We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

875 N Michigan Ave, Chicago, IL 60611-1803
+1 312-337-1101
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent43%
  • Very good35%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (752 reviews)
“cakes” (34 reviews)
“pasta” (51 reviews)
Open Now
All hours
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
875 N Michigan Ave, Chicago, IL 60611-1803
Neighbourhood: Magnificent Mile
Write a Review
Reviews (2,323)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 2,323 reviews

Reviewed yesterday

Have been to several Cheesecake Factories in the US but this was this was not the best. I think it was mainly as they seemed to be short-staffed. Our server took ages to arrive and the drinks and the mains we ordered was also slow....More

Thank Maroto
Reviewed 1 week ago

If you are in the mood for something sweet while out shopping, look no further. This Cheescake Factory is actually below street level so as you are walking, just go down the stairs right off the sidewalk and there you go. THis is a full...More

Thank The_5_Winks
Reviewed 2 weeks ago via mobile

Wait was short for a Saturday night, the only good thing about the experience. Lost the 1st order, 2nd order was wrong, part of 2nd order was never delivered, drinks were never refilled, 3 managers.came by. Last one took 25% off the bill and compedthe...More

1  Thank kellyandlou
Reviewed 3 weeks ago

I enjoyed to the fullest my red velvet cheese cake and my partner had a just as tasty Key Lime Cheesecake. Not cheap though. 17,73 + tax. for 2 slices, but hey... we only live once!

1  Thank LeeDenmark
Reviewed 3 weeks ago via mobile

We walked in to this Cheesecake factory after a long walk at Magnificent Mile attraction sites, and after we watched Chicago's sunset from John Hancock (360°). The place was super busy, and if you're taking a take away you will be confused with where to...More

Thank Nuruldin
Reviewed 3 weeks ago via mobile

Absolutely loved this place. The waitstaff was friendly, decor was perfect and the good was great! Big portions and the menu is huge. We got lunch and tried 4 kinds of cheesecake and they were all wonderful. Can't wait yo go back!

Thank Jessica B
Reviewed 4 weeks ago

I heard that the Cheesecake factory was one of the best places to go to in Chicago, So I went in and ordered a Dulcie Carmel cheesecake, and then ordered a Chocolate Mousse Cheesecake. I have eaten both and they are do die for ,...More

1  Thank Beth W
Reviewed 24 April 2017 via mobile

I always like the food at the cheesecake factory and this one was great too however the person I was with got a veggie burger that she said had no flavor. I had the lunch sized salmon and it was very tasty. The decor in...More

1  Thank Sheryl L
Reviewed 22 April 2017

You'd think that a Michigan Ave, Chicago address would mean that this would likely be THE BEST restaurant in a chain that is quite well-liked but in this instance, you'd be incorrect. The entrance is below street-level in some form of courtyard that is mostly...More

1  Thank mids0uthtraveler
Reviewed 16 April 2017 via mobile

Visited the Cheesecake Factory on a Friday at 5:30, and had a 30 minute wait. However, they have Happy Hour between 5 and 6, so that worked out. As always, the portions were big ( I went with deep fried shrimp dinner) and service was...More

1  Thank Craig S
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
Nearby Restaurants
Ditka's Restaurant
1,467 reviews
.12 km away
The Signature Room at the 95th
2,563 reviews
.08 km away
123 reviews
.11 km away
Nearby Attractions
360 Chicago Observation Deck
7,399 reviews
.05 km away
Water Tower Place
602 reviews
.08 km away
Lookingglass Theatre Company
313 reviews
.14 km away
Fourth Presbyterian Church
122 reviews
.06 km away
Questions & AnswersAsk a question
Does the cheesecake factory accept reservations? What about lunch on Dec. 31st?
20 December 2016|
Answer Show all 3 answers
Response from lindakane | Reviewed this property |
They takes names as you enter and give you a beeper to let you know when your table is ready. Call anyway, just in case. 312-337-1101
How much is the Chocolate Raspberry Truffle
3 March 2016|
Response from Marsha H | Reviewed this property |
I'm sorry I don't know, you may want to contact them directly.
Amanda K
Hey Cheesecake Factory visitors! I'm a freelance journalist doing a story about travelers going to the Cheesecake Factory. I'd love to hear about your experiences at the Cheesecake Factory on your trip, why you chose it, etc (I promise I do not work for Cheesecake Factory, just a curious writer). Please reply or message me if you are willing to tell me more about this! Thanks, Amanda K.
19 January 2016|
Answer Show all 6 answers
Response from Bill T | Reviewed this property |
On July 30 & 31st every year, all the cheesecake slices in the display cabinet are 1/2 off all day. You are not supposed to go more than once. You order & wait at the counter. I never miss a year.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Local cuisine, Child-friendly, Kids, Special Occasion Dining
Open Hours
10:00 - 23:00
11:00 - 23:30
11:00 - 23:30
11:00 - 23:30
11:00 - 23:30
11:00 - 00:30
10:30 - 00:30
Location and Contact Information
  • Address: 875 N Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-1101