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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Mexican
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4 Sebethe Dr, Cromwell, CT 06416-1015
+1 860-632-1779
Website
Today
16:00 - 20:30
Open now
See all hours
Hours:
Sun 16:00 - 20:30
Mon - Fri 10:30 - 14:00
Sat 16:00 - 21:45
More Info
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61 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Middletown, Connecticut
Level Contributor
59 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW via mobile

We had visited this Chili's before, and while generic, as chain restaurants usually are, it was pleasant and satisfying. This trip we discovered that: 1. they no longer offer to bring chips and salsa to the table while you wait 2. If you want chips you have to order them off the menu and pay extra 3. The plenti points... More 

Helpful?
Thank Mithryl27
Level Contributor
114 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

The food is bland and only good if you need a quick meal. The service is nonexistent. Good luck getting a refill on your drink.

Helpful?
Thank Nelson5454
Boston, Massachusetts
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 4 weeks ago

I have been there twice in recent months , so I waited before I wrote my review. first off as far as childrens menu it could use some improvement, my grandson orders pasta with marina sauce every restaurant we go to and its not on their menu. this seems like an easy fix. I ordered a combo platter with kielbasa... More 

Helpful?
Thank lola1945
East Hampton, Connecticut
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 10 March 2017

we went in the door with people waiting and half the resturant was empty not enough staff to wait on customers this happens a lot at this chili's there was a lot of people waiting when one of the waiters came and got a party that just came thru the door we will never go back to this Chili's love... More 

Helpful?
Thank barf36
Glastonbury, Connecticut
Level Contributor
208 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
Reviewed 6 March 2017

Started off with a long wait to be seated even though at least 7-8 empty tables ready for guests. I guess the were short staffed which is a mgt issue. Once seated we got our drinks in short order. Usual dining options for Chili's. Long time to receive food. Mine was BARELY luke warm - maybe prepared first and just... More 

Helpful?
Thank Gene N
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 25 February 2017

Late lunch, early dinner, it was around 3-4pm. We must have arrived between shifts as we experienced many issues. No one was at the host podium when we walked in so not knowing what to do and waiting a few minutes, we went towards the bar and sat ourselves at a booth in the lounge area. Menus were on the... More 

Helpful?
Thank LocalME15
New Milford, Connecticut
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 25 February 2017

Chili's? I've been to over 20 of them in my travels. Inexpensive, tasty, good value for the dollar; that's the consistent experience. A solid "B" every time except for today. Today they kicked it up to an "A". Why? Dazia! Who is Dazia? To me she is one of the best servers I've ever had the pleasure of dealing with.... More 

Helpful?
2 Thank pak1001
Middletown, Connecticut
Level Contributor
5 reviews
5 restaurant reviews
Reviewed 26 January 2017

Every time I have been to this location the customer service on the phone and in the restaurant has been really pleasant. Tonight I called because the rewards program didnt add the points it was supposed to from the last visit, and the manager actually gave me my appetizer for free. It was a really nice experience.

Helpful?
Thank radiobunny23
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you so much for taking the time to send us this feedback. We're happy to hear you enjoy visiting our Cromwell Chili's. We will share this feedback with the manager and look forward to your next visit! More 

Level Contributor
21 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 3 January 2017 via mobile

Casual dining with very good food. Service was great. We sat at the bar and found our waitress to be very personable and service oriented.

Helpful?
Thank Donald H
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Hi Donald, thank you so much for taking the time to send us this feedback. We love hearing about the great service and food you recently received at our Cromwell Chili's. We will share this feedback with the manager and look forward to your next visit! More 

Killingworth, Connecticut
Level Contributor
225 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
Reviewed 30 October 2016

McDonalds serves food that is hotter! Ordered from the reasonably priced lunch menu. Decided to first have the clam chowder. Served maybe above lukewarm and had a sour taste. The 1/2 BLT was all pretzel bread and shredded lettuce. Truly hard to find the one slice of bacon! It too, was no where near being served warm. Waitress was reasonable... More 

Helpful?
Thank pearl33814
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience with Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Southwestern, Mexican
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol
Good for
Child-friendly, Cheap Eats, Bar Scene, Kids
Open Hours
Sunday
16:00 - 20:30
Monday
10:30 - 14:00
Tuesday
10:30 - 14:00
Wednesday
10:30 - 14:00
Thursday
10:30 - 14:00
Friday
10:30 - 14:00
Saturday
16:00 - 21:45
Location and Contact Information
  • Address: 4 Sebethe Dr, Cromwell, CT 06416-1015
  • Location: United States  >  Connecticut (CT)  >  Cromwell
  • Phone Number: +1 860-632-1779

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?