New England Lobster Market & Eatery

New England Lobster Market & Eatery

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+1 650-443-1559+ Add website
Hours
Sun
11:00 am - 9:00 pm
Mon
11:00 am - 9:00 pm
Tue
11:00 am - 9:00 pm
Wed
11:00 am - 9:00 pm
Thu
11:00 am - 9:00 pm
Fri
11:00 am - 9:00 pm
Sat
11:00 am - 9:00 pm
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MICHELIN

MICHELIN Guide's Point of View

You won't have to wait in line any longer at this palace of seafood—thanks to a remodel there’s even more seating inside and out. Set in an industrial ...
Read more on MICHELIN Guide
Can a gluten free person get a good meal at this restaurant?
About
New England Lobster Market & Eatery is an authentic east coast seafood experience in the San Francisco area. We started in the wholesale business delivering quality seafood at a great value and took that experience to serve customers at our restaurant. Whether you're shopping at the market or grabbing a meal at the eatery, when you visit you'll discover live Maine lobsters, Dungeness crabs, mussels and more. Diners at our restaurant love the dressed lobster rolls, lobster corn chowder and crab nachos. We welcome families and can accommodate business group and parties in our space. We also serve beer, wine and champagne to complement your meal. As long-time merchants in the wholesale shellfish business, we are able to consistently delight our customers with great prices and superb products. We promise you won't find an experience like ours anywhere else in the Bay Area! Eatery Hours: 10:30am-10pm daily
CUISINES
Seafood
Special Diets
Gluten Free Options
Meals
Lunch, Dinner
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Street Parking, Free off-street parking, Television, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards
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4.5
4.5 of 5 bubbles746 reviews
Excellent
427
Very good
258
Average
46
Poor
12
Terrible
3
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Andrew Goh
Singapore8012 contributions
4.0 of 5 bubbles
Jan 2020 business
Very interesting restaurants to enjoy your lobster and many other seafoods in a very casual dining experience! Ordering from the counter, the hot and cold counter where oyster and cold seafood like oyster , clam , mussels etc have to order separately ! The corn and meat chowder is really nice too..The lobster , lobster tail, roll, crab and other lobster roll were lovely ! The oyster during happy hour is so so.. not that sweet and Britney ! The lobster size at 1.5 pounds or less is most ideal to eat and consume. The price goes up with the weight of the lobster. You can select wine , beer or other beverages. Lovely food and casual ambience! The location is so perfect for you to load up your seafood before taking any flights to anywhere of the world .. it located 10 mins from sfo airport.
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danny R
We appreciate your visit! Glad you enjoyed our lobster and chowder. Come see us again next time you're in the area. Kindly, Danny Rosa, Manager
Written 16 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maria O
Oakland1002 contributions
5.0 of 5 bubbles
Nov 2020 none
This place is so great! We had to visit the airport and looked for a casual place. This is a really cool trip to New England. There was plenty of parking and lots of outside seating that was COVID compliant. It was very casual, tables were spaced well and you ordered through the QR Code on the table. First time that I have done the code ordering and it was amazingly efficient. I just punched in my order, paid by Credit card and the food appeared without delay! We had the Side Salad $10.95 - large portion and had to take some of it home - Twin tails with chips, slaw and sides of butter and lemon $24.95 for the tails and .25 for each of the sides of butter and lemon. The lobster was perfectly cooked, the chips were great everything was really good. If you have a long layover in SFO this is a treat to come and spend a meal in the area. Highly recommend and will definitely return - it was a really fun afternoon!
Written 4 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Scott
San Francisco6553 contributions
5.0 of 5 bubbles
Feb 2021 solo
You must eat lunch or dinner at the New England lobster House in Brisbane. This is the most covid-19 safety conscious restaurant I've seen in the Western United States. And of course the crab and lobster is the best in the world. They've done away with the counter ordering and waiting. They seat you at a table, you scan the barcode to pull up the menu on your phone, and you place your order and pay online. 1 minute 30 seconds later, crab and lobster rolls show up at your table. If you are one of the 13 people left on the planet with a flip phone, they will provide you a tablet to order. This place is walking distance from the San Francisco International Airport. if you're traveling through San Francisco, and you've got a flight connection that's four hours or more, I recommend grabbing an Uber in coming to this place. Warning: It's expensive.
Written 28 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sean K
Denver65 contributions
5.0 of 5 bubbles
Dec 2019 none
During the 2-week stay in the bay area over the holidays, my family and I went twice! We never go to a restaurant on a vacation more than once. It's that good! It has a New England "in the rough" feel, however, it definitely is not "roughing it". a nice climate controlled building. You order at the counter and find a seat in the large dining area. Over the two time eating there, we enjoyed the lobster rolls, the crab rolls, chips, lobster soup, lobster tails, dungeness crab, the fish tacos, blueberry cheesecake, whoopie pies, and the blueberry lemonade, All made fresh to order all very good. Highly recommended. Would visit again.
Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danny R
Thanks for coming to us not one but twice during the holidays! Glad you enjoyed so many of our menu items -- from the lobster rolls to the cheesecake. Can't wait to have you back next time you're in the area. Till next time, Danny Rosa, Manager
Written 7 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marcia K
Palo Alto742 contributions
3.0 of 5 bubbles
July 2021 couples
Clearly a very popular restaurant with indoor and outdoor eating. I’m not a lover of lobster but my hubby is. I had a naked lobster roll, lots of lobster meat on a mediocre bun. Came with coleslaw that I liked and fresh potato chips that lacked flavor u til you dumped lots of salt on them. It was $29 and I thought overrated. Hubby got the sampler that came with a cup of lobster corn chowder that was very good and very rich! Also had a very small lobster tail and a small basket of small shrimp. That was also $29 and he was disappointed. To get over his feeling of being deprived, he brought home a 2 pound live lobster to cook for dinner at $18.95/pound. Expensive outting. He may but I won’t go back anytime soon
Written 15 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
Thank you for taking the time to provide feedback on your recent experience. We pride ourselves on providing the best quality, fresh seafood and will continue to do so moving forward.
Written 19 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sammy
2 contributions
1.0 of 5 bubbles
Oct 2021 none
I brought clients there for my first visit. The location is closer to a cheap Chuck-E-Cheese restaurant than an expensive seafood place. Service was OK at best with slow delivery that led to all of our lobsters being served at room temperature. Mine was dry. To compliment lobster, they provided oily potato chips. As a large importer of lobsters, I suspect that they salvage sick or dead lobsters from their shipments. This place will NOT impress business clients. The high ratings are likely due to the low cost, but Scoma's in SF is more of a dining experience. So too are the many other seafood places up and down the San Francisco Peninsula. Lobster is very easy to cook at home. I would focus my interest on doing just that, with a fine wine that is not marked up a few hundred percent.
Written 26 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
Sammy, we are disheartened to read this review, as we pride ourselves on providing the best quality lobster every time. We can ensure you our lobster is fresh and are sorry to hear that we could not meet your expectations. We hope this does not keep you from returning, as we know we can provide a 5-star experience.
Written 9 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elevette13
Denver46 contributions
4.0 of 5 bubbles
Nov 2020 none
This place is off the beaten path with parking off the side of the restaurant available. There is nice outdoor seating. They come out to take the orders if you don't have a smartphone. Lobster roll with butter had perfectly, plentiful picked lobster meat in it. A nice portion of drawn butter, coleslaw, and chips as accompaniments. The only thing odd was that the lobster was cold so the drawn butter congeals. The lobster corn chowder was a bit weird for me, a bit more like a bisque than a chowder.
Written 24 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melanie T
New York City6678 contributions
3.0 of 5 bubbles
May 2021 friends
My group of friends and I are always in the mood for seafood. New England Lobster Market & Eatery was our first stop after a long flight from NYC. We were all starving and this place was close by the airport, so it was the perfect option. Most people got a lobster roll, but I decided to go with the Dungeness Crab melt (1/4 lb of Fresh Meat topped with melted cheddar cheese, lettuce and tomato on sliced sourdough). It wasn't bad but I didn't love the bread. It seemed more like white bread than it did sourdough. The chips that came with it were not good. They were bland and some of them were a bit stale. We also had the Crab Nachos ($20 ish) to share but this was disappointing. They used the same half stale chips and there was barely any crab in it. Overall, it was a pretty pricey lunch since the sandwiches run from $27 to $30. I don't think the quality matched up to the price tag. Maybe we just didn't order the right thing but since I don't live in town, I don't think I'd come back.
Written 28 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
We appreciate your feedback and are sorry to hear we fell below expectations. We are always striving to ensure our guests are entirely satisfied with their orders and we wish there was more we could've done at the time of service to improve your experience with us. We hope you'll decide to keep us in mind for future visits.
Written 7 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David W
Tulsa569 contributions
4.0 of 5 bubbles
Dec 2022 none
During my wife and my two week vacation in Sonoma County and the San Francisco bay area, several "locals" told us to go to "New England Lobster Market & Eatery." Their reasoning...it's a real fish market with a restaurant...that only "locals" know about. I'm sure that is true as the seafood restaurant and market are actually located in a residential neighborhood off the main thorough fare. It's not impossible to find, but somewhat difficult to find. I ordered the "sampler platter" which consisted of of a lobster tail, shrimp, homemade potato chips, and a cup of lobster corn chowder. My wife chose shredded lobster, fries. coleslaw, and a Boston clam chowder. Everything was very good...but not gourmet good. The lobster corn chowder was much too salty for me. I gave it to my wife to finish, but she agreed it was extremely salty, and was unable to finish it either. We liked our experience, and would go again if we are ever in the area again.
