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The Cheesecake Factory

6675 W 119th St, Overland Park, KS 66209-2020
+1 913-451-6272
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  • Excellent51%
  • Very good28%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“cheesecake” (169 reviews)
“salad” (24 reviews)
Open Now
11:00 am - 11:00 pm Hours
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
6675 W 119th St, Overland Park, KS 66209-2020
All Details
Write a ReviewReviews (375)
Traveller rating
Traveller type
Time of year

1 - 10 of 370 reviews

Reviewed 3 weeks ago via mobile

We arrived and we're seated fairly quickly around five pm. That's where everything went downhill. We ordered beverages and am appetizer. Our drinks (all waters) arrived about 15 min. later. Our appetizer came about 30 min. later our 5 year old asked when her food...More

Thank rdwarrior53
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello. We are terribly sorry that you had this experience with your meal. We completely understand your frustration and would like to understand what exactly happened. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category dropdown...More

Reviewed 14 May 2018 via mobile

We went to the Cheesecake Factory on a Friday night. We was seated within 10-15 minutes. We thought this was good for a group of 5. We was greeted by our waitress and our drink order was taken. Our orders was taken in a rush...More

Thank QueenDivaT
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi, We are very sorry for this experience with our staff! We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed 4 May 2018 via mobile

You have to have cheesecake on your birthday ya’ll!!!! Red velvet is my fave but the celebrate cheesecake was delicious too!!!

Thank Audra K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 May 2018

We hope you had a wonderful birthday, Audra! We're glad you enjoyed the service our team provided during this visit. Thanks for the feedback, and we hope to see you back soon!

Reviewed 23 April 2018 via mobile

Cheesecake Factory has amazing food in large quantities. This location is top notch. The staff is friendly and the service is quick.

Thank Carissa G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 April 2018

Hi Carissa, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 2 April 2018

There is so much to choose from for every appetite. I had a vegetarian burger that was freshly made, not from a frozen carton. It was delicious and healthy. The cheese cakes are the best. Lots of special choices.

Thank Rickie H
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 April 2018

Hi Rickie, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 5 March 2018

The Cheesecake factory used to be one of our favorite places, good service, great food and good cheesecake. Our last 2 experiences have not been very good. The last visit was an hour wait, which we thought we might have so we were prepared. However,...More

Thank OlatheS
Reviewed 25 February 2018 via mobile

We love the Cheesecake Factory. They have so many types of food to choose from and they are always introducing new items. The food and service is good everytime we visit. It can be very busy, so you might have to wait a bit. Don't...More

Thank RonaldusandAnna
Reviewed 23 February 2018 via mobile

The Hostess was nice and Friendly: The Service was Average: There needed to be more attention to Detail with The Quality Control in Reference To Food Preparation: A ordered Burger was served Uncooked: and had to be sent back: The Chinese Salad was served with...More

Thank Ernest J
Reviewed 16 February 2018 via mobile

Our third time to this restaurant. Waitress was very pleasant but maybe a little new. The lasagna verde was only average and a little chewy. But what caused the significant markdown was that the bartender had no idea what a Kahlua and cream was, and...More

Thank Edward B
Reviewed 7 February 2018 via mobile

We overbought. Our eyes were much higher than our stomachs. Food was great, a bit pricey, but..so good. Service was poor, and I was a bit shocked. We had stopped by after seeing the bldg off to the side of the road. Glad we did....More

Thank Denise S
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Business meetings, Special Occasion Dining, Groups
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
10:00 am - 12:00 am
Location and Contact Information
  • Address: 6675 W 119th St, Overland Park, KS 66209-2020
  • Location: United States  >  Kansas (KS)  >  Overland Park
  • Phone Number: +1 913-451-6272
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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