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Benihana

8830 Keystone Xing, Indianapolis, IN 46240-2110
+1 317-846-2495
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Overview
  • Excellent40%
  • Very good22%
  • Average22%
  • Poor8%
  • Terrible8%
Travellers talk about
“lobster” (3 reviews)
“ice cream” (4 reviews)
Open Now
5:00 pm - 10:00 pmAll hours
CUISINES
Japanese, Sushi, Asian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
8830 Keystone Xing, Indianapolis, IN 46240-2110
All Details
Write a Review
Reviews (109)
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1 - 10 of 104 reviews

Reviewed 3 weeks ago

(Really a 3.5) I will start by saying that the place is extremely loud, making it hard to order as it is almost impossible to understand what the waiter is saying. I would also not recommend the hibachi part if you want to be able...More

Thank Léa F
Reviewed 12 October 2017 via mobile

Wife and I dined well for about $55 before tip. Chef was excellent, service was good, and the food was great.

Thank BatGuano30
Reviewed 16 August 2017

Celebrating a birthday with a group of ten, had reservations for eight got sat at a table twenty five minutes late. The tables/grill seats eight comfortable, seating for ten worked but tight. The chef was very nice and personable did a good job, the chicken...More

Thank todd m
Reviewed 29 May 2017

I rarely write reviews for restaurants but I have written a couple for restaurants that had incredibly good service and the food was spectacular. I have also written a couple where the food and service were so bad I felt it an obligation to share...More

2  Thank Lisa M
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 1 June 2017

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review...More

Reviewed 27 April 2017 via mobile

We were in town to take our daughter to the Children's Museum. We knew without reservations, getting in at 7pm on a Saturday night would be more than a long shot. Fortunately, they had carryout, and we were in the hotel across the street. UNFORTUNATELY,...More

Thank James G
Reviewed 24 April 2017

Family trip, but didn't want to entire show so we sat on the other side where they just bring your dinner rather than cook it in front of you. First, there were only about 3-4 tables with people in there and the service was very...More

Thank JeffIndiana33
Benihana M, Business Communication at Benihana, responded to this reviewResponded 4 May 2017

Jeffindiana, we apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato.

Reviewed 24 April 2017 via mobile

I visit Benihana at least once a month this was the best service I ever received..They were short staffed this day and she still managed to be very attentive and polite...I was told she a Manger at another Benihana from another state she is great...More

Thank Natalie I
Reviewed 15 April 2017 via mobile

Worst service and dinner portions ever. What a rip off. 5 dinner and only one ice tea. Everyone else drank water. Bill 170.oo. What a rip off. There are plenty of other places in indpls.

1  Thank IndianaFive
Benihana M, Brand Communication at Benihana, responded to this reviewResponded 24 April 2017

Indiana five, we apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato.

Reviewed 8 February 2017

The food was great, the service was great, the show was great but our grill was dirty with old food stuck in the cracks; there was food on the floor. I think they may need to dismantle the grills and give them a really good...More

1  Thank Tami H
Reviewed 5 February 2017 via mobile

I was in town on business and love hibachi! I didn't have time to dine in, so I ordered take out. I sat at the bar, had a drink and waited for my order. Patti- the bartender was GREAT and makes an awesome drink!! Good...More

1  Thank Carrie H
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 10 February 2017

Carrie, we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 30 - USD 30
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Parking Available
Dining Style
Casual Dining
Good for
Special Occasion Dining, Kids, Groups, Child-friendly
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
11:30 am - 2:30 pm
5:00 pm - 10:00 pm
Tuesday
11:30 am - 2:30 pm
5:00 pm - 10:00 pm
Wednesday
11:30 am - 2:30 pm
5:00 pm - 10:00 pm
Thursday
11:30 am - 2:30 pm
5:00 pm - 10:00 pm
Friday
11:30 am - 10:30 pm
Saturday
12:00 pm - 10:30 pm
Location and Contact Information
  • Address: 8830 Keystone Xing, Indianapolis, IN 46240-2110
    (Sheraton Hotel)
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-846-2495
Description
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables. Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.
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