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Rainforest Cafe

6170 West Grand Avenue, Ste 857, Gurnee, IL 60031
+1 847-855-7800
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Overview
  • Excellent24%
  • Very good39%
  • Average23%
  • Poor8%
  • Terrible6%
Travellers talk about
“cake” (5 reviews)
“gift shop” (13 reviews)
Open Now
11:00 am - 9:00 pm Hours
CUISINES
American, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
6170 West Grand Avenue, Ste 857, Gurnee, IL 60031
All Details
Write a ReviewReviews (278)
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1 - 10 of 265 reviews

Reviewed 2 days ago

I have visited the RainForest in AZ & MA this location not same experience. The fish tanks were empty. I called ahead for specific table & was seated elsewhere.Entree were over priced & desert volcano for 15.99. I enjoyed other locations better than this one...More

Date of visit: November 2018
Thank MNQ C
Reviewed 1 week ago via mobile

Unlike others we had terrific service. We were there on a Saturday at lunch. Our waitress was fantastic and quick to our needs. It is a bit pricey for what type of food they serve. Fun place for kids. There were no fish in the...More

Date of visit: December 2018
Thank Alisonoshkosh
Reviewed 4 weeks ago via mobile

We visited Friday 11/9 at about 6pm there were barely 1/4th of the tables full which we thought would be good to get in and out. The service was awful. It took 20 min to get beverages and another 30 for dinner. When dinner arrived...More

Date of visit: November 2018
Thank Nick E
Reviewed 11 October 2018 via mobile

While at Gurnee Mills, we decided to eat at Rainforest Cafe. The food was good, but overpriced. For a family of 4 it was $80 with tip. My wife and I each had a burger, one of our boys had mini burgers and the other...More

Date of visit: October 2018
1  Thank joshual969
Reviewed 9 October 2018 via mobile

I took my family (3 total) to Rainforest Cafe on a Monday for lunch. We were seated immediately and it wasn’t busy. Drinks were brought promptly and that’s where the prompt service ended. It took another 10 minutes to get our order in and we...More

Date of visit: October 2018
Thank dschau1
Reviewed 9 September 2018 via mobile

Tourist trap. This place is great for kids - the robot animals are fun to watch but beware the high priced, mediocre food and gift shop designed to populate my house with useless plastic toys. Sadly, my kids love this place so we go pretty...More

Date of visit: September 2018
Thank 120coryt
Reviewed 10 August 2018 via mobile

Obviously came here for the atmosphere for our 3 kids. Kids meal portions are very generous. Our oldest got the grilled chicken and didn't enjoy it because it had a charred taste from grilling, she did enjoy the rice, mashed potatoes, and oranges that she...More

Date of visit: August 2018
Thank IowaTeacherMom
Reviewed 9 August 2018

Wow...this restaurant is really going getting old and musty smelling!!! Because this eating establishment is an attraction for children I was concerned because of the smell; fearing an allergy attack. I spoke to the manager and she confirmed, she's noticed the smell as well. It's...More

Date of visit: August 2018
Thank chrisfulcer
Reviewed 7 August 2018 via mobile

This use to be my son’s favorite place to go when visiting Gurnee. We were seated quickly tonight, and that was the best part of our meal. The waitress took forever to greet us and bring our drinks. (We had water) They were not very...More

Date of visit: August 2018
Thank stateroamer5555
Reviewed 7 August 2018 via mobile

I’m guessing they are seriously understaffed. The live fish have been sent away. It was so bad I honestly googled to see when the restaurant was closing because I assumed it must be for how little anyone seem to care about it. My taco salad...More

Date of visit: August 2018
Thank travelgames
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Ask a question
Questions & Answers
samonmain
30 March 2016|
AnswerShow all 4 answers
Response from samonmain | Reviewed this property |
Thanks all. We confirmed fish gone due to HQ decision to cut costs. They replaced with nothing, so tanks are just operating with eater & bubbles - not even any effort at all. We went elsewhere.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 21 - USD 30
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 am - 7:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 9:00 pm
Saturday
11:00 am - 9:30 pm
Location and Contact Information
  • Address: 6170 West Grand Avenue, Ste 857, Gurnee, IL 60031
  • Location: United States  >  Illinois (IL)  >  Lake County  >  Gurnee
  • Phone Number: +1 847-855-7800
Description
Part adventure, part restaurant and wholly entertaining. The Rainforest Cafe is an exciting thrill for all ages. Wild times await in a decorative jungle with animatronics and a menu of delicious American and tropical fare.
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