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The Cheesecake Factory

875 N Michigan Ave, Chicago, IL 60611-1803
+1 312-337-1101
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Overview
  • Excellent44%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (772 reviews)
“salad” (92 reviews)
“cakes” (29 reviews)
Open Now
11:00 am - 11:30 pm Hours
CUISINES
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
875 N Michigan Ave, Chicago, IL 60611-1803
All Details
Write a ReviewReviews (2,563)
Traveller rating
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1 - 10 of 1,815 reviews

Reviewed 1 week ago via mobile

Only went in for coffee and cheesecake. Extensive choice and superb. If you can eat in the lounge area at rear. Incredible interior.

Thank stephen0654
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you very much for this review, Stephen. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 2 weeks ago

We only went in for the cheesecakes, which are definitely worth it! They're SO good! Over the days that we've stayed in Chicago, we stopped by twice, and tried different types (tiramisu, red velvet and carrot cake cheesecakes). Each one was delicious! (The prices, however,...More

Thank Patricia R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Patricia, Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 2 weeks ago

Ah, the Cheesecake Factory. Yes, I realize that this is a chain restaurant, but for us, it is always a must do in Chicago. It gets very busy, so it is important to consider that when deciding on what time of day to visit. We...More

Thank NurseMomMI
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 2 weeks ago via mobile

We had reservations for a party of 17 in a Friday early evening, we were seated quickly and water was served to everyone. They took our orders and had the food out exceptionally fast. The orders were correct and tasted amazing. They also had our...More

Thank nikki_mcdonald123
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 2 weeks ago

If you’ve been to CF before, you will lnow what to expect. If there’s a long wait, ask to be seated in the bar. It is no less of an experience, but fast service for dinner.

Thank Kathy J
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Kathy, Thank you for your review. We're glad to hear that you have enjoyed your experiences with us and we look forward to your next visit!

Reviewed 2 weeks ago

I highly recommend The Cheesecake Factory for any of your hunger needs. We stopped by for Hors-d'oeuvres and desert, they were fantastic.

Thank Dreamacres5700
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 4 weeks ago

It's extremely busy but quite well managed. The food was amazing. Large portions and a good variety well worth a visit

Thank jssc21
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you so much for your review, Jssc21. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed 16 April 2018 via mobile

Even if they are busy they will get you in quickly. Food and service is always great. Great location on the mile.

Thank ohiodude109
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 April 2018

Hi Ohiodude109, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 15 April 2018 via mobile

The hamburgers were very good. All the food at our table looked good. It took 20 minutes to place our order. The waitress was very nice. Would probably eat here again.

Thank lcrib
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 16 April 2018

Hi Lcrib, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 13 April 2018 via mobile

I got a chocolate cheesecake and mocha, the cheesecake was perfect! Mocha was good. Service little slow and waiters were not bring the same order.More

Thank Arwa A
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 16 April 2018

Thank you for bringing this to our attention, Arwa. We are terribly sorry for the service that you received during your visit! Our staff should have been much more attentive and please know that we will address this with them. Thanks again and we hope...More

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Ask a question
Questions & Answers
ccfjaf
20 December 2016|
AnswerShow all 3 answers
Response from lindakane | Reviewed this property |
They takes names as you enter and give you a beeper to let you know when your table is ready. Call anyway, just in case. 312-337-1101
0
Votes
312YAY
3 March 2016|
Answer
Response from Marsha H | Reviewed this property |
I'm sorry I don't know, you may want to contact them directly.
0
Votes
Amanda K
19 January 2016|
AnswerShow all 6 answers
Response from Bill T | Reviewed this property |
On July 30 & 31st every year, all the cheesecake slices in the display cabinet are 1/2 off all day. You are not supposed to go more than once. You order & wait at the counter. I never miss a year.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Local cuisine, Kids, Child-friendly
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:30 pm
Tuesday
11:00 am - 11:30 pm
Wednesday
11:00 am - 11:30 pm
Thursday
11:00 am - 11:30 pm
Friday
12:00 am - 12:30 am
11:00 am - 12:30 am
Saturday
10:00 am - 12:00 am
Location and Contact Information
  • Address: 875 N Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-1101
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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