drink... More 

2 Thank irprof

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
American, Bar
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Television, Serves Alcohol, Full Bar
Good for
Romantic, Bar Scene, Business meetings
Open Hours
12:00 - 21:30
17:00 - 21:00
17:00 - 21:00
17:00 - 21:00
17:00 - 21:00
12:00 - 21:30
12:00 - 21:30
Location and Contact Information
  • Address: 71 Church St, Lenox, MA 01240-2632
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-2700

Questions & Answers

Questions? Get answers from Firefly staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?