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7510 Shawnee Mission Pkwy, Shawnee Mission, KS 66202-3058
+1 913-262-1800
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The first time we ate here it was with their Drive Through. The food was wonderful. Onion rings out of this world. Burgers big and juicy. The next day we decided to dine in. Walked through the front door, floor was filthy, tables sticky and wiped off with a dirty rag, baby highchair had old food stuck to it. When... More 

Thank Danny E
Kansas City
Level Contributor
289 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 17 March 2017

We really do like their food but sometimes the service makes you want to leave. That is what we did when we and a couple of other couples were waiting in line to be seated. Another couple were trying to pay at the counter and no one took care of them. After about 5 minutes of waiting, with 2 employees... More 

Thank skipsaundra
Platte City, Missouri
Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 16 March 2017 via mobile

I have tried this location several times and always end up with poor service. Today we stood at the "wait to be seated" sign for a good 10 minutes and nobody even acknowledged us. Gave up and left. I think their food is good and they have great shakes, but what good is that if you can't get some sort... More 

Thank Jon W
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 January 2017 via mobile

Stopped in for dinner and got sat pretty quickly....but after that it went down hill slowly. We sat for 15 min before we were even acknowledged. I counted 8 people working but standing around n talking...after we finally got waited on..food finally arrived and then we never saw waitress again till she dropped off ticket..drink had been empty halfway thru... More 

Thank Kyle R
Kansas City
Level Contributor
289 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 31 December 2016

We went between Christmas and New Year's for lunch. Guess that everyone else decided to do the same thing since it was packed inside. I would have given it a very good but because the service was slow, because of all of the people. They did their best and Kate, our server, was great.

Thank skipsaundra
De Soto, Kansas
Level Contributor
50 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 24 December 2016

We like Steak 'n Shake burgers and their shoe-string fries. Their food is good and not too expensive. The burgers are very thin patties, but they are still juicy with good flavor. They also brown the buns a little bit on the stovetop. We also like their fries. We even occasionally order an extra side of fries. They're good as... More 

Thank Ken and Pam T
Green Bay, WI
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016

Had the slider combo. The meat was very crispy. It was something in the stomach. After we ate we just had to laugh because we couldn't figure out why it was so busy. We wished we would of just had a shake. The looked so good,

Thank travelerGreenBay_WI
Level Contributor
4 reviews
Reviewed 26 September 2016

I think S&S has some of best fast food shakes around. Better than UDF and Hardees. Love the whipped cream, the sprinkles and the cherry on top.

Thank David B
Level Contributor
6 reviews
4 restaurant reviews
Reviewed 17 September 2016 via mobile

Horrible experience to say the least. It started with a lukewarm cup of chili, when I got the server to come back over she told me to sit the warm cup of chili off to the side and she would bring another, that 2nd cup had been nuked with chili spilling over the side and since it wasn't stirred the... More 

Thank pappagrande417
wichita kansas
Level Contributor
556 reviews
404 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
Reviewed 6 September 2016 via mobile

Great location and prices Good happy hours special on shakes I like their 4 dollar menu Kids eat free on weekends Great burgers

Thank dougf74

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
    3 of 5 bubbles
Average prices
USD 20
American, Fast food
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly, Kids
Location and Contact Information
  • Address: 7510 Shawnee Mission Pkwy, Shawnee Mission, KS 66202-3058
  • Location: United States  >  Kansas (KS)  >  Shawnee Mission
  • Phone Number: +1 913-262-1800

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?