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Travel safe during COVID-19
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What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
PRICE RANGE
USD 9 - USD 23
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
American, Bar
FEATURES
Takeout, Outdoor Seating, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Gift Cards Available, Reservations, Accepts Credit Cards, Table Service, Live Music
Reviews (10,343)
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6,862 results
Traveller rating
3,184
2,169
946
349
214
Traveller type
Time of year
LanguageEnglish
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Traveller rating
3,184
2,169
946
349
214
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All reviews burger fajitas fries salmon salad pink cadillac rock memorabilia music memorabilia universal studios city walk great atmosphere theme park hrc server parks citywalk florida
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Reviewed 2 weeks ago via mobile

My partner and I had an amazing experience and time at this cafe for our first visit . The ambience was awesome along with our rockstar of a server Logan! He took great care of us which made for a great time!

Date of visit: October 2021
Helpful?
Reviewed 3 weeks ago via mobile

Worst place I’ve ever gone in my entirely life! Here’s what happened: - we were a party of 5. So, we sit and waited for 1:20 hours to START getting our plates. The restaurant wasn’t crowd at all! In fact it was pretty empty. -...while we were waiting, the waiter was walking around and chatting with other waiters, so we had to implore every time we wanted to order anything - So, after 1:20 hours as I said the plates started to come. We ordered a NY Strip Steak, it came cold. Really cold! My daughter’s kids plate hadn’t came and she had to wait almost 10 minutes more. Now the worst part: My son’s plate hadn’t arrived at all and they asked 15 minutes more to deliver it. Unacceptable! We talked to the waiter and asked to talk to the manager. He offered to refund all the dinner, however we shall eat the meat could as it was and my son would be watching us to eat for 15-20 minutes more. I obviously didn’t accept it and asked what the hack was happening with their service. The way the manager treated us was terrible. He just said: That’s all I can do, if you don’t want to talk you’re free to go… this and much more. My kids stayed frozen with what happened. A nightmare! I used to be a great fan of Hard Rock and used to always go to their restaurants while traveling. After this, I will never come back in the restaurant anymore, wherever the place in the world.More

Date of visit: October 2021
Helpful?
Reviewed 4 weeks ago

We had Anthony C. for our server and he did a great job. The rib dinner was a large portion and was ok and the chicken was ok. The mac and cheese was really. good. The atmosphere was really nice as well.

Date of visit: September 2021
Helpful?
Reviewed 17 September 2021

We went for a late lunch and ordered burgers and chicken sandwiches. We had no reservation and were seated right away with no wait. Everything we ordered tasted great. Portions were large and prices were reasonable. Service was very good. Great music was playing and...the place is full of interesting memorabilia if you take the time to browse around. I would definitely recommend for a casual fun meal while visiting Universal! We will be back!More

Date of visit: September 2021
Helpful?1  
Reviewed 6 September 2021 via mobile

OMG again and again, the food was so delicious, we had a great server. I highly recommend the ribs and nachos dish. It’s was enough to feed the whole table. It’s was a great atmosphere. Love it

Date of visit: June 2021
Helpful?
Reviewed 30 August 2021 via mobile

We ate here the first night of our Universal vacation. It’s at CityWalk. It has a great vibe. Lots of memorabilia to look at. Very cool. Our waitress was very nice. The food was very good. They had something for everyone. My only complaint was...that we were given $10 off coupons from our hotel, the Hard Rock Hotel. We had two rooms there and were two separate families. We asked for the check to be split accordingly, which they happily did. We then planned to use a coupon per family. Unfortunately, because of how their system worked, they couldn’t apply one to both. Our waitress checked with her manager and explained that couldn’t be done. Later, I was thinking that the manager must have the authority to discount the check by $10 and collect the coupon. It would have been a nice customer service gesture. Oh well, not a big deal but it would have made my rating 5 star vs 4. Everything is very expensive at Universal that anything helps.More

Date of visit: August 2021
Helpful?2  
Reviewed 11 August 2021 via mobile

Burgers and music! Two classics under one roof! The memorabilia is great! You can walk around the restaurant as you are waiting for your table and view everything, very cool! Very cool atmosphere!

Date of visit: August 2021
Helpful?
Lea Reynolds, Marketing at Hard Rock Cafe, responded to this reviewResponded 12 August 2021

Thanks for the 5-star review and feedback Spenser978, you rock!

Reviewed 4 August 2021

we went to the Hard Rock Cafe for my husband's birthday dinner. I read different reviews about this place and was a bit nervous. But everything was great! We had a reservation so our wait for the table was just about 10 min. Our server...was nice and helpful, our food really good - my husband tried their new Surf&Turf burger and loved it, my smokehouse bbq plate was really big so I had to share with my husband, my hurricane cocktail was really nice too, including collectable glass . And our daughter had mac&cheese on a nice guitar plate :) I mentioned to the server about my husband's birthday when we arrived and didn't have to remind or ask her again. At the end of our dinner she brought a big sundae with a candle on top, did a "shout out routine" and everyone around yelled "happy birthday" (there was quite a good number of birthdays that night :)) on the way out we wanted to take a picture in front of the spinning car by the bar and another server was nice and showed us the best spot for it. Really really nice dinner, service and evening all together!More

Date of visit: July 2021
Helpful?1  
Lea Reynolds, Marketing at Hard Rock Cafe, responded to this reviewResponded 6 August 2021

Hi there and thank you so much for the 5-star review, you rock! We look forward to your next visit and thanks again for letting us celebrate your hubby at Hard Rock Cafe Orlando!

Reviewed 3 August 2021

We decided to give this a try because there were so many good reviews. We were super excited that we got priority seating because we were staying at a universal hotel. The wait to sit wasn't bad. The wait for the food was ridiculous. It...took us nearly an hour and forty five minutes to dine. It took forever to get our food. We had two hungry kids who were quick to remind us that the food was taking too long. The food was Ho Hum not worth the wait or the money. My husband did say his burger was good.More

Date of visit: August 2021
Helpful?
Lea Reynolds, Marketing at Hard Rock Cafe, responded to this reviewResponded 6 August 2021

Hi Erin! Our sincere apologies for the ho hum experience. We're trying our best to keep up with limited staff during an extremely busy summer here at Universal Orlando and our kitchen has a hard time keeping up at times. This does not reflect the...More

Reviewed 28 July 2021 via mobile

Great place to eat for a dinner when you are at Universal Studios. Over priced but worth the experience. Great music items hanging up.

Date of visit: July 2021
Helpful?
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Questions & Answers
Ask a question
532532t
13 January 2020|
AnswerShow all 3 answers
Response from stever1957 | Reviewed this property |
I do not have a picture of the menu. When you want to try online at the restaurant's website. Also if you are an AARP member, Hard Rock café does offer a discount. I believe the discount is either 10-15%. Otherwise I found... More
0
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AaronDowney
10 September 2019|
AnswerShow all 9 answers
Response from venusvenus2 | Reviewed this property |
You can download the Open table app and choose Hard Rock Cafe Orlando FL and reserve for the date of your choice on the app. It's easy to make that one or more reservations and to keep track of all of your reservations. Have... More
2
Votes
1980amyj
25 June 2019|
AnswerShow all 4 answers
Response from maanay10 | Reviewed this property |
Hello, menu prices are very reasonable and will not range more then $30-40.
1
Vote
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Frequently Asked Questions about Hard Rock Cafe

Yes, Hard Rock Cafe offers takeaway services.

Yes, Hard Rock Cafe is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hard Rock Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5