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COVID-19 update: See the added health and safety measures this property is taking.Read more
All photos (3,847)
All photos (3,847)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
Face masks required for staff in public areas
Hand sanitiser available to guests & staff
Daily temperature and symptom checks for staff
Socially distanced dining tables
Staff required to regularly wash hands
Tables disinfected between guests
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Crisp tortilla chips layered with ranch-style beans and a four-cheese sauce blend, topped with fresh pico de gallo, spicy jalapeños, pickled red onions, melted cheddar and Monterey Jack cheese, and scallions, served with sour cream on the side.
Add Guacamole, Grilled Chicken, or Grilled Steak for additional cost
ONE NIGHT IN BANGKOK SPICY SHRIMP™
8oz of crispy shrimp, tossed in a creamy, spicy sauce, topped with scallions and served on a bed of coleslaw.
Our signature slow-roasted jumbo wings tossed with classic Buffalo or barbecue sauce, served with celery and blue cheese dressing.
Three mini-burgers with melted American cheese, crispy onion ring and creamy coleslaw on a toasted brioche bun.
ONION RING TOWER
Our signature crispy onion rings perfectly seasoned and served with barbecue and ranch sauce.
LEGENDARY® STEAK BURGERS
All Legendary® Steak Burgers are served with fresh toasted buns and seasoned fries. Upgrade your fries to loaded cheese fries for more.
ORIGINAL LEGENDARY® BURGER
The burger that started it all! Steak burger, with applewood bacon, cheddar cheese, crispy onion ring, leaf lettuce and vine-ripened tomato.
THE BIG CHEESEBURGER
Three slices of cheddar cheese melted on our steak burger, served with leaf lettuce, vine-ripened tomato and red onion.
DOUBLE DECKER DOUBLE CHEESEBURGER
A tribute to our 1971 “Down Home Double Burger”
Two stacked steak burgers with American cheese, mayonnaise, leaf lettuce, vine-ripened tomato and red onion.
SURF & TURF BURGER
Our signature steak burger topped with One Night in Bangkok Spicy Shrimp™ on a bed of spicy slaw.
BBQ BACON CHEESEBURGER
Steak burger, seasoned and seared with a signature spice blend, topped with house-made barbecue sauce, crispy shoestring onions, cheddar cheese, applewood bacon, leaf lettuce and vine-ripened tomato.
THE IMPOSSIBLE™ BURGER
100% plant-based vegan patty, topped with cheddar cheese and a crispy onion ring, served with leaf lettuce and vine-ripened tomato.
BABY BACK RIBS
Seasoned with our signature spice blend, then glazed with our house-made barbecue sauce and grilled to perfection, served with seasoned fries, coleslaw and ranch-style beans.
NEW YORK STRIP STEAK
USDA Choice 12oz New York strip steak, grilled and topped with herb butter, served with seasoned fries and fresh vegetables.
TWISTED MAC, CHICKEN & CHEESE
100% all-natural grilled chicken breast, sliced and served on cavatappi pasta tossed in a four-cheese sauce blend with diced red peppers.
SMOKEHOUSE BBQ COMBO
Slow-cooked Baby Back Ribs and pulled pork served with our house-made honey BBQ sauce, served with seasoned fries, coleslaw and ranch-style beans.
TUPELO CHICKEN TENDERS
Crispy chicken tenders served with seasoned fries, honey mustard and our house-made barbecue sauce.
GRILLED NORWEGIAN SALMON
Grilled salmon with herb butter and house-made barbecue sauce, served with fresh vegetables.
SALADS & SANDWICHES
GRILLED CHICKEN CAESAR SALAD
8oz chicken breast, grilled and sliced with fresh romaine tossed in a classic Caesar dressing, topped with parmesan crisps, croutons and shaved parmesan cheese.
Substitute Grilled Salmon for an additional cost
8oz grilled steak on a bed of fresh mixed greens tossed in a blue cheese vinaigrette, with pickled red onions, red peppers and Roma tomatoes, finished with crispy shoestring onions and blue cheese crumbles.
