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Otis and Henry's Bar and Grill

340 Main Street, Black Hawk, CO 80422
+1 303-582-3000
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Overview
  • Excellent42%
  • Very good25%
  • Average14%
  • Poor11%
  • Terrible8%
Travellers talk about
“breakfast” (17 reviews)
“burger” (6 reviews)
“big portions” (2 reviews)
Open Now
7:00 am - 11:00 pm Hours
CUISINES
American, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
340 Main Street, Black Hawk, CO 80422
All Details
Write a ReviewReviews (70)
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21 - 30 of 70 reviews

Reviewed 2 June 2016

After waiting in line with about 8 other customers for about 10 minutes while being completely ignored by any wait staff finally a waitress comes and informs us it will be a while as the kitchen is backed up. We all looked at each other...More

Thank anrom53
IsleCustomerSupport, Guest Relations Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 3 June 2016

We appreciate you taking the time to share your thoughts with us. We are sorry to hear that your recent experience did not match our standards. We always want our guests to receive the best service possible, we expect our staff be attentive to the...More

Reviewed 18 May 2016

We were seated by a young man who did not seem to want to be there, very indifferent. There was quite a long line of folks waiting to be seated and many tables seemed to be open, but patrons were only being seated in one...More

Thank Minerbob
IsleCustomerSupport, Guest Relations Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 19 May 2016

Thanks for taking the time to share your thoughts with us. We really appreciate your feedback. We are sorry that the service was slow but are so pleased to know that you enjoyed your meal. We hope to see you back again soon!

Reviewed 23 April 2016

Great little restaurant on table level of Lady Luck casino. No frills, great food! Enjoyed rib-eye steak, Salad bar and fried shrimp platter. With first time amenities for new players we received a $20 dollar discount which was most appreciated.More

Thank ajhdac
IsleCustomerSupport, Guest Relations Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 26 April 2016

Great food and great service are all you truly need for a great night out to eat! We are so happy to hear that you appreciated our no gimmicks attitude and our fresh and tasty meals. We hope that you will come dine with us...More

Reviewed 6 March 2016

The restaurant was not busy when we arrived for dinner. The waitress was slow getting to our table. She was not friendly. It took a long time for our food to be served, she never came & said, sorry, your food will be here soon....More

Thank icemom2009
IsleCustomerSupport, Guest Relations Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 7 March 2016

We appreciate you taking the time to provide us with some feedback about your dining experience. We hope that you will give O&H another try. We want all of our guests to have a wonderful dining experience. Rest assured that we will take your concerns...More

Reviewed 24 January 2016

I have breakfasted here several times. the food is consistently excellent. The service is superior. It is a friendly place with a wide variety of tasty menu choices. You can eat a leisurely meal, enjoy the atmosphere and relax!

Thank jon s
IsleCustomerSupport, Guest Relations Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 25 January 2016

We appreciate your positive thoughts on dining at our restaurant! The highest quality service along with the tastiest meals is what we strive to give our guests. We are glad that you recognized this! We hope you will come back for another bite soon!

Reviewed 2 January 2016 via mobile

Service is slow , 47 minutes till we we're served our food, the food itself is opposite if the wait, awesome!.The breakfast menu is serious, big portions and good food!

Thank Anthony L
IsleCustomerSupport, Guest Relations Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 5 January 2016

Hi Anthony, your dinning experience doesn't sound like it was up to our food quality standards. If you have time, please email us at joseph.banks@islecorp.comso we can address your concerns. We hope to hear from you soon.

Reviewed 31 December 2015

Because our Casino hotel did not have a casual restaurant we had a breakfast, a couple of lunches and a dinner here. The food was good and the service very good.More

Thank Sharronn E
IsleCustomerSupport, Guest Relations Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 4 January 2016

Hi Sharronn, thanks for taking the time to provide us with some positive feedback. We are so glad that both your dining and customer service was on par with our high standards. We hope the rest of your stay with us was just as good,...More

Reviewed 25 November 2015

First of all let's talk customer service. Both times we've been here we've had the same waitress & she always complains about others, clearly gets 'put out' when you don't order exactly as the menu appears, has an incredibly bad attitude & makes faces at...More

Thank Michelle B
IsleCustomerSupport, General Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 30 November 2015

We appreciate the feedback, but we would have liked to leave a much better impression on you. We have heard many good things about our food quality and service, so what you described is concerning and we will be sure to look into the situation....More

Reviewed 8 November 2015 via mobile

We were not sure what to expect with our $20 food voucher but we were pleasantly surprised. The food looked amazing and tasted wonderful. Very filling and everything was priced very fair. The salad bar was fresh and kept clean. The tastes were light and...More

Thank AlycesStaples
IsleCustomerSupport, General Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 9 November 2015

It's great to see that you used the word "fresh" multiple times because that is the goal! We know that presentation is just as important as quality, so we're glad we could make our food look like we put time into making it, because we...More

Reviewed 18 October 2015

We had to eat here to use our credit voucher we received from the Lady Luck casino. We went for breakfast, even though it wasn't busy at all, had to wait longer then usual for our food. Everyone working seemed to be in slow motion....More

Thank MissMn55
IsleCustomerSupport, General Manager at Otis and Henry's Bar and Grill, responded to this reviewResponded 9 November 2015

Thanks for visiting, and we apologize for the delayed response. We wish your experience was a bit more upbeat! This is something we can improve on, and we will work to do that. Hopefully the food was good, and we hope you decide to visit...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Television
Good for
Child-friendly
Open Hours
Sunday
7:00 am - 10:00 pm
Monday
7:00 am - 10:00 pm
Tuesday
7:00 am - 10:00 pm
Wednesday
7:00 am - 10:00 pm
Thursday
7:00 am - 10:00 pm
Friday
7:00 am - 11:00 pm
Saturday
7:00 am - 11:00 pm
Location and Contact Information
  • Address: 340 Main Street, Black Hawk, CO 80422
  • Location: United States  >  Colorado (CO)  >  Black Hawk
  • Phone Number: +1 303-582-3000
Description
Otis & Henry's combines the comfort of a neighborhood bar and grill with delicious favorites you'd cook at home. Whet your appetite with our house specialty chicken wings or appetizer sampler platter. Then pick from a list of delicious sandwiches, steak, ribs, chicken and more. Otis & Henry's offers great food at great prices.
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