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Pizza Factory

$$ - $$$
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2975 Main St, Susanville, CA 96130-4737
+1 530-257-0222
11:00 - 22:00
Closed now
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Sun - Sat 11:00 - 22:00
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39 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 38: English reviews
Cedarville, CA, United States
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 31 December 2016

The salad bar is very good, the staff quite friendly and helpful. The atmosphere is the best in Susanville for a pizza place. Very clean, too. The pizza is not as good as the name brand up the street, but it is good. Overall, this is the place to take your family while the other place is good for takeout.

Thank BP1279
Milford, California
Level Contributor
14 reviews
13 restaurant reviews
5 of 5 bubbles Reviewed 11 December 2016

I visit the Pizza Factory almost weekly for a group meeting of working women. I always get the salad bar. The food is fresh and delicious! They have now opened a pizza bar, but I haven't tried it yet. The room we get is roomy and quiet, perfect for meetings. Highly recommend as the staff are like family (good family).

Thank Linda T
Cedar Lake
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 October 2016

Property recommended by staff at Super 8 Susanville. Couple block south of the Super 8 Good food, good service , short wait.

Thank Brian S
Level Contributor
77 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

We stopped at Pizza Factory while staying at Red Lion Inn. The front desk person recommended it and we were glad she did. The entire staff at Pizza Factory were delightful. The Pizza was good as was the Caesar Salad. The manager was very friendly and helpful, we were pleasantly surprised.

Thank Lori M
Maui, Hawaii
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 30 September 2016

Our granddaughter celebrated her 4th birthday here in the Arcade Room. Since Susanville is a small town this place wasn't packed. The pizza's were brought out quickly, the staff was very polite. The arcade games around the room allowed the kids to enjoy themselves, while being monitored by the adults. It was a fun experience for us all.

Thank Victor L
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 September 2016 via mobile

We were staying at the Red Lion hotel next door and did not want to get back in the car to get dinner. The initial reception was cool almost rude, but I got chatting to the guy on the till when I placed our order and after that the service was lovely, friendly and suitably attentive for the type of... More 

Thank Fi P
Winchester, Virginia
Level Contributor
174 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
1 of 5 bubbles Reviewed 12 September 2016

I can give you the following: The service was poor, the food was poor & the staff had no idea what they were doing or why they were there, & the prices were ridiculous!

Thank Michael D
Tooele, Utah
Level Contributor
46 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 29 July 2016

We had the gluten free pizza while traveling through Susanville on our way back to Utah. It was delicious. The crust was cooked perfectly and had good flavor. You can order any size gluten free, except the small. We ordered the medium and it fed 2 people. And the salad bar was also good.

Thank glutenfreeutahn
Whittier, California
Level Contributor
68 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 19 July 2016 via mobile

Needed a quick bite on a road trip. Thought a pizza sounded good. Pizza Factory was close by. Upon first sight looks like a regular pizza parlor. Then I noticed... Salad bar had old looking veggies, with a hand written sign " one time to the salad bar only". The pizza didn't even have cheese on it. Just a sad... More 

Thank ScenicSue
Yreka, California
Level Contributor
37 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 21 June 2016

The pizza was pretty good but the service was poor. The counter staff were not very friendly. The restaurant was not very busy but we still had to wait a long time for our pizza. Next time we are in Susanville, we will go elsewhere.

Thank Amy B

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids, Groups, Cheap Eats
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 2975 Main St, Susanville, CA 96130-4737
  • Location: United States  >  California (CA)  >  Susanville
  • Phone Number: +1 530-257-0222

Questions & Answers

Questions? Get answers from Pizza Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?