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Ghirardelli Ice Cream & Chocolate Shop

#7 of 181 Dessert in Chicago
Certificate of Excellence
$$ - $$$
Magnificent Mile
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830 N Michigan Ave, Chicago, IL 60611-2167
+1 312-337-9330
10:00 - 22:00
Open now
See all hours
Sun 10:00 - 22:00
Mon - Thu 10:00 - 22:30
Fri - Sat 10:00 - 23:30
More Info
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410 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 28 February 2017

We stopped in on a cloudy, chilly, drizzly day during a recent visit to the Windy City. This is a large, two story Ghiradelli, with a chocolate shop downstairs and a restaurant upstairs. The view from the cafe was lovely, overlooking the Chicago River. They offered a new drink to us: Decadent sipping chocolate. This was pure chocolate with a... More 

Thank Pamela M
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 28 February 2017 via mobile

This place has the best cafe mocha I have ever had! The icecream is also fantastic. I would highly recommend this place for dessert.

Thank Liz M
Tampa, Florida
Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 February 2017

They are very warm, they show you around, answer questions, give you a piece of chocolate when you enter. I had a lot of fun going thru the store, the young girl show me around.

Thank NArroyo
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 7 February 2017

Expensive ice creams, average flavor. No big deal. Banana split is good for a couple. Not easy to be seated.

Thank rodrigocamargomd
Level Contributor
172 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 150 helpful votes
Reviewed 26 January 2017

I loved this place. Free chocolate upon entering, lots of delicous sundaes to choose from on their menu, and in the end, it was so sinfully delicious! Couldnt ask for more

Thank WanderlustJournal
Waukesha, WI
Level Contributor
65 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 18 January 2017

Got some free chocolate walking in the door. Super selection of the famous Ghirardelli squares. I could have stayed there for days. Friendly and helpful staff.

1 Thank CornfedContessa
Chicago, Illinois
Level Contributor
29 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 16 January 2017

We stop in here every time we're in the city. We always get chocolate shakes and they never disappoint. The staff is friendly, the place is clean and everything always tastes exactly how you'd expect it.

Thank chicagoppl0912
eureka, il
Level Contributor
245 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
Reviewed 13 January 2017

My husband and I stopped here for dessert and enjoyed every rich, creamy bite! The chocolate ice cream was so rich and smooth with salty caramel topping...what more could you ask for? My husband had a rich sundae that was 3 tired and delicious! The view is so much fun...we sat on some chairs overlooking the street and bridge close... More 

Thank nurse4death
Level Contributor
444 reviews
248 restaurant reviews
common_n_restaurant_reviews_1bd8 259 helpful votes
Reviewed 2 January 2017

We are fans of Ghirardelli and have visited ice cream shops in Orlando and Las Vegas. We still like the treats (any ice cream sundae with the chocolate sauce) but the atmosphere when we visited was crowded, loud and unfriendly. This has more to do with the patrons (large groups of teens and tourists) than with the staff. Some people... More 

Thank TarHeel
Radnor, Pennsylvania
Level Contributor
111 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 31 December 2016

Treat yourself to something decadently delicious. Love this place as either an after dinner desert spot or a cold day respite lingering over a hot chocolate.

Thank beano206

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 20
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
10:00 - 22:00
10:00 - 22:30
10:00 - 22:30
10:00 - 22:30
10:00 - 22:30
10:00 - 23:30
10:00 - 23:30
Location and Contact Information
  • Address: 830 N Michigan Ave, Chicago, IL 60611-2167
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-9330

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ghirardelli Ice Cream & Chocolate Shop and other visitors
1 question
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Questions? Get answers from Ghirardelli Ice Cream & Chocolate Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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