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Chili's

$$ - $$$
American, Mexican, Southwestern
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649 N Service Rd E, Ruston, LA 71270-2911
+1 318-242-0155
Today
11:00 - 23:00
Closed now
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Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Hot Springs Village, Arkansas
Level Contributor
131 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Family met here. Slow service. Bathroom not clean. Food not correct. Sadly in past years since I lived here- worst chili's ever

Helpful?
Thank Violetaster
Kingman, Arizona
Level Contributor
52 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 31 December 2016

My family and I went here to eat because of the variety of choices on the menu. The restaurant was not very busy, but the service was very slow. The food was great and was served hot. Despite the slow service, I would give it another chance.

Helpful?
Thank admrgn
North Carolina
Level Contributor
118 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 25 October 2016

We were really impressed with the staff. We ate an early dinner with old friends. The waitress went above and beyond the call of duty. She even took pictures for the group. The serving size was large and the food was good. We sit at our table for probably 2 hours and never felt rushed.

Helpful?
Thank JMcLauchlin
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon! More 

Bossier City, Louisiana
2 reviews
2 of 5 bubbles Reviewed 12 September 2016 via mobile

Long wait for food, with a not so busy lunch hour. Daughters critter bites were over-cooked chicken. Not editable.

Helpful?
Thank StephPalmer2016
Level Contributor
111 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 10 September 2016 via mobile

The food is really good if you can overlook hamburger patty that requires using an entire napkin to soak up the grease. Panko crusted onion rings were delicious and NOT greasy. Lettuce leaf was really sparse and limp.

Helpful?
Thank Joyzinha
El Dorado, Arkansas
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 July 2016 via mobile

Seated fast.. Waitress showed up 15 minutes later.. We sat between two tables that were never cleaned the whole time we were there.. Flies were horrible and swarming the tables around us ..food was mediocre .. Just not pleasant visit.

Helpful?
Thank dewsgirl
1 review
2 of 5 bubbles Reviewed 14 May 2016 via mobile

The last time we cam here was the same issue. Gave them a second chance and it didn't amaze me one bit. The service was awful, the food came out cold even with the plates steaming hot. Tickets were wrong, and the MGR didn't know crap. Last time...

Helpful?
Thank Scarlet L
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 April 2016

Food is served hot. Service is good in slower periods. When it gets packed, service can suffer as kitchen does not keep up well. Most of the dishes are quite tasty and well prepared. Prices are fair. Probably is the best restaurant in Ruston. Worth a visit.

Helpful?
Thank Tom D
Ruston, Louisiana
Level Contributor
13 reviews
13 restaurant reviews
3 of 5 bubbles Reviewed 16 March 2016

Service and food is sporadic. Sometimes great other times awful. We had several different things. Guacamole was good but small, chips and salsa were good. The ribs were great but the Mexican plate was cold and warmed over. Usually it is much better. There were several in our group and their food ranged from average to great. It took forever... More 

Helpful?
Thank 48or49
Tx
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 20 December 2015

Unfortunately, this place is consistently bad. We have given the place a few opportunities and only one time out of four would I say it was a good experience. Portions are often lacking and food is sub par and just overall seems poorly run. As an example, a recent and likely last trip in the place unless something changes, went... More 

Helpful?
Thank Fisherman74

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
American, Mexican, Southwestern
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 649 N Service Rd E, Ruston, LA 71270-2911
  • Location: United States  >  Louisiana (LA)  >  Ruston
  • Phone Number: +1 318-242-0155

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?