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Haven Cafe & Bakery

8 Franklin St, Lenox, MA 01240-2304
+1 413-637-8948
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  • Excellent64%
  • Very good27%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“brunch” (44 reviews)
“omelet” (29 reviews)
Closed today
American, Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
8 Franklin St, Lenox, MA 01240-2304
All Details
Write a ReviewReviews (473)
Traveller rating
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Time of year

1 - 10 of 472 reviews

Reviewed 2 weeks ago via mobile

Only open for breakfast and lunch, took a group of 6 (from Dallas) for lunch. Small place but we found a table right away. You order in line then they deliver to your table. Food delivered quickly though they were busy. Everyone thought the food...More

Date of visit: January 2019
Thank norzee
Reviewed 4 weeks ago

Called many many days before Christmas...Told LITERALLY We can’t take your order because somebody more important- because they ordered $1000 worth vs. my $50 worth - could not Bake For Me. Wow.wow. The Berkshires. Hope you all know how much money I actually DO HAVE...More

Date of visit: December 2018
Thank lafoose
Haven C, Owner at Haven Cafe & Bakery, responded to this reviewResponded 3 weeks ago

Hello, I am familiar with your interaction with my front of house supervisor, I spoke with her about it. First of all, Haven does not have a policy that prioritizes large or small orders. But we do have a commitment to providing an exceptional product...More

Reviewed 23 November 2018

I am so glad I can finally get in again now that the summer crunch has eased (I LOVE you, tourists, but I really like my restaurants.). Haven's breakfasts and lunches can be "old reliables" or surprising new delights...take your pick! It IS just plain...More

Date of visit: October 2018
1  Thank Anne M
Reviewed 15 November 2018

This is a charming, cute, busy, breakfast/lunch/brunch place with counter service, followed by the wait staff bringing your order to the table. We were here for lunch. The salads, soups, sandwiches, wraps, and coffee were all delicious and the portions were ample. The wait staff...More

Date of visit: November 2018
1  Thank jrs31
Reviewed 12 November 2018 via mobile

This cafe is simply charming. It’s warm and cozy and the staff are very friendly. I ordered smoked salmon Benedict, it was amazing, the sauce wasn’t overwhelmingly lemony and the eggs were cooked perfectly. It was served over a lovely fresh croissant. I also had...More

Date of visit: November 2018
1  Thank Shasta59
Reviewed 7 November 2018

We found Haven almost by accident and are very pleased that we did. It is small, but well-organized, with a remarkably friendly staff and upbeat atmosphere. The food is excellent and the portions generous. Next time we travel to the Boston area we shall return.

Date of visit: May 2018
2  Thank Ninjaneer1
Reviewed 3 November 2018 via mobile

This place was everything we wanted from a berkshires breakfast spot. You order at the counter (from their extensive menu of baked goods, eggs, sweet breakfasts, coffees etc) and food is brought out to your table. They were friendly, helpful, and the ambience was casual...More

Date of visit: November 2018
2  Thank Carolyn C
Reviewed 29 October 2018

Haven's has solved the dilemma facing many busy places like this through their clever use of assigning a table number from a runner when one enters - nicely done! A James Beard award for the practical!

Date of visit: October 2018
2  Thank HowardDDD
Reviewed 22 October 2018

Typical of the area with a bit of an attitude. Food was good but overhyped. Not amazing and not spectacular. But good.

Date of visit: October 2018
1  Thank pji
Reviewed 20 October 2018

The best coffee, great food, charming service. Also, a giid selection of unusual gifts from local makers. Just go!

Date of visit: October 2018
2  Thank marcoplato2016
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Ask a question
Questions & Answers
17 October 2018|
AnswerShow all 9 answers
Response from Haven C | Property representative |
Hello, This is Shelly, the owner, and we have a full liquor license. We serve wine and beer and specialty cocktails.
4 July 2016|
AnswerShow all 2 answers
Response from Haven C | Property representative |
Hello, the brunch menu is listed on our website hope to see you soon, Shelly
12 August 2015|
AnswerShow all 2 answers
Response from Haven C | Property representative |
Haven operates on a walk in basis, we do not take reservations. This time of year we do have a wait but the line usually moves alone quickly. Thank you, shelly
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Local cuisine, Child-friendly, Kids
Open Hours
8:00 am - 3:00 pm
7:30 am - 3:00 pm
7:30 am - 3:00 pm
7:30 am - 3:00 pm
7:30 am - 3:00 pm
8:00 am - 3:00 pm
Location and Contact Information
  • Address: 8 Franklin St, Lenox, MA 01240-2304
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-8948
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