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Luau Hale Restaurant

$$ - $$$Chinese, Asian,
569 Pittsfield Rd, Lenox, MA 01240-2186
+1 413-443-4745
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Overview
  • Excellent11%
  • Very good39%
  • Average14%
  • Poor16%
  • Terrible20%
2 weeks ago
“Food delicious...atmosphere most depressing”
3 weeks ago
“Gloppy asian”
Open Now
11:30 am - 10:00 pm Hours
CUISINES
Chinese, Asian, Polynesian
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
569 Pittsfield Rd, Lenox, MA 01240-2186
All Details
Write a ReviewReviews (54)
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1 - 10 of 54 reviews

Reviewed 2 weeks ago

Came with a couple co-workers for lunch. They seated us in the upper part of the restaurant and the atmosphere was so so depressing and bad. The owner/host was most miserable looking...no smiles. He was one of the owners (ugh), this set the stage but...More

Thank Relax_alot2010
Reviewed 3 weeks ago

If you can put the campy atmosphere and no windows (really, no windows) aside, eventually you have to face the food. Here it is gloppy virtually tasteless fare. Not worth much more of a review other than there are TONS of better places to eat...More

1  Thank CfromNY
Reviewed 3 September 2018

Food was good and very large portions! The Outside appearance of the restaurant was not inviting as there are no outside windows on the building, but inside was very nice.

Thank Lydia C
Reviewed 2 August 2018 via mobile

After four generations patronizing for over forty seven years ...very happy to say---Always good food and service.

Thank Alan W
Reviewed 30 December 2017 via mobile

Had a gift card for $100 so we tried a lot of different selections and loved them. Scorpion bowls where awesome loved it

Thank Joe123457
Reviewed 23 October 2017 via mobile

We had the Pupu platter and pork fried rice. The rice was good although expensive ($8.95). The egg roll was good too. The ribs fatty and greasy and the fried chicken and shrimp came over on the Mayflower. Service very pleasant

Thank pwcins
Reviewed 9 October 2017 via mobile

We went to restaurant for dinner the last night of our mini vacation to see the foliage in the Berkshires MA. We read the reviews before going to the place. Most of the reviews were great; imagine my shock. First the decor is dated and...More

2  Thank Kellie P
Reviewed 9 July 2017 via mobile

The decor is old and out dated, the ceiling was leaking after a storm. Our waiter I did not catch his name tall bearded gentleman, needs to be trained properly on how to serve glasses w/o touching the rim with his fingers along with the...More

Thank D7848KIdavidj
Reviewed 20 April 2017

Really bland food. My daughter ordered a lemonade and got water with lemon. The woman in the restaurant whom I paid (we had take out) was very nice.

1  Thank Karen B
Reviewed 20 April 2017

Went there for lunch today. As usual I ordered the General Tsao's Chicken with chicken fingers. The General's chicken was good but the accompanying rice and chicken fingers were not. Both were dried out and overcooked. Our waitress was gruff and seemed irritable.

Thank Debarita
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Questions & Answers
mjim1
15 September 2017|
Answer
Response from Debarita | Reviewed this property |
I called the restaurant to find out. He said yes it is,there is a ramp in the back. Just tell somebody at the front and they will unlock the back door.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 12
Cuisine
Chinese, Asian, Polynesian
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations
Good for
Child-friendly
Open Hours
Sunday
11:30 am - 10:00 pm
Monday
11:30 am - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 10:00 pm
Saturday
11:30 am - 10:00 pm
Location and Contact Information
  • Address: 569 Pittsfield Rd, Lenox, MA 01240-2186
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-443-4745
  • E-mail
Description
Luau Hale Restaurant in Lenox, MA has been serving Asian Polynesian food longer than any other establishment in the Berkshires. We are not only convenient for business lunches, but also a short drive from some of the most popular attractions in the Berkshires. Tanglewood, Arrowhead, Shakespeare and Co., and the Mount are all within a few miles.
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