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El Pollo Loco

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4200 Chino Hills Pkwy Ste 220, Chino Hills, CA 91709-3777
+1 909-597-0702
10:00 - 22:00
Closed now
See all hours
Sun - Thu 10:00 - 22:00
Fri - Sat 10:00 - 23:00
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9 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 8: English reviews
Elk Grove, California
Level Contributor
4 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 2 weeks ago

Ordered double chicken salad. The salad was weak, no salad dressing given, The chicken was good, no a good lunch choice

Thank goodiesbybdw
Chino, California
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 August 2016

This is a great place to stop for a quick bite to eat. We usually stop here prior to going bowling at Chaparral across the street. The drive through can be challenging though. There are a couple of fast food places nearby and the lot is always full. You can go inside if you do not want to wait in... More 

Thank Jay F
Level Contributor
27 reviews
25 restaurant reviews
3 of 5 bubbles Reviewed 6 July 2016

Had lunch at this location and was disappointed in the overcooked and almost tasteless chicken. Also, the broccoli. although cooked perfectly, was almost cold. No complaints about quick preparation of food or its appearance. We have eaten at El Pollo locations for over 30 years and have usually been quite satisfied, so this was a real downer.

Thank billp77
Chino Hills, California
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 April 2015

Love this company so much, I bought stock at the IPO. Been going to the local store for 15 years with an almost perfect record of excellence. Theresa the manager has been there the whole time, so I assume they are a decent employer.

Thank Ray D
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 April 2015

you can't go wrong w/El Pollo Loco since you know you are eating simple, no sauces, clean grilled chicken flavor. Always a safe choice because you know what you are going to get "every time"!

Thank Bertha C
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 13 September 2013

Dont bother going to the one here in Chino, Ca there food is always stale, I've been there twice and it tastes as if the food is left out and re warmed the next day. Really tough chicken. It was nasty !

San Diego, California
Level Contributor
39 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 9 April 2013

I was upset because they forgot my tortillas. When I called back, the girl who answer the phone asked me what did I expect her to do?? I was so mad, I decided not to go back to the restaurant.

Thank TF271
Chino, California
Level Contributor
203 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 18 July 2012

Good chicken always. Not much else to say the service is so-so.

Thank Chazz B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
Average prices
USD 5 - USD 10
Mexican, Spanish
Open Hours
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 23:00
10:00 - 23:00
Location and Contact Information
  • Address: 4200 Chino Hills Pkwy Ste 220, Chino Hills, CA 91709-3777
  • Location: United States  >  California (CA)  >  Chino Hills
  • Phone Number: +1 909-597-0702

Questions & Answers

Questions? Get answers from El Pollo Loco staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?