Written 13 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
Thank you for taking the time to leave your honest and detailed review, David. We're glad to read that your overall experience was a positive one, and we hope that we get another opportunity to serve you a 5-star worthy meal in the future!
Written 20 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rodney S
Birmingham85 contributions
4.0 of 5 bubbles
Apr 2023 friends
1 lb whole lobster, slaw, house made chips and bread for $19.95 Mondays from 3-6pm. Advice for oyster lovers from the south they do not have crackers to eat the oysters on!!! Also worth nothing they do NOT accept cash. Food was good service good. All in all a good deal in the Bay Area!!
Written 5 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
Thank you for taking the time to leave a review. We're glad to hear that you enjoyed your meal and our service. We appreciate your advice for oyster lovers from the south and will take it into consideration. Thank you for choosing New England Lobster Market & Eatery and we hope to see you again soon!
Written 7 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Colleenpenn
Penticton82 contributions
3.0 of 5 bubbles
Feb 2022 none
This is walking distance from the Marriott, the Westin or the Aloft. It’s a local restaurant with loads of tables indoors and outdoors. Seat yourself and order off a menu with food delivered to that table. It’s really expensive for what you get. One taco was $12 and if you got lobster or crab it was more. A taco platter which is about 1/4 cup of coleslaw, some fries and 3 tacos were a better deal but still really expensive for tacos. The food was tasty. Neither great nor poor just pleasant. Probably one of the better options in the area but definitely not value.
Written 2 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
Colleen, thank you for taking the time to share your honest feedback with us. We pride ourselves on providing the best quality, fresh seafood and will continue to do so moving forward. We are always striving to ensure our guests are entirely satisfied with their orders and we wish there was more we could've done at the time of service to improve your experience with us. We hope you'll decide to keep us in mind for future visits!
Written 11 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mikkel A
4 contributions
5.0 of 5 bubbles
Jan 2020 none
Nope, you don't need to go a far away place to have some amazing seafood. New England offers the freshest catch paired with the heartiest and tastiest lobster and corn bisque. I personally prefer their soup over the iconic clam chowder in Fisherman's warf. Highly recommend this place!
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
426dannyr
We're saving travelers plane tickets, one lobster roll at a time! It's hard work, but we're humbled and honored to carry this burden for our West Coast friends. Thank you for giving our soup some much needed love! But, I'd take advantage of everyone clam-bering for the chowder -- that means there'll be plenty here for you by your next visit. ... And it's not going to eat itself, Danny Rosa, Manager
Written 6 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Flyers
9 contributions
5.0 of 5 bubbles
Aug 2022 couples
We really enjoyed a very casual dinner here Saturday evening. It was packed with lots of locals which is a good sign in my opinion! We had lobster and a bucket of peel and eat shrimp, and a pitcher of cold beer. So much food that we couldn’t even finish it all. Fast service. Loved it!
Written 21 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
Thank you so much for taking the time to leave us a 5-star review. We hope you'll visit us again soon!
Written 25 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Craig M
Atwater3 contributions
3.0 of 5 bubbles
Aug 2020 none
Food was outstanding and came out within 5 minutes of our order. Had to figure out how to order with no help and after eating, when we decided to check out the market, we were shooed away and told, "the entrance to the restaurant is over there" by some rude little man. Forgot about ordering anything and left.
Written 4 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bessman862016
Sacramento22 contributions
5.0 of 5 bubbles
Aug 2022 couples
During our hotel stay near the SF waterfront we were searching the internet to find a good seafood spot! Looks like we found a “great” seafood spot. Ordering was easy! from your numbered table you scan the QR code and thee you go! Order by phone on the menu ( or look what other folk’s tables), and someone from inside delivers to your table. We had the lobster chowder, lobster plate, bucket of shrimp, and Arnold Palmer Ice Tea, and a coke. Awesome meal! We are coming back!!!!
Written 17 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drosa727
Thank you for this wonderful 5-star review! We're thrilled to hear you say that we exceeded your expectations and provided you with a great, delicious seafood meal! We're happy to hear that you enjoyed a variety of our tasty menu options. We look forward to serving you again soon!
Written 23 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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NEW ENGLAND LOBSTER MARKET & EATERY, Burlingame - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

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