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Chipotle Mexican Grill

Mexican, Fast food, Southwestern
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5 Franklin Village Dr, Franklin, MA 02038-4000
11:00 - 22:00
Open now
All hours
Sun - Sat 11:00 - 22:00
More Info
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16 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 16: English reviews
Blackstone, Massachusetts
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 23 July 2016 via mobile

Went here last month and one of the servers was playing with her hair... We let that go. Went back today to give them another try. We really love this type of food and had spent the day at the beach. We got to the restaurant at 5 PM on a Friday night. We stood in line to place our... More 

Thank Val C
Franklin, Massachusetts
Level Contributor
10 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 19 May 2016

Given the format at Chipotle it's hard to see what more you could ask for. It's been a difficult few months for Chipotle nationally, but I'm not aware that the Chipotle in Franklin ever had any issues and it's been great.

Thank ansky777
Boston, Massachusetts
Level Contributor
98 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 10 May 2016

This franchise opened a couple years ago with a great funky vibe. Replacing an old Taco Bell, it looks sharp, had nice music playing and the employees were loud, engaging, polite, funny and attentive. The food was good - fair priced. Somewhere, the funky vibe disappeared so we are left with ok food, good that they use responsibly sourced materials,... More 

1 Thank Joe F
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 March 2016 via mobile

Chipotle is normally sign of quality, I never have any problem in past with one of them.. In term of good served, fresh food, people and clean place. After to have the burritos bowl with nothing inside and burned fajitas ... And felt not fresh, and all was awful. (4pm Friday) I'll never be back this place. They all look... More 

1 Thank Alexandre G
long island,new york
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 August 2015

Love chipotle but i'm very critical when it comes to measure up to the next. I thought this was great! and it a great location! fast and efficient workers!

Thank jprado0921
Boston, Massachusetts
Level Contributor
40 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 21 August 2015

Busy small restaurant that is generally not clean. While the food is up to normal standard for this chain, the tables, chairs and floor were filthy.

Thank Robert T
Medway, MA
Level Contributor
45 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 January 2015

Our entire family likes Chipotle. With several food items to choose from, all of us are happy with what we get. That is not always easy with a group.

Thank VinceyDog
Boston, Massachusetts
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 December 2014 credit card Amex Card Member Review

Went with family, no place to sit and eat Also, felt rushed when ordering kids meal. But overall good food.

Thank Pramod R
Norfolk, Massachusetts
Level Contributor
225 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed 7 November 2014

I came here recently and was disappointed with the menu. I had never been to a Chipotle before and probably never will again as a result of this experience. I got a Beef Burrito and it was uneventful. It was tasteless, stringy and chewy. I threw half away. I am still wondering why they are popular and what did I... More 

1 Thank jackmcf
Franklin, Massachusetts
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 2 September 2014

Generally a fan of Chipotle. Was pretty psyched when the Franklin one opened. So close to home. We've had more than one inconsistent meal and I'm willing to overlook that. What I can't overlook is getting lukewarm, at best, food not once but twice. How difficult is it to keep your food hot. Not sure about the abilities of some... More 

Thank madmic2

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Mexican, Fast food, Southwestern
Lunch, Dinner
Restaurant features
Takeout, Seating
Good for
Cheap Eats, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 5 Franklin Village Dr, Franklin, MA 02038-4000
  • Location: United States  >  Massachusetts (MA)  >  Franklin
Local franchise of national chain

Questions & Answers

Questions? Get answers from Chipotle Mexican Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?