We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Red Robin Gourmet Burgers

6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
+1 515-223-0859
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent35%
  • Very good26%
  • Average19%
  • Poor10%
  • Terrible10%
Travellers talk about
“burgers” (35 reviews)
Open Now
11:00 am - 10:00 pmAll hours
American, Gluten Free Options
$$ - $$$
6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
All Details
Write a ReviewReviews (129)
Traveller rating
Traveller type
Time of year

1 - 10 of 129 reviews

Reviewed 4 weeks ago via mobile

Anytime my family an I are traveling and are looking for a place to eat and can not decide on a restaurant we can alway depend on Red Robin. I recommend the Royal Robin Burger.

Thank Quentin P
Reviewed 4 weeks ago

I don't give too many negative reviews as I am pretty easy to please. Ate here last night. Service was absolutely terrible. Waitress was very unattentive and quite honestly was not good at her job. We waited 40 minutes to get our food & the...More

Thank Robert M
Reviewed 16 October 2017

First time at a Red Robins and was very pleased with my bacon cheeseburger. The fries were also very good. We had a great waitress and the service was fast. There was a line waiting when we arrived and the line was longer when we...More

Thank Steven S
Reviewed 24 September 2017 via mobile

While we are usually very satisfied at this restaurant- on this visit we were very disappointed in the service. First of all we sat for at least ten minutes before a server even stopped by our table. Then after she took our order we sat...More

Thank Nancyiniowa
Reviewed 30 August 2017

Decided to try this place again after a bad experience before and glad we did. Food was very good and I enjoy the customization options on how to make a meal healthier. Maybe I am wrong but I thought they brought out fries before the...More

Thank Glenn P
Reviewed 26 August 2017 via mobile

Red Robin always has delicious burgers made fresh and always fast! The service at this location is always superb. Best burger in town- highly recommended.

Thank bbelling
Reviewed 19 August 2017 via mobile

Really poor access and, of course, we came during a rain storm. Floors were a skating rink and I had to suggest a mop and a mat for the entrance. Unbelievably slow Food was marginal and cold. Don't need to do this again!

Thank NMGIRL78
Reviewed 1 August 2017

A waiter sneezed twice on his hand and then wiped off a table. Then I saw him go by the food pickup window, blow his nose on a napkin, throw it away, and continue to place orders on trays. Surely employees are trained in sanitary...More

1  Thank Tina W
Reviewed 12 July 2017

Service was slow, food was just OK. Table had a sticky film on it and the glass they brought me was dirty. Bathroom needed a good scrubbing!

Thank bassy92
Reviewed 21 June 2017

Took my daughter to Red Robin for a birthday lunch. The Burgers were excellent, a little pricey but huge and came with unlimited fries. My grandson had the shrimp and chicken tenders with fries and cole slaw. He is 14 and picky but loved his...More

Thank jochafen
Nearby HotelsSee all 23 hotels in West Des Moines
Homewood Suites by Hilton West Des Moines / SW Mall Area
269 reviews
.21 km away
Hampton Inn & Suites West Des Moines/SW Mall Area
273 reviews
.22 km away
Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
213 reviews
.22 km away
Courtyard Des Moines West/Jordan Creek
163 reviews
.60 km away
Nearby Restaurants
Firebirds Wood Fired Grill
164 reviews
.54 km away
64 reviews
.40 km away
Bonefish Grill
140 reviews
.79 km away
Johnny's Italian Steakhouse
103 reviews
.23 km away
Nearby Attractions
Jordan Creek Town Center
24 reviews
1.53 km away
The Escape
24 reviews
1.12 km away
Funny Bone Comedy Club
57 reviews
.81 km away
Cinemark 20 Jordan Creek and XD
19 reviews
1.53 km away
Ask a question
Questions & Answers
Phil L
7 February 2015|
AnswerShow all 3 answers
Response from nahdogg | Reviewed this property |
nope, come as you are.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: +1 515-223-0859
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing