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The Queen Mary

Ratings and reviews

Certificate of Excellence2015, 2017 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

Menu

JANUARY
Food Truck Day
Saturday, January 5, 2019, 12:00 PM - 9:00 PM; Malibu Wines & Beer Garden - 23130 Sherman Way, West Hills, CA United States. Join us for a wonderful day of eats, wine, and craft beer on Saturday, January 5th. Feast on delicious food trucks like Kream Kong Ice Cream, Cousins Maine Lobster, Black Sugar Rib Co, ChompChomp Food Truck, Two Doughs Pizza Co., Richeeze, Italian Ice Shoppe, and Kor Shots all day long! Enjoy live jams from Sean Wiggins from 12-2pm, DJ Maxx Presents 3-5pm, and DJ Max from 6-9pm.
About
Dining aboard the Queen Mary, where the Pacific Ocean isn't just a view, but a source of inspiration. From snacks, casual dining or fine-dining, the Queen Mary has something for everyone. Visit our individual dining pages for Chelsea Chowder House & Bar, Promenade Cafe, Sir Winston's, and the Observation Bar for further details.
PRICE RANGE
USD 20 - USD 100
Special Diets
Vegan Options, Gluten Free Options
Meals
Breakfast, Brunch, Lunch, Dinner, After-hours
CUISINES
American
FEATURES
Buffet, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Reservations, Private Dining, Full Bar
Reviews (579)
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526 results
Traveller rating
219
165
80
38
24
Traveller type
Time of year
LanguageEnglish
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219
165
80
38
24
Show reviews that mention
All reviews brunch prime rib seafood crab legs eggs benedict salmon chowder crepes salad queen mary promenade cafe beautiful ship ghost tour engine room harp player grand salon princess diana
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1 - 10 of 526 reviews
Reviewed 2 days ago via mobile

My husband and I spent one night on the Queen Mary. It was really nice that we were able to go over the ship by ourselves. We are not too keen on group tours so we like to venture on our own and had tons...More

Date of visit: January 2019
Thank 1222linda
Reviewed 1 week ago via mobile

A great stay if you enjoy 1930's deco style. Get a room that has traditional wood paneling and you will be transported back in time. Buffet breakfast and Sunday brunch do not disappoint. Take a guided tour of the ship or chill on the sun...More

Date of visit: January 2019
Thank HeyJo44
Reviewed 1 week ago via mobile

An unexpected tour of the Queen Mary, lunch in the promenade and continued touring of the ship and Long Beach area. The Haunted Tour was interesting to say the least. We did not get to view the movie but still enjoyed.

Date of visit: January 2019
Thank sheilar846
Reviewed 4 weeks ago via mobile

We really just wanted to have lunch here in the Promenade cafe but as they make you line up and pay an entrance fee first we had a wander around the ship after we ate. The food was ok and the service fine. The wear...More

Date of visit: December 2018
Thank LeisureGuy32
Reviewed 4 weeks ago via mobile

Our family of 3 bought General Admission tickets. The lightening of the tree on Sunday @5:30 did not happen due to technical difficulties. Although a map was provided, there were not obvious people to answer questions or point out the way. We found ourselves walking...More

Date of visit: December 2018
Thank 227luzz
Reviewed 10 December 2018

The Queen Mary is wonderful in so many way, and all the restaurants are great places to celebrate a special occasion. Birthdays are especially popular at the Sunday Brunch, and there is a good reason. The food is excellent and the choices are innumerable!

Date of visit: March 2018
Thank Fearless730216
Reviewed 23 November 2018

Unfortunately the Sunday and holiday brunches are very badly managed. We made reservations for Thanksgiving and when we arrived we were told to stand in an unbelievably long line that extended outside of the ship. When we explained that we had reservations we were told...More

Date of visit: November 2018
2  Thank marie b
QM1934, Guest Relations Manager at The Queen Mary, responded to this reviewResponded 10 December 2018

Hello Marie, We appreciate your feedback and are truly sorry for not having delivered an excellent guest experience during your Thanksgiving dinner. We appreciate your input as it helps us understand where our services can improve. We aim to make all our guests' experiences a...More

Reviewed 23 November 2018 via mobile

We have been coming here for Thanksgiving for 15 years. This year they decided to replace the quiet harpist with a full jazz band and singer. Too loud to converse with family. Too loud to converse with your server. Too loud for the special food...More

Date of visit: November 2018
1  Thank VOpossum
QM1934, Guest Relations Manager at The Queen Mary, responded to this reviewResponded 10 December 2018

Hello, We appreciate your feedback and are truly sorry for not having delivered an excellent guest experience during your Thanksgiving dinner. We appreciate your input as it helps us understand where our services can improve. We aim to make all our guests' experiences a great...More

Reviewed 25 October 2018 via mobile

Great experience. What better way to locate in Long Beach and see the downtown. Loved the ambience of yesteryear. The compromise they face is how much to restore and modernise and yet maintain authenticity.

Date of visit: October 2018
Thank maildtk
QM1934, Manager at The Queen Mary, responded to this reviewResponded 7 November 2018

Thank you for joining us aboard the Queen Mary! We are so glad to hear you enjoyed your stay. We are happy to host you with true Queen Mary hospitality. Thank you again for staying with us and we hope to see you aboard soon!

Reviewed 15 October 2018

The dining room was very pretty, staff was very attentive, and the food was good for the price. Great manhattans too, to start eh meal.

Date of visit: March 2018
Thank sue15843
QM1934, Manager at The Queen Mary, responded to this reviewResponded 7 November 2018

Thank you so much for taking the time to leave your feedback regarding your visit. We are so glad that you enjoyed your time aboard and we hope to see you again soon!

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Questions & Answers
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bboop1950
29 September 2018|
AnswerShow all 3 answers
Response from trandy | Reviewed this property |
Price wise, I think a meal for two, glass of wine, some dessert came to a little over $100
0
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clooney001
17 August 2018|
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Response from KIM M | Reviewed this property |
You won't find cheap on the ship. For dinner you can pay top dollar or a reasonable price. We went to the aft restaurant and were happy at the price and the superb setting and the presentation of the food, oh and by the way... More
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Marie M
4 July 2018|
AnswerShow all 6 answers
Response from slau220 | Reviewed this property |
No. Meals are not included.
0
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