We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Benihana

$$ - $$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
8830 Keystone Xing, Indianapolis, IN 46240-2110 (Sheraton Hotel)
+1 317-846-2495
Website
Today
11:30 - 14:30
17:00 - 22:00
Closed now
All hours
Hours:
Sun 12:00 - 21:00
Mon - Thu 11:30 - 14:30
17:00 - 22:00
Fri 11:30 - 22:30
Sat 12:00 - 22:30
More Info
Add Photo Write a Review

93 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 89: English reviews
Two Rivers, Wisconsin
Level Contributor
431 reviews
312 restaurant reviews
common_n_restaurant_reviews_1bd8 115 helpful votes
2 of 5 bubbles Reviewed 1 week ago

OK, let me start by saying that I really struggled over whether to rate my visit as Poor (2 stars) or Average (3 stars). I settled on 2 stars since I've visited a number of Japanese restaurants recently and ALL of them were substantially better than this Benihana so to rate them "Average" would be too generous. Here's the essentials... More 

Helpful?
Thank GoneOffTheGrid
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Very good food. Very busy so make reservations. Our chef did a really nice show and cooked the food the way we liked it. Would go back again. Place was fairly easy to find.

Helpful?
Thank Susan R
Level Contributor
105 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Was one of our favorite lunch spots, but has really slipped. They were under staffed, and under trained. The server tried hard, but only one on the floor. Our cook was very friendly, but either over or under cooked most of the meal. What a shame.

Helpful?
Thank Brad V
A TripAdvisor Member
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Benihana offers a $30 coupon during your birthday month if you sign up online. While a great deal, Benihana could work on it's customer service. We waited 30 minutes after our reservation time to be seated. Food was good, chef was good, but not very animated. Not unhappy, but left wanting more of an "experience".

Helpful?
Thank A TripAdvisor Member
Greenwood, Indiana
Level Contributor
41 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 24 October 2016 via mobile

Order was messed up. Some people were done eating before others even got their food. Fried rice came out after most people were done eating. No one offered to make it right. I didn't complain as it was my daughters birthday and I knew how bad she felt for picking it but they should have offered. They even put other... More 

Helpful?
Thank kimmerJ
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. We hope to see you again at any of our locations. More 

Indiana
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 October 2016 via mobile

We love coming to Benihana! The food is always so delicious, the service is fantastic and it's a meal that everyone in my family enjoys. Of course we love the show that the chef puts on, it keep us and the kids entertained. The "Rocky's Choice" is our family's go to meal. We love it and highly recommend it if... More 

Helpful?
Thank maryanne2575
Zionsville, Indiana
Level Contributor
62 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 August 2016 via mobile

We were over at Keystone and my wife was craving hibachi so we ended up going to Benihana's. There was four of us and a friend of my daughters. The food was very good the chef did a great job of entertaining my kids. His name was Tasmanian chef. I got a seafood dish, my wife got hibachi steak, my... More 

Helpful?
Thank turne23
Indianapolis, Indiana
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 August 2016

We have been many times to this Benihana's and have never been disappointed. Teriaki chicken and Habachi chicken with habachi rice and salad (great benihana salad dressing) was today's menu. Find it in Keystone Crossing Mall, corner 86th street and Keystone Ave. Indianapolis, north side. Chef at the table, always fun. Helpful, attentive staff all around. Try it!

Helpful?
Thank Stuart N
Minnesota
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 11 August 2016

Typical benihana experience; food was well prepared. Staff didn't seem very attentive and had mixed up our rice order, but easily remedied it.

Helpful?
Thank kmoeller99
Coventry, United Kingdom
Level Contributor
57 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 30 July 2016 via mobile

There was about 15 of us visiting fur a friends birthday. Food was very nice and the entertainment (chef cooking at table) was good. Obviously a chain restaurant and you will get the same performance from chef whenever you go - but I enjoyed it and would go again if nearby

Helpful?
Thank MBrownie66

Travellers who viewed Benihana also viewed

 
Indianapolis, IN
 

Been to Benihana? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 30 - USD 30
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Parking Available
Dining Style
Casual Dining
Good for
Child-friendly, Groups, Kids, Business meetings, Special Occasion Dining
Open Hours
Sunday
12:00 - 21:00
Monday
11:30 - 14:30
17:00 - 22:00
Tuesday
11:30 - 14:30
17:00 - 22:00
Wednesday
11:30 - 14:30
17:00 - 22:00
Thursday
11:30 - 14:30
17:00 - 22:00
Friday
11:30 - 22:30
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: 8830 Keystone Xing, Indianapolis, IN 46240-2110
    (Sheraton Hotel)
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-846-2495
Description
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables. Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.

Questions & Answers

Questions? Get answers from Benihana staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?