We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palm Chicago

323 E Wacker Dr, Chicago, IL 60601-5282
+1 312-616-1000
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent42%
  • Very good27%
  • Average20%
  • Poor6%
  • Terrible5%
Travellers talk about
“lobster” (31 reviews)
“salad” (32 reviews)
“filet” (14 reviews)
Open Now
11:30 am - 10:00 pmAll hours
American, Steakhouse, Gluten Free Options
323 E Wacker Dr, Chicago, IL 60601-5282
All Details
Write a Review
Reviews (306)
Traveller rating
Traveller type
Time of year

1 - 10 of 280 reviews

Reviewed 4 days ago via mobile

Had a great meal in the palm. Very welcoming staff and our waiter was friendly and attentive throughout the evening without being overpowering. Between us we had a mixture of steak and seafood and all meals were very good. A bit pricey but you get...More

Thank spiv005
Reviewed 1 week ago via mobile

Every single thing about our dinner was perfection! Our server was delightful and never lead us astray. The timing was impeccable. The Prime Rib was insane! Omg it was like butter. The Lobster too. The Doughnut Holes are crazy good too. Everything is just amazing....More

Thank TerryEgan
Reviewed 2 weeks ago

very attentive and friendly staff. nice setting with all the characters on the walls. a comfortable place. food was quite good. we shared a caesar salad, thankfully with plenty of salted anchovies. she had steak, which was totally competently prepared, and she noted that the...More

Thank jeffrey k
Reviewed 3 weeks ago

Overall experience was was very, very good. The atmosphere was somewhat of a "converted old house into a restaraunt" design; which meant a bunch of small rooms on different levels :) , so you get a semi feeling of privacy, yet no feeling of being...More

Thank Bruce F
Reviewed 3 weeks ago via mobile

The two stars received were for excellent service and good atmosphere. With 8 people, none of the steaks or seafood was prepared correctly. Steaks were dry, and lobster over cooked. Brussel sprouts were bitter. Wedge salad and calamari appetizer was good, but not exceptional. Very...More

Thank Ginny J
Reviewed 4 weeks ago

I go back a long way to when The Palm was next to the Drake Hotel. They have done a terrific job in transporting the atmosphere to where they are now. Portions are huge so share. Food very good and rely on waiters to suggest....More

Thank MelScottsdale
Reviewed 17 October 2017

Attached to Swissotel, great for late snack and drink. Nice menu, good bar service, can eat at the bar, watch a game.

Thank Diana K
Reviewed 11 October 2017 via mobile

I go to Palms all over the country (NYC the most) and I have to say that the Chicago location is very friendly, with good service, not arrogant and quite enough to have a conversation without yelling (like a lot of the Chicago steak places)....More

1  Thank cons18
Reviewed 30 August 2017 via mobile

Food excellent. Had the salmon, asparagus and baby kale salad. Very good food. Service very good. But be prepared - everything is ala carte!

Thank dianai633
Reviewed 28 August 2017

We only had 45 mins, and had a great time! Fast sandwich for $15 with white table cloth and great pumper nickel bread!

Thank Scott T
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
Nearby Restaurants
Eggy's Diner
380 reviews
.24 km away
122 reviews
.25 km away
416 reviews
.19 km away
Stetson's Modern Steak + Sushi
274 reviews
.20 km away
Nearby Attractions
Grant Park
766 reviews
.40 km away
The McCormick Bridgehouse & Chicago River Museum
122 reviews
.41 km away
Aqua Tower
52 reviews
.21 km away
Taste of Chicago
63 reviews
.38 km away
Ask a question
Questions & Answers
Art K
27 March 2017|
AnswerShow all 7 answers
Response from Manu_pavia | Reviewed this property |
Business casual
18 September 2015|
Response from Frank P | Reviewed this property |
Lobster and it's not cheap but in my opinion very good. Cold water lobster and huge if you want it that way.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 31 - USD 80
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining, Parking Available, Valet Parking
Dining Style
Casual Elegant
Good for
Bar Scene, Business meetings, Groups, Special Occasion Dining, Romantic
Open Hours
12:00 pm - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:30 pm
12:00 pm - 10:30 pm
Location and Contact Information
  • Address: 323 E Wacker Dr, Chicago, IL 60601-5282 (Formerly The Palm)
    (One Block East of Columbus)
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-616-1000
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing