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Ghirardelli Ice Cream & Chocolate Shop

830 N Michigan Ave, Chicago, IL 60611-2167
+1 312-337-9330
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  • Excellent55%
  • Very good34%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“sundae” (98 reviews)
“ice cream” (144 reviews)
“banana split” (12 reviews)
Open Now
10:00 am - 10:30 pm Hours
$$ - $$$
830 N Michigan Ave, Chicago, IL 60611-2167
All Details
Write a ReviewReviews (493)
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1 - 10 of 424 reviews

Reviewed 3 weeks ago via mobile

Hot chocolate is good. Been here twice, and both times all of the employees we come in contact with in the cafe are rude. I dare say there has to be somewhere else that serves hot chocolate without the attitude.

Thank Erin W
Reviewed 3 weeks ago via mobile

I needed an ice cream fix and this met my needs. I was severely tempted by the extensive sweet menu choices and particularly the idea of a salted caramel malt! But I stuck to the plan for one scoop of Chocolate Chip in a glass...More

Thank MMM_and_MPM
Reviewed 4 weeks ago

When I get to Chicago or San Francisco, I always try to get my fix of hot fudge sundaes here. Their chocolate is great and the atmosphere always fun.

Thank William S
Reviewed 5 weeks ago via mobile

What can I say, it's awesome. I love chocolate and Ghirardelli has some of the best. I almost always stop here when I'm in downtown Chicago. If you love chocolate and ice cream, you should too. They also have their chocolate candies available for purchase.

Thank J-from-Marysville
Reviewed 15 April 2018

This place is great! When we walked in, a young lady greeted us with a caramel and milk chocolate square. What a way to say HELLO and WELCOME!!!! There were so many options, it was hard to choose. We ended up buying the large variety...More

Thank deehep
Reviewed 13 April 2018 via mobile

I try mint Chocolate ice-cream at cafe upstair. Icecream is sticky and tastes ok. Chocolate dipped Cone is so good. Service is good.

Thank cioccolatolover
Reviewed 10 April 2018

Love, love, love! Only problem, small and gets crowded when very busy. But, worth it. Awesome ice cream and hot fudge.

Thank 763deniseo
Reviewed 4 April 2018

The ice cream choices are amazing and delicious. The free samples of chocolate were totally unexpected! We came on Good Friday afternoon, and the place was packed! We got the last two available seats, but our ice cream treats and hot chocolate did not take...More

Thank Brenda R
Reviewed 3 April 2018 via mobile

I love Ghirardelli- always visit when I am in Florida. Had two scoops of vanilla in a chocolate dipped cone- couldn’t believe the size, don’t remember them being that big! Fast service, reasonably priced and lots of flavours to choose from. Our party of four...More

Thank Millsy_Mac
Reviewed 31 March 2018 via mobile

This was recommended by two of our party. We wasn’t disappointed. The ice cream portions are huge and they are amazing! Wish we had one of these in the U.K. despite it being cold in Chicago we all enjoyed our visit here. Large selection of...More

Thank Ianbb9
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
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Nearby Attractions
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Loyola University Museum of Art (LUMA)
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 20
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids, Special Occasion Dining
Open Hours
10:00 am - 10:00 pm
10:00 am - 10:30 pm
10:00 am - 10:30 pm
10:00 am - 10:30 pm
10:00 am - 10:30 pm
10:00 am - 11:30 pm
10:00 am - 11:30 pm
Location and Contact Information
  • Address: 830 N Michigan Ave, Chicago, IL 60611-2167
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-9330
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