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Steak 'n Shake

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5901 National Rd E, Richmond, IN 47374-2623
+1 765-966-9082
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Oklahoma City, Oklahoma
Level Contributor
40 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I didn't know they served breakfast. We drove by and decide to try something different. This has some good choices for breakfast. My boy likes it because the had breakfast tacos. Great food for on the road.

Thank Kevin H
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 October 2016

You can walk from the Best Western Classic inn to Steak N Shake. It's in front of Lowe's and next to IHop.Good and fast service and the food is always good.

Thank Mike W
Richmond, Indiana
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 22 October 2016

we went to lunch yesterday and waited 20 mins for food, It wasn't busy so have no idea what the problem was. I didn't even try to get a shake to go since our food took so long. My burger was cold and the cheese was barely melted. The fries were ice cold as well. I do NOT like having... More 

Thank Laila G
Defiance, Ohio
Level Contributor
31 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 October 2016

Visited here frequently. Food is always good and at a reasonable price. The melts are the best! Don't forget to try their shakes.

Thank mboulis2016
Richmond, Indiana
Level Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 14 October 2016

I've always loved the food here, but sometimes the service can be spotty at best. I know people who used to work here and they've had problem with a high employee turnover rate, so it's not uncommon to get a new server each time you come. It's not so bad that it keeps me away, but sometimes the wait is... More 

Thank Heather G
Wilmington, Delaware
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 17 August 2016 via mobile

Every time our family passes through a town with a Steak 'n Shake we always stop. This one though has made us completely rethink that tradition. From the minute we walked in the door the service was horrible. The food came out not as ordered and when she asked for it to be corrected, the service got even worse. The... More 

Thank Bann1178
Richmond, Indiana
Level Contributor
132 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 August 2016

This just happens to be one of our favorite lunch time restaurants. . Can be a little slow at times seems to be short on help. If you have the time well worth the wait.

Thank setback
springfield vt
Level Contributor
125 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
1 of 5 bubbles Reviewed 10 August 2016

We stopped here to dine and were amazed with the fact that they were not cleaning tables off after diners left, were out of Ketchup, and had dirty, damaged restrooms. They didn't tell us about being out of ketchup, until we had searched 7 tables. The Hostess who seated us had to "secretly" talk to other staff in front of... More 

Thank sprung51
Greenville, Ohio, United States
Level Contributor
18 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 17 May 2016 via mobile

Stopped in for lunch with family. While geocaching. Prices good not crowded. Love their shakes. Easy to find and close to interstate.

Thank Johnny P
Richmond, Indiana
Level Contributor
132 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 April 2016

Burger, fries, salad, and root beer float. Get your fries about anyway you desire them. Chili covered, cheese, what ever. Really hunger get a little shake to go with meal.

Thank setback

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Richmond, IN

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Location and Contact Information
  • Address: 5901 National Rd E, Richmond, IN 47374-2623
  • Location: United States  >  Indiana (IN)  >  Richmond
  • Phone Number: +1 765-966-9082
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?