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The Palm

Downtown / The Loop
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323 E Wacker Dr, Chicago, IL 60601 (One Block East of Columbus)
+1 312-616-1000
11:30 - 22:30
Closed now
See all hours
Sun 12:00 - 22:00
Mon - Thu 11:30 - 22:00
Fri 11:30 - 22:30
Sat 12:00 - 22:30
More Info
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278 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Level Contributor
131 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Comparing a recent lunch at The Palm to memories of excellent dinners there in the past is a tough assignment--the bar is already very high. Going back almost thirty years, I can still savor the first dinner I had at The Palm and then many which followed. Under those circumstances, it would be tough for a first time lunch visit... More 

Thank Atworth
Huntley, Illinois
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 December 2016

Great ambiance first off, loved the real tablecloths on the tables, wonderful service with a smile. A lot of great things to choose from the menu and priced affordable for downtown! Burgers are one of the best we had !

Thank Vegasgal40
Brooklyn, NY
Level Contributor
31 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 8 December 2016

Started a best friends weekend at the Palm and had a great time. Lana was the server and was just fun, responsive, gave good service and great suggestions. Day 2 & 3, returned to the bar and couldn't have been more invisible to the two bartenders working on Saturday and Sunday. We left in pouring rain and sleet to seek... More 

Thank DeeDel6-2
Middletown, Ohio, United States
Level Contributor
70 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 3 December 2016 via mobile

I should have taken a picture so I could show everyone the amount of gristle in my $43 NY Strip! I was so disappointed. I should have went with everyone else and got the ribeye or the porterhouse. Or better yet, should have went with the lobster bisque which everyone at the table who ordered it raved on how good... More 

Thank Rhonda F
Husbands Bosworth, United Kingdom
Level Contributor
23 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 November 2016

Located in the Swissotel. The Palm offers a limited menu of good quality food. The staff were polite and very helpful with the menu. We opted for the new York strip & crab cakes. Both were excellent.

Thank jeremyagreen
Evanston, Illinois
1 review
5 of 5 bubbles Reviewed 12 November 2016

Immediately upon arrival, i was greeted at the door by a few lovely young ladies who were very charming and kind. my party had not yet arrived so i decided to have a drink at the bar. The dirty martini was the best that i have ever had! they shook it so hard that tiny ice crystals surfaced and the... More 

Thank onalanom
New York
Level Contributor
132 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 9 November 2016 via mobile

Another great steak dinner at the Palm. Classic American steak house. Good bar. Watched game seven at bar with a steak, cocktails and fun.

Thank jfrao
Upstate New York
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 October 2016 via mobile

The steak was significantly overdone done. To her credit, the very nice waitress wanted to replace it but I asked for a bearnaise sauce instead. The sauce was exceptionally Bland and I think from a plastic container from outside of the restaurant. The green bean side showed no flavor whatsoever. The french fries were good. Average at best and when... More 

Thank awickline23
Washington, DC
Level Contributor
53 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 22 October 2016

Nice meal, unnecessarily expensive for what it is. The salmon was nice and buttery; onion rings are tasty. Wouldn't eat here again though, unless the boss asked for it.

Thank imho828
Fort Collins
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 8 October 2016

Was recommended as the best steak house in the neighborhood--Blu Aqua Hotel. The food was good but our steak was served on a plate with nothing else on it for embellishment and was quite expensive--would not eat here again!

Thank artgecko1

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 31 - USD 80
American, Steakhouse
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Serves Alcohol, Full Bar, Private Dining, Parking Available, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Groups, Business meetings, Special Occasion Dining, Bar Scene
Open Hours
12:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:30
12:00 - 22:30
Location and Contact Information
  • Address: 323 E Wacker Dr, Chicago, IL 60601
    (One Block East of Columbus)
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-616-1000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm and other visitors
1 question
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Chicago, Illinois
over a year ago

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Questions? Get answers from The Palm staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood