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Certificate of Excellence
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1155 Brook Forest Ave, Shorewood, IL 60404-8845
+1 815-609-1400
10:30 - 22:30
Closed now
See all hours
Sun 10:30 - 22:00
Mon - Sat 10:30 - 22:30
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123 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Shorewood, Illinois
Level Contributor
5 reviews
4 restaurant reviews
Reviewed 4 days ago NEW

Is there a better run restaurant in Illinois? Super service great food. Chocolate cake to die for. Atmosphere is outstanding and prices are within reason.

Thank fntnpn
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

Went with a large group of friends. Accommodated us just fine, food was very good, fast, and the chocolate cake shake is everything Fluffy promised it would be!

Thank Fred K
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Well today we had a staple from Portillos. Beef sandwiches. I had a big beef with sweet and hot peppers. Wife had a lil beef with sweet peppers and mozzarella cheese. Added a cheese fry and 2 drinks. MMM good. Always filling and always tasty.

Thank Michael R
Lemont, Illinois
Level Contributor
287 reviews
190 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

We stopped in for a quick bite and these are by far the best hot dog chain in Chicago. You may be able to find a smaller stand with just as good, or better, but not a chain all over like Portillo's is.

Thank Tom F
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
Reviewed 8 February 2017 via mobile

The best fast food in town. If you like good ole american fast food this is the place to go. Chicago Style All the way...

Thank ChicagoJerry1
Shorewood, Illinois
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 18 January 2017

The most efficient fast food restaurant ever. Cars line the drive up and yet food is prepared well and the order correct every time. No other fast food establishment compares with Portillo's for quality of food, efficiency and friendliness of staff. A real 5 star establishment.

Thank smaghome
Joliet, Illinois
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 7 January 2017 via mobile

I have always liked Portilos. Unfortunately the drive thru has been going down hill for months. Staff unsure, long wait times min. 20 min each time I have gone. Food just not as good. I really do not want to get food from them anymore. It's sad there. Busy but I wonder how many don't come back. I always see... More 

Thank Mrs1115
Joliet, Illinois
Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 28 December 2016 via mobile

My family enjoys the food, however, I am always disappointed that they do not offer kids meals so be prepared. It is a bit expensive but their chocolate cake is really delicious.

Thank Karen G
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 21 December 2016 via mobile

This is the closest Portillo's to my house and we've eaten here a couple times. They've only messed up my order one time but I feel like Portillo's food is pretty standard across the board. I always get what I expect and I'm just looking for a nice hot food. This is also my first time ordering through the drive-thru... More 

Thank soccergirl62786
Saint Louis, Missouri
Level Contributor
108 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 19 December 2016

I am back in town for the weekend. Had to hit up Portillo's! oh such tasty food. Having a combo and a Portillo dog! cheese fries are a bonus. Friendly people and good food. Can't be beat. We came for a late lunch to avoid the crunch at normal lunch hour.

Thank daninstlouis

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Restaurant Details

Rating summary
  • Food
  • Value
American, Fast food
Lunch, Dinner
Restaurant features
Parking Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available
Good for
Kids, Child-friendly, Groups
Open Hours
10:30 - 22:00
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
10:30 - 22:30
Location and Contact Information
  • Address: 1155 Brook Forest Ave, Shorewood, IL 60404-8845
  • Location: United States  >  Illinois (IL)  >  Shorewood
  • Phone Number: +1 815-609-1400
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Portillo's and other visitors
4 questions
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Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?