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About
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
Fast food, Grill, Contemporary, Australian, Central Asian
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (8,868)
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4,360 results
Traveller rating
2,573
1,142
389
133
123
Traveller type
Time of year
LanguageEnglish
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Traveller rating
2,573
1,142
389
133
123
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All reviews cheesecake cakes burger chicken salad bread millenia mall huge menu take away worth the wait wait for a table minute wait large portions millennia slice buzzer calories
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Reviewed 6 days ago via mobile

This place well know for its gorgeous cheesecake reduced the size to the half and just dumped it in the container upside down (picture speaks about itself) also i ordered extra cheese for my pasta and paid for it which was not delivered and not...even the original portion of cheese that comes with the dish. In addition to cuteleries and napkins added. Obviously either a bad management with serious lack of training or they are trying to make more money by reducing items but paying for something and not getting it it is simply a rip offMore

Date of visit: October 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 days ago

We are so sorry for the mistakes that were made with your order and that you were not happy with our cheesecake portion size. We welcome the opportunity to speak with you directly. If you'd like to speak with us more, please visit our website’s...More

Reviewed 1 week ago via mobile

Love cheese cake factory. Every now and then me and my wife we drive to MCO for a date night at cheesecake factory and never disappoint at all. My usual food is chicken Madeira and Thai lettuce wrap.

Date of visit: October 2021
Helpful?1  
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you so much for this review, George. We're glad you and your wife enjoy our Thai Lettuce Wraps and Chicken Madeira. We look forward to your next visit.

Reviewed 12 September 2021 via mobile

Food was amazing and cheesecake on point as always! Friendly staff! No complaints! I would definitely go back anytime!

Date of visit: September 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 12 September 2021

Thanks for your review. We're glad you enjoyed our amazing food, cheesecake, and friendly service. We hope to see you again soon.

Reviewed 2 September 2021 via mobile

It was an average restaurant the food was okay. It was quite expensive do not go here on Sundays!! Make reservations before hand!

Date of visit: June 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 September 2021

We're glad you enjoyed our food. To provide more value, perhaps you would like to join us for Happy Hour for discounted food and drinks. Thank you for the review, and we hope you will give us another try.

Reviewed 28 August 2021 via mobile

Went to Regency Villa CKF.. disappointed and misleading. My daughter is vegetarian ask for usual vegetarian burger and after 45 minutes received a fried rice burger!! We’re told that that’s what they are having recently and that the one we use to have from where...we came from (Middle East) was different because in there was not alcohol??? Not sure what it meant the manager bit obviously does not have anything to do with a fried rice patty instead of a proper burger!!!More

Date of visit: August 2021
Helpful?
Reviewed 17 August 2021 via mobile

Recently visited with my family. Great food, too much to eat. Had to wait around an hour to get seated. The place was packed. A hint to get seated early. There are 4 seated, round high top tables that are available in the bar area...that are open and not on the seating list, so if one of these is open you can just sit down with out going through the waiting list. So if you are in the lobby waiting and one opens up you can grab it and they will pull you off the waiting list. I watched it happen four times before I did it myself and got in quicker. Plenty of room at the table for our party of three. May be an option for you if you have a smaller group.More

Date of visit: August 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 19 August 2021

Thank you so much for your review. We are very glad you and your family enjoyed our great food. Thank you for your patience with the wait and we hope to see you again soon.

Reviewed 2 August 2021

We went to the mall and decided to eat at the cheesecake factory as we have been to the ones in Atlanta and Charlotte and loved them. After waiting over an hour to sit down we finally ordered our meal. I had a salad which...looked very good. I took 2 bites and then moved the salad around and a bug came crawling out. Needless to say I was done with my salad. The manager came over and basically said Im sorry it happens - and asked to bring another salad which I declined. We had already had a to go order of cheesecake and took it home. My daughter barely finished her entree as she could eat either. I was surprised we still had to pay for all our food. They did comp the salad I had 2 bites of. I wasnt asking for a free meal completely, but atleast there could of been more done - maybe free dessert or something. The waiter just said nothing else he can do and the manager wasnt available when we were leaving. Be wary when eating here- I would never return again!!More

Date of visit: July 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 17 August 2021

We are very sorry for this experience with our salad, and we'd like to speak with you more. Please visit our website’s Contact Us page. Select "General Questions and Comments" from the menu and allow us a few days to get back to you. Thank...More

Reviewed 31 July 2021 via mobile

Just returned from a 10 day vacation in Orlando. This restaurant was by far the best food we had on our vacation! We had 7 people in our family who all ordered different food and it was all good.

Date of visit: July 2021
Helpful?1  
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 August 2021

Thank you so much for this review, Amber. We're very happy you and your party enjoyed our delicious food. We look forward to seeing you again soon,

Reviewed 31 July 2021

We visited in July 2021 while on vacation. The food and service were all amazing!!! Our server was incredible. Food came out very quickly for a party of 9. Ordered cheesecake at the counter to take back to rental house and the guy at the...counter was very friendly. Definitely recommend if you are in the areaMore

Date of visit: July 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 August 2021

Hi Nicholas, thank you for your review. We're glad you and your party enjoyed our amazing food and service. We look forward to your next visit.

Reviewed 30 July 2021

Great customer service is an integral part of any dining experience and Sheena provided just that on our recent visit. She was cordial, yet professional, made some great recommendations in helping us navigate a menu that can be overwhelming, delivered our meals timely and frequently...checked back to see if we needed anything. My wife had a flatbread pizza with a Caesar Salad and I had the Cajun chicken tenders, both of which were delicious. Highly recommend and will definitely go again whenever we’re visiting Orlando. Hopefully, the second time around will be just as good.More

Date of visit: July 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 31 July 2021

Thank you for your review. We're glad you and your wife enjoyed our Flatbread Pizza, Caesar Salad, Chicken Tenders, and attentive service. We look forward to seeing you again soon.

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Questions & Answers
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Cruiser47610045286
16 January 2020|
AnswerShow all 8 answers
Response from yorkieturtle | Reviewed this property |
here is Cheesecake Factory response on reservation: We unfortunately do not take reservations for dining during peak times such as evenings, weekends or holidays. When it is not a busy holiday or special event season, many... More
1
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nutsandyoda
4 October 2019|
AnswerShow all 6 answers
Response from qip001 | Reviewed this property |
I don’t think so, they have ͏sl͏i͏m menu but not dairy free
0
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1magy
13 May 2019|
AnswerShow all 6 answers
Response from Luiz D | Reviewed this property |
yes, they offer veg. food. Enjoy it.
1
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Frequently Asked Questions about The Cheesecake Factory

Yes, The Cheesecake Factory offers takeaway services.

The Cheesecake Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5