We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


454 Russell St, Hadley, MA 01035-9566
+1 413-253-7640
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent18%
  • Very good33%
  • Average27%
  • Poor9%
  • Terrible13%
3 weeks ago
“Excellent service, delicious ice cream”
1 May 2017
“Don't Go if Gluten-Free!”
Restaurant Hours
454 Russell St, Hadley, MA 01035-9566
All Details
Write a Review
Reviews (22)
Traveller rating
Traveller type
Time of year

1 - 10 of 22 reviews

Reviewed 3 weeks ago

Friendly's is a New England institution, and this restaurant was typical of the chain. Lots of multi-generational families, quick service, excellent caramel nut sundae.

Thank Chaucerian
Reviewed 2 May 2017 via mobile

The Friendly's in Hadley is clean and the service is generally pleasant. In general the menu feels out-of-date due to the volume of fried and breaded options and because there are NO gluten-free bread products nor many GF alternatives. The gluten free options are omelets...More

Thank VacationMongerMA
Reviewed 7 March 2017

I was visiting the area and have not eaten at a Friendly's for years. I went in just a few minutes after 11 and missed the breakfast menu which looked great. I ended up with a salad for lunch which was decent, but nothing great....More

Thank Steveandlanada
Reviewed 20 December 2016

I would never miss eating at Friendly's - especially here! They are always so friendly (get it)? They have the best menu and their coffee, clams and ice cream is the best. Sometimes it can get loud but if you go at the right time...More

Thank floridaforever09
Reviewed 7 December 2016

Ate dinner here one evening. The waitress was very attentive and friendly. I had a cheeseburger and it was good. I also had a milkshake and it was great. If your looking for a quick bite, this place is OK to stop at.

Thank Mark0076
Reviewed 3 August 2016

we get take out here at least 6+ times a year there as we're impressed with the quality of their food, their low prices and the fast and great friendly service.

Thank Janet L
Reviewed 26 July 2016

Excellent place. Located near Amherst University and hotels. Reasonable prices. Excellent food and good service.

Thank wandyram
Reviewed 18 July 2016 via mobile

I stop here for lunch only when I'm looking for something quick. Quality of food isn't great.. Usually tastes microwaved.. But if I'm in a hurry, it works. Servers are friendly but not very attentive. Prices are a bit high for the equivalent of "fast...More

Thank LoriAllen
Reviewed 7 March 2016

After trying Applebee's and Chili's nearby, I thought of having a try with Friendly's. I ordered a soup and fish & chips for dinner. Both the soup and fish were very salty. It is mistake, I would not recommend. Maybe they are good for their...More

Thank Tan_WeeKee
Reviewed 7 February 2016

I have a relative in a nursing home nearby and every week He orders out and I pick up the food. No matter where he orders from, I have to swing by Friendlies and pick up his weekly Fribble. We both grew up in Massachusetts...More

Thank cascobay_10
Nearby Restaurants
Johnny's Roadside Diner
72 reviews
.06 km away
Chili's Grill & Bar
60 reviews
.29 km away
Ginger Garden
158 reviews
.29 km away
8 reviews
1.56 km away
Nearby Attractions
Emily Dickinson Museum
212 reviews
2.24 km away
New England Falconry
6 reviews
4.01 km away
Amherst College
53 reviews
1.74 km away
Central Rock Climbing Center
5 reviews
4.74 km away
Questions & Answers
Get quick answers from Friendly's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 454 Russell St, Hadley, MA 01035-9566
  • Location: United States  >  Massachusetts (MA)  >  Hampshire County  >  Hadley
  • Phone Number: +1 413-253-7640
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing