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Benihana

$$ - $$$
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8830 Keystone Xing, Indianapolis, IN 46240-2110 (Sheraton Hotel)
+1 317-846-2495
Today
12:00 - 22:30
Closed now
See all hours
Hours:
Sun 12:00 - 21:00
Mon - Thu 11:30 - 14:30
17:00 - 22:00
Fri 11:30 - 22:30
Sat 12:00 - 22:30
More Info
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97 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Indianapolis, Indiana
2 reviews
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

My husband and I ordered steaks cook medium. The chef served us well done steaks. The chef told us that people our color usually order steaks well done. We've reported this incident to the Managers and no one seemed to care. The incident was down played. The chef still works there and no one has reached out to discuss the... More 

Helpful?
Thank Devin C
Galena, Ohio
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago

ate at the bar tonight. sticky dirty countertop, took a while to be served. Food was good - two specialty rolls. I've been to many Benihana, this one by far the worst.

Helpful?
Thank Doug S
Pigeon Forge, Tennessee
Level Contributor
77 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Being a veteran of Benihana restaurants (please see my other review) I felt this would be a fun place to go on a first date. Having read the prior reviews I was a bit leery about this location bit my fears quickly subsided. Upon my arrival with my date and her daughter (who begged to come along) we were greeted... More 

Helpful?
Thank EsdaPup
Carmel
Level Contributor
33 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

This is my second trip to this restaurant. It will be my last. I made a reservation for 7:00 PM on a Tuesday evening to celebrate my daughter's birthday. Arrived at 6:50 PM and checked-in. At 7:15 PM, asked about my table. The receptionist gave me that blank "I do not care" look and said that a table was not... More 

Helpful?
Thank 124douglash
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

Vernon Hills, Illinois
Level Contributor
451 reviews
323 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
2 of 5 bubbles Reviewed 23 November 2016

OK, let me start by saying that I really struggled over whether to rate my visit as Poor (2 stars) or Average (3 stars). I settled on 2 stars since I've visited a number of Japanese restaurants recently and ALL of them were substantially better than this Benihana so to rate them "Average" would be too generous. Here's the essentials... More 

Helpful?
Thank GoneOffTheGrid
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 20 November 2016 via mobile

Very good food. Very busy so make reservations. Our chef did a really nice show and cooked the food the way we liked it. Would go back again. Place was fairly easy to find.

Helpful?
Thank Susan R
Level Contributor
113 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 17 November 2016 via mobile

Was one of our favorite lunch spots, but has really slipped. They were under staffed, and under trained. The server tried hard, but only one on the floor. Our cook was very friendly, but either over or under cooked most of the meal. What a shame.

Helpful?
Thank Brad V
A TripAdvisor Member
3 of 5 bubbles Reviewed 15 November 2016 via mobile

Benihana offers a $30 coupon during your birthday month if you sign up online. While a great deal, Benihana could work on it's customer service. We waited 30 minutes after our reservation time to be seated. Food was good, chef was good, but not very animated. Not unhappy, but left wanting more of an "experience".

Helpful?
Thank A TripAdvisor Member
Greenwood, Indiana
Level Contributor
43 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 24 October 2016 via mobile

Order was messed up. Some people were done eating before others even got their food. Fried rice came out after most people were done eating. No one offered to make it right. I didn't complain as it was my daughters birthday and I knew how bad she felt for picking it but they should have offered. They even put other... More 

Helpful?
Thank kimmerJ
Benihana M, Guest Relations Manager at Benihana, responded to this review

On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. We hope to see you again at any of our locations. More 

Indiana
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 October 2016 via mobile

We love coming to Benihana! The food is always so delicious, the service is fantastic and it's a meal that everyone in my family enjoys. Of course we love the show that the chef puts on, it keep us and the kids entertained. The "Rocky's Choice" is our family's go to meal. We love it and highly recommend it if... More 

Helpful?
Thank maryanne2575

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
USD 30 - USD 30
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout
Dining Style
Casual Dining
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
12:00 - 21:00
Monday
11:30 - 14:30
17:00 - 22:00
Tuesday
11:30 - 14:30
17:00 - 22:00
Wednesday
11:30 - 14:30
17:00 - 22:00
Thursday
11:30 - 14:30
17:00 - 22:00
Friday
11:30 - 22:30
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: 8830 Keystone Xing, Indianapolis, IN 46240-2110
    (Sheraton Hotel)
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-846-2495
Description
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables. Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.

Questions & Answers

Questions? Get answers from Benihana staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?