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The Counter Santana Row

$$ - $$$American, ,
3055 Olin Avenue, Suite 1035, San Jose, CA 95128
+1 408-423-9200
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  • Excellent46%
  • Very good34%
  • Average16%
  • Poor2%
  • Terrible2%
Travellers talk about
“burger” (68 reviews)
“fries” (22 reviews)
“salad” (13 reviews)
Closed Now
All hours
American, Bar, Pub, Gluten Free Options
$$ - $$$
3055 Olin Avenue, Suite 1035, San Jose, CA 95128
All Details
Write a ReviewReviews (149)
Traveller rating
Traveller type
Time of year

1 - 10 of 136 reviews

Reviewed 9 November 2017

The food at the Counter is great and the variety of choices you get for the money is excellent. I love sitting at the counter with my son and both of us get to have what we like!

Thank Jennifer R
Reviewed 24 October 2017

This was a good burger, not amazing or out of the ordinary in my opinion. It could've been better had we been given the custom burger menu where you build your own. But we were just given normal menus and the options were limited so...More

Thank ScottGregory2
Reviewed 22 October 2017 via mobile

Loved creating our own burgers from so many different options- pick the bun, meat, toppings, sauces...the list goes on! The burgers were perfectly cooked and delicious. The sweet potato fries were average. Nice selection of beer.

Thank Cherigayle
Reviewed 4 October 2017

What a grand place. Large menu for burgers with a list of toppings, bread, meat, and stuff to go with a burger. You pick your own contents (which can include a buffalo burger) and there is a great selection. I picked a regular hamburger with...More

Thank Teresa R
Reviewed 2 October 2017

We sat outside and enjoyed the relaxing atmosphere with our one-year granddaughter. We started with the Sweet Potato Fries that were accompanied by the most delicious horseradish aioli. I built my own burger, and wasn't disappointed with my choices! The burger tasted of quality beef...More

Thank IamLindyLou
Reviewed 20 July 2017

We were starving, and this place was packed with a 45 minute wait. You can build your own burger or chicken sandwich. There are plenty of places to sit outside, so we ordered from my phone online and picked it up in 20 minutes. We...More

Thank Nicole H
Reviewed 13 June 2017

Great food and service. Very accomodating for a large group. Great with our younger guests who needed menu help.

Thank kat10032017
Reviewed 7 June 2017 via mobile

What a delightful experience! The manager/owner? Showed us to our seats and was very helpful, friendly and just super welcoming! Our waitress was super sweet, attentive and helpful. Burgers were fabulous!! I had bison, kids had chicken, hubby had beef burger. All YUM!! Fries are...More

Thank Cynthia S
Reviewed 21 May 2017 via mobile

Santana Row is the upscale shoppers' haven in San Jose just off I 280. It is a great place to people watch and relax over a gourmet meal. The Counter is a superb burger place offering some excellent non-beef plates as well. We have tried...More

1  Thank bagsalwayspacked
Reviewed 29 March 2017

After looking online for San Jose's best burger, The Counter popped up multiple times as a contender, so we gave it a shot. We ate here on a Thursday evening with a group of six. While the restaurant was not overly crowded, it still took...More

1  Thank GDGandTBiggs
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Kids, Child-friendly
Open Hours
11:30 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: +1 408-423-9200
  • E-mail
Quality meats, inventive sauces, toasted buns, melted cheeses and blended shakes that shout flavor.We’re on a mission to challenge the way people think about burgers. We’re about creative construction. We think life is about experiences. Trying stuff. Learning. Being Inventive. Show us what you’ve got.
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