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The Cheesecake Factory

2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
+1 630-573-1800
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Overview
  • Excellent42%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“cheesecake” (118 reviews)
“huge menu” (12 reviews)
Open Now
11:00 am - 11:00 pm Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
All Details
Write a ReviewReviews (366)
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1 - 10 of 353 reviews

Reviewed 1 week ago

Enjoyed my visit. Sat at the bar this time and my service was fast and friendly. The food came surprisingly fast and the portion was big as always. Had plenty left for lunch the next day. Wold definitely go back to this location when in...More

Thank E5974FFeds
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed 1 week ago via mobile

We went for dessert and it was tough making a choice. Not for the timid or indecisive. Others tables had full meals and presentations were awesome. I'll have to get back here for dinner sometime. Place is richly appointed and service was great. Busy place...More

Thank Ed V
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Ed, Thank you for your review. We're glad to hear that you enjoyed your dessert and we look forward to your next visit!

Reviewed 2 weeks ago

I like the Cheesecake Factory for it's huge selection, you can always find something to eat and it's generally good. We went here after our first day of touring Chicago. It was later than we hoped but we still had to wait for a table....More

Thank JennJeffToronto
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your review. We're so happy to hear that you enjoyed our menu options and we can't wait for your next visit!

Reviewed 2 weeks ago via mobile

The food here is as well prepared and presented as at any other Cheesecake Factory. My hangar steak was marinated and excellent.

Thank amosesq
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hello. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you again soon!

Reviewed 2 weeks ago via mobile

Gorgeous interior, cheap bar food. Menu is very large proving that nothing will be that special. Get the cheesecake and skip everything else.

Thank JennyPhillips3
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Jenny, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 28 August 2018

We went there for brunch. We were told it would be a 20 minute wait. Forty five minutes later we got seated. Too late for brunch. They stop serving brunch at 2:00pm. They have a VERY extensive menu. The item I desired was only available...More

Thank louisv743
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

We are sorry to have disappointed you! Our service should have been much better than what you have described here. Please know that we will address this with our team and thank you for taking the time to leave us your review!

Reviewed 28 August 2018

Went there for a late dinner, walked in and felt a little warm, no one said anything. Got to our table, and within a few minutes i was visibly sweating. My partner went to the hostess and the management and hostess both said it was...More

Thank Karl K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2018

Hi Karl, We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 14 August 2018 via mobile

The Cheesecake Factory does have amazing cheesecake but it also has excellent food. My favorite is the Thai glazed salmon

Thank Janie P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 August 2018

Hi Janie, thank you for your review. We're so happy to hear that you enjoy our food! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 6 August 2018

We went early in the evening (5:00pm) and still the place was packed. They have a huge menu with almost 20 pages and it all looked good. The food we did order was delicious. Some tables are better situated than others. Avoid the areas close...More

Thank Bill W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 August 2018

Hi Bill, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 16 July 2018 via mobile

Great variety of items on the menu. This location is always reasonable to get in within 30 mins. Not like some locations with a 2 hour wait. Great food and lots of different Cheesecake.

Thank Katian70
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 July 2018

Hi Katian70, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

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Questions & Answers
maoflandr
17 September 2016|
AnswerShow all 7 answers
Response from Patrick H | Reviewed this property |
Yes
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 10 - USD 15
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings, Special Occasion Dining, Child-friendly, Kids, Groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
10:00 am - 12:00 am
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oak Brook
  • Phone Number: +1 630-573-1800
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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