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The Palm

Downtown / The Loop
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323 E Wacker Dr, Chicago, IL 60601-5282 (One Block East of Columbus)
+1 312-616-1000
11:30 - 22:00
Open now
All hours
Sun 12:00 - 22:00
Mon - Thu 11:30 - 22:00
Fri 11:30 - 22:30
Sat 12:00 - 22:30
More Info
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275 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 254: English reviews
Brooklyn, NY
Level Contributor
28 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Started a best friends weekend at the Palm and had a great time. Lana was the server and was just fun, responsive, gave good service and great suggestions. Day 2 & 3, returned to the bar and couldn't have been more invisible to the two bartenders working on Saturday and Sunday. We left in pouring rain and sleet to seek... More 

Thank DeeDel6-2
Middletown, Ohio, United States
Level Contributor
70 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

I should have taken a picture so I could show everyone the amount of gristle in my $43 NY Strip! I was so disappointed. I should have went with everyone else and got the ribeye or the porterhouse. Or better yet, should have went with the lobster bisque which everyone at the table who ordered it raved on how good... More 

Thank Rhonda F
Husbands Bosworth, United Kingdom
Level Contributor
23 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Located in the Swissotel. The Palm offers a limited menu of good quality food. The staff were polite and very helpful with the menu. We opted for the new York strip & crab cakes. Both were excellent.

Thank jeremyagreen
Evanston, Illinois
1 review
5 of 5 bubbles Reviewed 3 weeks ago

Immediately upon arrival, i was greeted at the door by a few lovely young ladies who were very charming and kind. my party had not yet arrived so i decided to have a drink at the bar. The dirty martini was the best that i have ever had! they shook it so hard that tiny ice crystals surfaced and the... More 

Thank onalanom
New York
Level Contributor
124 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Another great steak dinner at the Palm. Classic American steak house. Good bar. Watched game seven at bar with a steak, cocktails and fun.

Thank jfrao
Upstate New York
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 October 2016 via mobile

The steak was significantly overdone done. To her credit, the very nice waitress wanted to replace it but I asked for a bearnaise sauce instead. The sauce was exceptionally Bland and I think from a plastic container from outside of the restaurant. The green bean side showed no flavor whatsoever. The french fries were good. Average at best and when... More 

Thank awickline23
Washington, DC
Level Contributor
48 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 22 October 2016

Nice meal, unnecessarily expensive for what it is. The salmon was nice and buttery; onion rings are tasty. Wouldn't eat here again though, unless the boss asked for it.

Thank imho828
Fort Collins
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 8 October 2016

Was recommended as the best steak house in the neighborhood--Blu Aqua Hotel. The food was good but our steak was served on a plate with nothing else on it for embellishment and was quite expensive--would not eat here again!

Thank artgecko1
Buenos Aires, Argentina
Level Contributor
109 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 October 2016 via mobile

Went twice in September , once I had beef and another time the risotto Both were excellent TOmas , our waiter was great and with a very sharp sense of humor VEry good experience and convenient location

Thank betina r
Ladera Ranch, California, United States
Level Contributor
39 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 September 2016

Stayed down the street and simply walked here after meetings. Sat at the bar and was impressed. Had no less than 5 people help and attend to me. Had a great steak and creamed spinach. It was delicious. Watched the first football game of the year while eating dinner. Would recommend the staff and food to everyone.

Thank johngerken

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 31 - USD 80
American, Steakhouse, Gluten Free Options
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating, Private Dining, Parking Available, Validated Parking, Free Wifi
Dining Style
Casual Elegant
Good for
Groups, Special Occasion Dining, Business meetings, Bar Scene
Open Hours
12:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:30
12:00 - 22:30
Location and Contact Information
  • Address: 323 E Wacker Dr, Chicago, IL 60601-5282
    (One Block East of Columbus)
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-616-1000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm and other visitors
1 question
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Chicago, Illinois
over a year ago

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Questions? Get answers from The Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood