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The Cheesecake Factory

10300 Little Patuxent Pkwy, Ste 3070, Columbia, MD 21044-3341
+1 410-997-9311
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Overview
  • Excellent31%
  • Very good35%
  • Average20%
  • Poor8%
  • Terrible6%
Travellers talk about
“cheesecake” (101 reviews)
“steak diane” (3 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
10300 Little Patuxent Pkwy, Ste 3070, Columbia, MD 21044-3341
All Details
Write a ReviewReviews (280)
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1 - 10 of 276 reviews

Reviewed 3 weeks ago via mobile

We went on a Sunday. Party of 5. They wait was 5-10. Didn’t happen. Then found a corner table for four and added an extra chair. Silverware had food caked on it. We couldn’t tell anyone about it because no server ever came. We left....More

Thank Amy R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Amy. We are very sorry for this experience. We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed 4 weeks ago

The restaurant was packed on the evening we visited. We had to wait 40 minutes to be seated and then 15 minutes to order. After ordering, we waited for an hour for our food and then our orders came out one at a time over...More

Thank Greg S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We are so sorry for this disappointing experience with us, Greg. You have every right to feel the way you do. We will address this with our team and thank you for taking the time to share it with us!

Reviewed 11 September 2018

We visited as 3 adults and 3 childrens on Labor day. It wasnt busy when we arrived and were told 30 minutes for a larger table. During our wait we could see at least 6 tables that were dirty, not used and not been cleaned....More

Thank Paul B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 12 September 2018

We are so sorry for this disappointing experience with us, Paul. You have every right to feel the way that you do. We will address these concerns with our team and thank you for taking the time to share this with us!

Reviewed 29 August 2018 via mobile

We are regulars at the cheesecake factory and have truly enjoyed their wide selection of entrées salads and appetizers. The factory chopped salad however is a fabulous salad and one I ordered virtually every time we are there and or pick up regularly. Flavor is...More

Thank MrJohnMd
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 31 August 2018

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon!

Reviewed 28 August 2018 via mobile

Had a wonderful late lunch the other day At Cheesecake factory in Columbia MD. Service was great and the Food was ample and taste. Highly recommend this places any time.

Thank wmanso49
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 20 August 2018 via mobile

You can't believe all the delicious cheesecakes from which to choose. Best cheesecakes I ever tasted. Make a reservation or be prepared for a long wait.

Thank MikeWork
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 August 2018

Hi Mike, Thank you for your review. We're so happy to hear that you enjoy our cheesecakes! We hope to see you back soon!

Reviewed 16 August 2018

The menu is so large, there is something for everyone. We particularly like the wedge salad, and their special chicken dish (I don't remember the name, but on the menu it says it is a specialty.) Of course, the many types of cheesecake are to...More

Thank LenR8110
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 27 August 2018

Hi Len, Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 12 August 2018

I've been interested in eating at The Cheesecake Factory for some time now, but have never made it there until this past weekend. I expected it to be a mediocre chain restaurant with mediocre food and a heavy focus on good cheesecake. For my late...More

Thank The_Wanderer1992
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 August 2018

Hello. We are so sorry to hear that you were not satisfied with your meal! We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make it right...More

Reviewed 10 August 2018

Hardest thing at Cheesecake factory is choosing from their extensive menu. With more than a dozen pages to choose from, you are torn from choosing something new or go with tried and true from your last visit. Either way you can't go wrong. Food is...More

Thank davisrich
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 14 August 2018

Hi Davisrich, Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 27 July 2018

Very comprehensive menu and wine list! I love that when I'm dieting, there is a special menu for that. Brunch is lovely as well. Of course you can not go wrong with the dozens of cheesecake choices. The ambiance is family oriented, however it is...More

Thank LisaM6265
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 August 2018

Hi Lisa. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 5 - USD 30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
10:00 am - 12:00 am
Location and Contact Information
  • Address: 10300 Little Patuxent Pkwy, Ste 3070, Columbia, MD 21044-3341
  • Location: United States  >  Maryland (MD)  >  Columbia
  • Phone Number: +1 410-997-9311
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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