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2736 Chapel Hill Rd Ste C, Douglasville, GA 30135-1704
+1 678-838-7725
Today
05:30 - 23:00
Open now
All hours
Hours:
Sun 07:00 - 22:30
Mon - Thu 05:30 - 23:00
Fri 05:30 - 23:30
Sat 06:00 - 23:30
More Info
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15 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 15: English reviews
Douglasville
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Slow service, understaffed and nasty. I'm not one to use a drive thru. I always go inside. Since the store was remodeled a few months ago the cream and sugar counter is never clean. Often they are out of cream/milk, stirring sticks, etc. Yesterday, instead of a carafe of cream, there was a third of a jug of half and... More 

Helpful?
Thank MeMe077
Orlando, Florida
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 5 September 2016 via mobile

By far the WORST Starbucks I have ever been to! The associates do not know what they are doing. Unorganized! I come to this Starbucks while I'm in town visiting family and it's not the first time I receive this kind of service. I've done drive thru and they got my order wrong! I did mobile order and waited over... More 

Helpful?
Thank MeLi_MeL007
Atlanta, Georgia
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 September 2016 via mobile

Depending on the time of day you go will determine your experience at this location. Mornings the staff is fabulous, fast, and friendly. My order is quick and correct, absolute perfection. Now anytime after 10 a.m. it is a nightmare, especially in the late afternoon. Be warned if you use the drive thru you are trapped,and will be waiting a... More 

Helpful?
Thank hikinggirl70
Birmingham, Alabama
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 May 2016 via mobile

My husband and I were passing through on our way home to Alabama & we went through for 2 grande like place coffees. Not that hard, right? The line was creeping along, and we would have actually left the line but the drive through line is one of those you can't get out of. We waited 30 minutes in the... More 

Helpful?
Thank Ksheppard820
Temple, Georgia
Level Contributor
64 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 27 March 2016 via mobile

Went thru drive thru only to wait 40 minutes for coffee!! Girl doesn't inform you they only have one machine working until you get up to pay for your order. Watched 6 other orders go to customers inside before drive thru was served. RIDICULOUS !!

Helpful?
Thank Jill T
Douglasville, Georgia
Level Contributor
6 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 9 January 2016

In spite of the fact that the store was extremely crowded the time of day that I went on a Saturday, the customer service was excellent. The store itself is very small and congested and the parking in the area isn't that great. In fact, there was a line extending out of the parking lot.

Helpful?
Thank trixiepenny
Jacksonville, Florida
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 30 December 2015

Let me start by saying I was ran into by the car behind me in the hectic drive thru a year ago. I still go there and witnessed the same thing yesterday. There us no order to the drive thru lane and cars are entering from all directions causing hot tempers, and wrecks. This location doesn't make the drink until... More 

Helpful?
Thank AmberinJax
Arlington, Virginia
Level Contributor
148 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 16 August 2015

Great location, open late, outdoor seating. Great place to stop before you continue on a road trip. Convenient location to hotels and other restaurants.

Helpful?
Thank prettykey
Atlanta, Georgia
Level Contributor
38 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 18 March 2015

This review is about the Starbucks kiosk in the Chapel Hill Road Kroger. This is not the same as the Chapel Hill Road Starbucks near I-20. My complaint about this Starbucks situated in the Chapel Hill Road Kroger in Douglasville, Georgia, concerns the management of this franchise by Kroger management. Let's be clear—the Kroger employees who work in the Starbucks... More 

Helpful?
Thank Wix S
georgia
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 10 January 2015

The line was long, and the new Barista and had trouble understanding how to enter my drink. The place seemed on the dirty side and the employees looked over worked.

Helpful?
Thank beachbunny60

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Cafe
Restaurant features
Seating, Wheelchair Accessible
Open Hours
Sunday
07:00 - 22:30
Monday
05:30 - 23:00
Tuesday
05:30 - 23:00
Wednesday
05:30 - 23:00
Thursday
05:30 - 23:00
Friday
05:30 - 23:30
Saturday
06:00 - 23:30
Location and Contact Information
  • Address: 2736 Chapel Hill Rd Ste C, Douglasville, GA 30135-1704
  • Location: United States  >  Georgia (GA)  >  Douglasville
  • Phone Number: +1 678-838-7725

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?