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Ghirardelli Ice Cream & Chocolate Shop

#7 of 181 Dessert in Chicago
Certificate of Excellence
$$ - $$$
Magnificent Mile
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830 N Michigan Ave, Chicago, IL 60611-2167
+1 312-337-9330
10:00 - 22:30
Open now
See all hours
Sun 10:00 - 22:00
Mon - Thu 10:00 - 22:30
Fri - Sat 10:00 - 23:30
More Info
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410 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Cleveland, Ohio
Level Contributor
97 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 2 days ago NEW via mobile

Its was spring break and I was treating my boys to some wonderful chocolate treat. We each had a waffle bowl sundae. Service was ok. The portions of ice to hot fudge wasn't the best. Could have used more at the cost of each sundae.

Thank Claire M
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

You get free chocolate when you go in,great start!.then you get to try to figure you what ice cream you want.my sister and I split an ice cream.2 scoops chocolate surup sea salt caramel whipped cream and a warm gooey brownie.sooo gooood!!!!add a hot coffee and life is good.then add to that all the chocolate varieties they have.good place

Thank Becky J
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

As soon as we stepped in, we got a free chocolate sample, which is always good :) The place is clean, the service is very nice and the ice-cream is fantastic. Not a lot of choice, but what they have taste great

Thank Paulo F
Surrey, United Kingdom
Level Contributor
41 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Free chocolate every time you visit. The sea salt and caramel hot chocolate was delicious. Chocolate isn't cheap but it is very good quality so good for a small treat. Caramel milk chocolate bunnies are very tasty.

Thank Lauren P
Albany, Oregon
Level Contributor
204 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed 2 weeks ago

We had heard so much about how good this place is and how it's a 'must stop and go there' place. Well, we had the double scoop sundae with a brownie and it was nasty. It tasted worse than a brownie out of a box. The sundae itself was underwhelming, considering what we paid for it. Don't waste your time.

Thank Denise V
River Falls
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Whenever in downtown Chicago this is always a stop. Sundaes are $12 but shareable. A splurge when on vacation.

Thank Chris M
Level Contributor
187 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
Reviewed 18 March 2017

We don't have a store in Canada so whenever I am in the US I make a stop! First place we went to they didn't give us our free sample so I was bummed but just as soon as we got there, there was a huge line so we put back our purchases and went to this store the next... More 

Thank Jadybugs
Omaha, Nebraska
Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 7 March 2017

Wandered over to grab some ice cream based snack. I was greeted by a staff member giving out samples of chocolate. Who wouldn't love walking in to that? I ordered a Sea Sal Caramel Quake Shake to go. It had a great balance of all flavors. Pricey, but I was on vacation so who cares?

Thank Kris P
Kankakee, Illinois
Level Contributor
136 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
Reviewed 5 March 2017

This is not going to be the cheapest ice cream you've ever eaten, but it's the good stuff. Odds are you will drop $10-15 per person if you select any of the sundaes or other confections from the menu. A single scoop cone will set you back a fiver and upward it goes from there. But putting it all in... More 

Thank KmomChicago
Northern Michigan
Level Contributor
273 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
Reviewed 5 March 2017 via mobile

Had a great meal at the Weber Grill and then walked over here for dessert. The store was open somewhat late. We bought a bunch of novelty chocolates. My buddy had that brownie and he said it was awesome. They gave us some sample chocolates to try. This was a good stop.

Thank CheddaP

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 20
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly, Special Occasion Dining
Open Hours
10:00 - 22:00
10:00 - 22:30
10:00 - 22:30
10:00 - 22:30
10:00 - 22:30
10:00 - 23:30
10:00 - 23:30
Location and Contact Information
  • Address: 830 N Michigan Ave, Chicago, IL 60611-2167
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-9330

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ghirardelli Ice Cream & Chocolate Shop and other visitors
1 question
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Questions? Get answers from Ghirardelli Ice Cream & Chocolate Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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