Rude staff. They force you to valet and won't let you self park. The ice cream was melted and they absolutely didnt care. Overall terrible experience. Food is average. Wont go back.
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After so many years visiting this location, las three times were very upsetting. ONE HOUR JUST TO SEE THE CHEFF!!! Terrible! Very hungry to handle any cheff show, the waiting was horrible. 3pm on wednesday, come on! Four tables in the hole floor and one hour waiting... no way! In my opinion is lack of personal. The woman bathroom was... More
Lianet, on behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More
Although we live nearby, this was the first time we had tried this Benihana. It always seems to be packed, and the night we dined was no exception. Although we had reservations, we waited a full 30 minutes before we were taken to a table, and another 10 minutes before a waitress came to take our drink orders. The restaurant... More
Its a must visit. The view, the food being cooked in front of you, the chefs humor is great for a family lunch or dinner. There is also a great bar in the first floor where u can have sushi, cooked food and a great cocktail.. i love this place so much i had my weeding reception here. Love this... More
Have been to several Benihana restaurants before. This one was awful. The restaurant staff were clueless. The chef didn't know what he was doing. The food was poor - some of it inedible. A shame, as this place used to be great. Terrible experience
Andrew, we apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato. More
My kids love Benihana. I was a little disappointed with the experience. The front desk was quite unfriendly, Natalia, our server, was great but she was so busy (seemed restaurant was under-staffed), we hardly saw her. Food was fine.
I have been a fan of Benihana for years and I have eaten at Benihana all over the country this was the most terrible experience ever. This year our office manager decided that we would have our Holiday lunch at this Benihana location wish I had frequented back before there were any other locations in south Fl area but since... More
Thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Your feedback helps us to make improvements and we’re hopeful that you will provide us with an opportunity to serve you again. More
This place was change a little from my last visited, but the food is tasty as always, the staff is so friendly, we enjoy to return there for a bday celebration.
Slow service,unfriendly waitress,small portion food ,is not a real teppanyaky no show just a boring people
On behalf of our team here at Benihana, we would like to sincerely apologize for your negative visit with us. With your feedback, we look forward to improving the guest experience, and would like to thank you for taking the time to share your review with us. More
I tried Ft.Lauderdale's location first, which is my favorite, they had no reservations until 7:30, then I made a reservation here for 5:30, when we arrived they made us wait for more than 30 minutes, after pushing many times we got a table, we waited for other fifteen minutes no one came to place the order at least for the... More
Thank you for sharing your review. We understand your disappointment as this shouldn’t have happened. Please take a moment to complete our contact form at http://www.benihana.com/contact/ and select Guest Relations as your category. Your feedback helps us to make improvements and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato. More
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