GRILLED CHICKEN SANDWICH
8oz grilled chicken with melted Monterey Jack cheese, applewood bacon, leaf lettuce and vine-ripened tomato, served on a toasted fresh bun with honey mustard sauce.
BBQ PULLED PORK SANDWICH
Tender pulled pork with our house-made honey BBQ sauce, pickles and coleslaw, served with seasoned fries.
Our signature cocktail and a 1940s New Orleans classic!
Bacardi Superior Rum, a blend of orange, mango, pineapple juice and grenadine, finished with a float of Bacardi Black Rum and Amaretto.
CLASSIC CARIBBEAN MOJITO
A treasured favorite with a little extra jazz!
Bacardi Superior Rum, house-made mint syrup, fresh squeezed lime juice and sparkling soda, with a premium Bacardi Añejo Cuatro floater and a powdered sugar sprinkle.
PASSION FRUIT MAI TAI
A Tiki classic invented in the 1940s in California! Sailor Jerry Spiced Rum, passion fruit and a blend of traditional Tiki flavors, topped with a pineapple wedge.
BLACKBERRY SPARKLING SANGRIA
A signature blend of red wine, the fresh flavors of blackberries, cranberry juice and squeeze of orange, topped with bubbly Riondo Prosecco.
ROCKIN’ FRESH RITA
Milagro Silver Tequila, fresh lime juice and agave nectar, finished with our signature sweet and savory rim.
ULTIMATE LONG ISLAND ICED TEA
Tito’s Handmade Vodka, Bombay Sapphire Gin, Sailor Jerry Spiced Rum and Cointreau Orange Liqueur with sweet & sour and a splash of Coca-Cola.
STRAWBERRY BASIL LEMONADE
A refreshing lemonade muddled with fresh strawberries and basil.
COOKIES & CREAM MINI-MILKSHAKE
All-natural Madagascar vanilla bean ice cream blended with white chocolate and Oreo® cookies, finished with whipped cream and a sugar-dusted brownie square.
PROUDLY SERVING COKE PRODUCTS
Coca-Cola, Coca-Cola Zero Sugar, Diet Coke, Sprite, Fanta Orange, Dr Pepper, Mello Yello, Fuze Raspberry Tea, Bottled IBC Root Beer, Red Bull® Energy Drink, Red Bull® Sugarfree, Hard Rock Energy Citrus
HOT FUDGE BROWNIE
Warm chocolate brownie topped with vanilla bean ice cream, hot fudge, chopped walnuts, chocolate sprinkles, fresh whipped cream and a cherry.
NEW YORK CHEESECAKE
Rich and creamy NY-style cheesecake served with thin layers of chocolate and caramel sauce, finished with sprinkles of toffee-almond crunch.
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
My partner and I had an amazing experience and time at this cafe for our first visit . The ambience was awesome along with our rockstar of a server Logan! He took great care of us which made for a great time!
Worst place I’ve ever gone in my entirely life! Here’s what happened:
- we were a party of 5. So, we sit and waited for 1:20 hours to START getting our plates. The restaurant wasn’t crowd at all! In fact it was pretty empty.
-...while we were waiting, the waiter was walking around and chatting with other waiters, so we had to implore every time we wanted to order anything
- So, after 1:20 hours as I said the plates started to come. We ordered a NY Strip Steak, it came cold. Really cold! My daughter’s kids plate hadn’t came and she had to wait almost 10 minutes more. Now the worst part: My son’s plate hadn’t arrived at all and they asked 15 minutes more to deliver it. Unacceptable!
We talked to the waiter and asked to talk to the manager. He offered to refund all the dinner, however we shall eat the meat could as it was and my son would be watching us to eat for 15-20 minutes more.
I obviously didn’t accept it and asked what the hack was happening with their service. The way the manager treated us was terrible. He just said: That’s all I can do, if you don’t want to talk you’re free to go… this and much more.
My kids stayed frozen with what happened. A nightmare!
I used to be a great fan of Hard Rock and used to always go to their restaurants while traveling. After this, I will never come back in the restaurant anymore, wherever the place in the world.More
We had Anthony C. for our server and he did a great job.
The rib dinner was a large portion and was ok and the chicken was ok. The mac and cheese was really. good.
The atmosphere was really nice as well.
We went for a late lunch and ordered burgers and chicken sandwiches. We had no reservation and were seated right away with no wait. Everything we ordered tasted great. Portions were large and prices were reasonable. Service was very good. Great music was playing and...the place is full of interesting memorabilia if you take the time to browse around. I would definitely recommend for a casual fun meal while visiting Universal! We will be back!More
We ate here the first night of our Universal vacation. It’s at CityWalk. It has a great vibe. Lots of memorabilia to look at. Very cool. Our waitress was very nice. The food was very good. They had something for everyone.
My only complaint was...that we were given $10 off coupons from our hotel, the Hard Rock Hotel. We had two rooms there and were two separate families. We asked for the check to be split accordingly, which they happily did. We then planned to use a coupon per family. Unfortunately, because of how their system worked, they couldn’t apply one to both. Our waitress checked with her manager and explained that couldn’t be done. Later, I was thinking that the manager must have the authority to discount the check by $10 and collect the coupon. It would have been a nice customer service gesture. Oh well, not a big deal but it would have made my rating 5 star vs 4. Everything is very expensive at Universal that anything helps.More
we went to the Hard Rock Cafe for my husband's birthday dinner. I read different reviews about this place and was a bit nervous. But everything was great! We had a reservation so our wait for the table was just about 10 min. Our server...was nice and helpful, our food really good - my husband tried their new Surf&Turf burger and loved it, my smokehouse bbq plate was really big so I had to share with my husband, my hurricane cocktail was really nice too, including collectable glass . And our daughter had mac&cheese on a nice guitar plate :) I mentioned to the server about my husband's birthday when we arrived and didn't have to remind or ask her again. At the end of our dinner she brought a big sundae with a candle on top, did a "shout out routine" and everyone around yelled "happy birthday" (there was quite a good number of birthdays that night :)) on the way out we wanted to take a picture in front of the spinning car by the bar and another server was nice and showed us the best spot for it. Really really nice dinner, service and evening all together!More
Date of visit: July 2021
Lea Reynolds, Marketing at Hard Rock Cafe, responded to this reviewResponded 6 August 2021
Hi there and thank you so much for the 5-star review, you rock! We look forward to your next visit and thanks again for letting us celebrate your hubby at Hard Rock Cafe Orlando!
We decided to give this a try because there were so many good reviews. We were super excited that we got priority seating because we were staying at a universal hotel. The wait to sit wasn't bad. The wait for the food was ridiculous. It...took us nearly an hour and forty five minutes to dine. It took forever to get our food. We had two hungry kids who were quick to remind us that the food was taking too long. The food was Ho Hum not worth the wait or the money. My husband did say his burger was good.More
Date of visit: August 2021
Lea Reynolds, Marketing at Hard Rock Cafe, responded to this reviewResponded 6 August 2021
Hi Erin! Our sincere apologies for the ho hum experience. We're trying our best to keep up with limited staff during an extremely busy summer here at Universal Orlando and our kitchen has a hard time keeping up at times. This does not reflect the...More
Response from stever1957 | Reviewed this property |
I do not have a picture of the menu. When you want to try online at the restaurant's website. Also if you are an AARP member, Hard Rock café does offer a discount. I believe the discount is either 10-15%. Otherwise I found... More
I do not have a picture of the menu. When you want to try online at the restaurant's website. Also if you are an AARP member, Hard Rock café does offer a discount. I believe the discount is either 10-15%. Otherwise I found the prices pretty reasonable
Response from venusvenus2 | Reviewed this property |
You can download the Open table app and choose Hard Rock Cafe Orlando FL and reserve for the date of your choice on the app. It's easy to make that one or more reservations and to keep track of all of your reservations. Have... More
You can download the Open table app and choose Hard Rock Cafe Orlando FL and reserve for the date of your choice on the app. It's easy to make that one or more reservations and to keep track of all of your reservations. Have a Great Vacation. Enjoy Florida.